酒店回复: Dear guest, power outages are out of our control, and unfortunately, we were neither aware nor notified. Maybe SCE didn't think our property would be affected.
酒店回复: We try our best to accommodate our Guests. Sorry, we did not meet your expectations.
5.0分
其他
Front desk personnel ver helpful, approachable friendly Linda, geeta, junior and cleaning ladies very nice
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酒店回复: We appreciate Clarita, your time, and kind words. Hope to see you again when you come back to Newport Beach.
5.0分
情侣出游
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First time here and honestly loved how close and convenient it is to the beach,so many places to eat all within walking distance. Staff is super friendly and felt very welcome,room was clean. If we are ever in the area again will definitely look into this place again.
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酒店回复: Thank you, Hayley. Your few words do help our future guests. We appreciate your time. Location and service is what we are here for. See you again.
3.0分
商务出差
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underwhelmed
No one was available to check out and they texted to just leave the key on the desk. If you say that the hotel is open 24/7 there better be a person to handle check out especially when you demand a $200 additional deposit.
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酒店回复: Thank you for your feedback. We have an express check-out process as it is automatically.
3.0分
情侣出游
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This is a very convenient little inn.
Pros:
Accessable to the area
Quite
Fairly priced
Cons:
Lack of service or some amenities ( room was missing toilet paper and upon check out no one was at the front desk.)
Deposit fee is kind of pricy for a night and being told that an early check in would be $40 dollars when you arrive 15 mins before is just off putting.
Area not made for taller people hit my head twice going to room ( not really there issue more of an inconvenience for taller people)
I would stay again even knowing the cons but just completely downgrade my expectation or spring another place that was comparable to the price of a one night stay.
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酒店回复: We value your comfort, and we would like to improve our service. Hope we can match your comfort next time.
4.0分
情侣出游
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I loved that it was so close to everything. Our room 4 was in the corner of a very busy street therefore was very noisy all night. Thank god for our noise machine. Other than that it was very convenient.
酒店回复: Thank you, JOE, JOE. Your time is valuable to us.
5.0分
情侣出游
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Love the convenience of being able to walk to a lot of places. Rooms are clean and cute. Could use some hooks for towels. Love the area and the staff is super friendly. Thank you.
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酒店回复: Thank you for your rating and feedback. We love to hear you enjoyed your stay and the location. Will let maintenance know your feedback as well. See you again when you are in Newport Beach.
5.0分
商务出差
Very clean and quiet. Everything was walking distance to bars, restaurants and beach.
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酒店回复: Thank you for your feedback. We are happy to hear your stay at Little Inn and its location work out for you.
2.0分
其他
Last minute stay
Great location. AC never worked. Old room and needed a deep cleaning.
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酒店回复: We strive to accommodate our guests to the best of our Ability. We apologize that we did not meet your expectations. Thank you for giving us extra for our location.
我去了四次前台，都没人。停电了，我们停电了六个小时！让我不爽的是，我们想订的披萨店在停电之前就通知我们了，这意味着酒店肯定也知道停电了，只是没告诉任何人。房间里满是灰尘。淋浴间里几乎挤不下我。
我都不知道该从哪里开始写评论了。我们提前 2 小时到达，想询问提前入住的情况，却被拒绝了。我要求使用洗手间，却被告知他们没有公共洗手间。我向那位女士解释说我们入住的是预付费房间，她让我们去海滩上的洗手间。2 小时后我们回来时，接待处的女士正在吃桃子，用她脏兮兮的手指递给我们房间钥匙。住宿条件很差。街上的噪音让我们整晚都睡不着觉。房间、冰箱和浴室的气味都很糟糕。我们刚进门时，我不得不喷洒来苏尔消毒剂，因为气味太刺鼻了。冰箱里的气味就像有人呕吐一样，我们没法保存里面的食物，最后只好把它们扔掉了。空调噪音太大，听起来像龙卷风。我们退房时，发现车旁有一只死老鼠，前台得知后，只是耸了耸肩。我不建议任何人住在这里，除非你不介意纽波特大道上整晚到凌晨3点左右汽车和摩托车发出的超级噪音，以及醉酒行人走过、大声说话、大笑和叫喊的声音。这是我们住过的最糟糕的地方。
Front desk personnel ver helpful, approachable friendly Linda, geeta, junior and cleaning ladies very nice
First time here and honestly loved how close and convenient it is to the beach,so many places to eat all within walking distance. Staff is super friendly and felt very welcome,room was clean. If we are ever in the area again will definitely look into this place again.
underwhelmed
No one was available to check out and they texted to just leave the key on the desk. If you say that the hotel is open 24/7 there better be a person to handle check out especially when you demand a $200 additional deposit.
This is a very convenient little inn.
Pros:
Accessable to the area
Quite
Fairly priced
Cons:
Lack of service or some amenities ( room was missing toilet paper and upon check out no one was at the front desk.)
Deposit fee is kind of pricy for a night and being told that an early check in would be $40 dollars when you arrive 15 mins before is just off putting.
Area not made for taller people hit my head twice going to room ( not really there issue more of an inconvenience for taller people)
I would stay again even knowing the cons but just completely downgrade my expectation or spring another place that was comparable to the price of a one night stay.
I loved that it was so close to everything. Our room 4 was in the corner of a very busy street therefore was very noisy all night. Thank god for our noise machine. Other than that it was very convenient.
Love the convenience of being able to walk to a lot of places. Rooms are clean and cute. Could use some hooks for towels. Love the area and the staff is super friendly. Thank you.
Very clean and quiet. Everything was walking distance to bars, restaurants and beach.
Last minute stay
Great location. AC never worked. Old room and needed a deep cleaning.