酒店回复: Thank you for your feedback. We understand how frustrating this situation must have been. Please note that as part of our policy, we require a security deposit at check-in, which is clearly communicated to guests prior to arrival. Additionally, if there were any issues with your payment method, we are required to ensure that all transactions are processed successfully to comply with our policies. We strive to provide a positive experience for all our guests, and we hope this clarifies our procedures. Should you have further questions, please feel free to reach out.
2.0分
家庭亲子
原文
翻译提供方:Google
入住手续办理得很糟糕。前台30分钟都没人值班,我们觉得她在后面睡觉了。
5.0分
其他
原文
翻译提供方:Google
推荐
全新结构,非常干净、舒适。早餐不错。友好的员工
2.0分
其他
原文
翻译提供方:Google
不会住在这里
入住体验很不愉快,套房也出了问题。
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酒店回复: Dear Clint, we regret to hear you were unhappy during your stay but appreciate you taking the time to leave a review. If you have any guest ions please do not hesitate to reach out to management.
5.0分
其他
展开
My room at the hotel was very comfortable .... I have no complaints!
The staff was especially welcoming, and I have to say ... they were all busy working together to help the guests have the best stay possible. I truly enjoyed Tamara, who was at front desk, helping with the breakfast, and just being very pleasant!
5.0分
其他
Value and cleanliness were a pleasant surprise. The room was clean, quiet and comfortable. Can't ask for more with a price that was amazing
我们非常喜欢这里。酒店很干净,服务也很迅速。员工非常乐于助人。下次还会再来。
房间整体来说满意,前台服务稍欠,早餐食物太少
很棒的酒店。干净,床很舒服,淋浴也很棒,很安静。唯一的问题是WiFi不能用于笔记本电脑。不过,可以用隔壁酒店的WiFi。
这家酒店糟透了——我刚到房间就闻到一股猫尿味,房间也很脏(沙发上有融化的巧克力,床上有碎屑,遥控器里没有电池)。早餐完全没有选择,而且我们来这里是为了参加摔跤比赛,工作人员说“他们对此一无所知”。前台工作人员脾气暴躁,不乐于助人。
工作人员非常粗鲁 - 说我的卡被拒绝了,但事实并非如此,并要求 200 美元的押金 - 拒绝让她入住或住宿 - 你不应该在你的网站上列出这个!
入住手续办理得很糟糕。前台30分钟都没人值班,我们觉得她在后面睡觉了。
推荐
全新结构,非常干净、舒适。早餐不错。友好的员工
不会住在这里
入住体验很不愉快,套房也出了问题。
My room at the hotel was very comfortable .... I have no complaints!
The staff was especially welcoming, and I have to say ... they were all busy working together to help the guests have the best stay possible. I truly enjoyed Tamara, who was at front desk, helping with the breakfast, and just being very pleasant!
Value and cleanliness were a pleasant surprise. The room was clean, quiet and comfortable. Can't ask for more with a price that was amazing