The people running this hotel are great! They make sure everything is safe and clean. They are very nice and make themselves available 24/7!
Jason Tate
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酒店回复: Thank you so much for your wonderful review, Jason! We’re delighted to hear that you felt safe, comfortable, and well taken care of during your stay. Our team truly appreciates your kind words and looks forward to welcoming you back again soon!
5.0分
其他
Very friendly front desk staff. A/C in room was noisy, but not enough to keep me awake. LOTS of steady hot water in the shower.
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酒店回复: Thank you for your perfect rating! We’re glad to hear our front desk team made you feel welcome and that you enjoyed a comfortable shower with plenty of hot water. We appreciate your note about the A/C noise and will look into it. We look forward to welcoming you back!
4.0分
其他
Beds were very comfortable. A little older with smaller bathroom space but it served its purpose.
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酒店回复: Thank you for your feedback! We’re glad you found the beds comfortable and that your room met your needs. We appreciate your comments regarding the bathroom space and will keep them in mind as we continue to improve our guest experience.
1.0分
商务出差
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It was completely disgusting. Mold everywhere. I stayed here for post op recovery and almost died from an infection caused by the living conditions of the room mold and flith everywhere. The sheets, walls curtain floor/ every inch of that place was filthy. I Would Not Stay Here Again Even If It Was Offered To Me For Free. THE Building Should Be Knocked Down, or turned into an animal shelter 🤔 although that place isnt even suitable for animals. Please Save Your Money And Life And Stay Away.. Unfortunately I Was Forced To Stay Bcuz I Could Not Even Walk Without Assistance.
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酒店回复: We are very sorry to hear about your experience and sincerely apologize for the issues you encountered during your stay. Guest safety and cleanliness are our top priorities, and it’s clear we fell short in your case. We take your concerns seriously and will investigate thoroughly to ensure this does not happen again. Please contact us directly at 317-888-0900 so we can address your situation and work toward a resolution.
3.0分
其他
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Convenient location to our event. Room could use updating and some repair due to water damage that has just been covered. Bedsheets seemed "damp" as well. Great water pressure and plenty of hot water for showers. Wifi was good.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed the convenient location, strong water pressure, hot showers, and reliable Wi-Fi. We apologize for the concerns with the room condition and damp sheets, and we’ll be reviewing these issues with our team to ensure improvements. Your comments are appreciated, and we hope to provide you with a more comfortable stay in the future.
2.0分
家庭亲子
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The room smelled clean, but it’s really old and just beyond cleaning some things like the grout. It’s kind of gross. Needs new paint everywhere. Some stains on the linens. The chairs were an abomination. We checked for bedbugs and it was clear. We were really only there to sleep. And that was fine. Decided not to shower and do that when we got home. Overall would recommend spending the extra to go somewhere just nicer.
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酒店回复: Thank you for sharing your detailed feedback. We’re glad to hear the room was clean and that there were no bedbug issues, but we sincerely apologize for the aspects of the room that did not meet your expectations. Your comments regarding linens, grout, and furniture are important to us and will be addressed as we continue to improve our property. We appreciate your input and hope to provide a better experience for future guests.
我通常入住这家酒店都没问题，但这次体验实在太差了！房间暖气很冷，浴缸的淋浴喷头卡住了，而且浴缸塞子也没了，所以我没法泡个热水澡，而我正需要好好泡个热水澡呢。我平时因为膝盖不好都会住楼下的房间，但这次却被安排在了楼上的房间。这次入住体验很差，我通常会住三四晚，这次只住了一晚。
我住在二楼200房间，马桶晃来晃去人可能会掉下来，我朋友的房间也一样，水龙头的水很小，淋浴器开启也许很困难，空调的噪音很大，床不算舒服，椅子没有弹簧非常塌，这里不太好
卫生一般，不是很满意
水槽旁边的墙上有粉红色的东西，浴缸周围到处都是脏东西，马桶在运行，电视无法使用。被转移到隔壁房间，结果入住的女士说你已经把床弄乱了。是的，我们在从包里拿东西之前，先把床单展开检查一下有没有臭虫。她继续说我现在必须重新铺床。还被告知如果是现金的话要给她60美元的押金，我们可以在离开前退还，如果是刷卡的话需要5-7天，而且不要打电话询问她。然后她说她只收40美元现金。我不想再有这样的经历。
The people running this hotel are great! They make sure everything is safe and clean. They are very nice and make themselves available 24/7!
Jason Tate
Very friendly front desk staff. A/C in room was noisy, but not enough to keep me awake. LOTS of steady hot water in the shower.
Beds were very comfortable. A little older with smaller bathroom space but it served its purpose.
It was completely disgusting. Mold everywhere. I stayed here for post op recovery and almost died from an infection caused by the living conditions of the room mold and flith everywhere. The sheets, walls curtain floor/ every inch of that place was filthy. I Would Not Stay Here Again Even If It Was Offered To Me For Free. THE Building Should Be Knocked Down, or turned into an animal shelter 🤔 although that place isnt even suitable for animals. Please Save Your Money And Life And Stay Away.. Unfortunately I Was Forced To Stay Bcuz I Could Not Even Walk Without Assistance.
Convenient location to our event. Room could use updating and some repair due to water damage that has just been covered. Bedsheets seemed "damp" as well. Great water pressure and plenty of hot water for showers. Wifi was good.
The room smelled clean, but it’s really old and just beyond cleaning some things like the grout. It’s kind of gross. Needs new paint everywhere. Some stains on the linens. The chairs were an abomination. We checked for bedbugs and it was clear. We were really only there to sleep. And that was fine. Decided not to shower and do that when we got home. Overall would recommend spending the extra to go somewhere just nicer.