The room was very clean and smelled very nice upon arrival. The service was great. Didn’t try the dining or bar and didn’t have to ask for extra towels.
展开
酒店回复: Thank you for sharing your experience with us! We’re delighted to hear that your room was clean, fresh, and welcoming upon arrival, and that you received great service throughout your stay. We’re glad everything you needed was already taken care of.We appreciate you choosing to stay with us and hope to welcome you back. Maybe next time you’ll get a chance to try the dining or bar!Sincerely,Patty - The White House Hotel Team
5.0分
其他
It was a nice hotel. I just wish it had a microwave and refrigerator in the room. The ice marker was in the main building.
展开
酒店回复: Thank you for your feedback.Sincerely,Patty - The White House Hotel Team
1.0分
家庭亲子
展开
They didn't greet me or inform me of checkout time or late stay front desk was rude had no customer service. I was told by a bald tall guy that a 1st ignore me and then told me to go to the bar when I tried to order. Your employees need better customer service and learn how to treat customer with kindness and respect. I was trying to eat and take an order to go. Horrible
展开
酒店回复: Thank you for taking the time to share your experience. I’m truly sorry to hear about the lack of courtesy and professionalism you encountered. This is not reflective of the service we expect from our team, and I sincerely apologize for the frustration it caused.You should always be greeted warmly, provided helpful information such as checkout times, and treated with respect. It’s clear we fell short. The interaction you described with our staff member is unacceptable, and we will be addressing this directly to ensure it does not happen again.Thank you for bringing this to our attention. Your feedback is incredibly important, and we are committed to improving. We hope you’ll consider giving us another opportunity to provide the welcoming, attentive experience you should always receive.Sincerely,Patty - The White House Hotel Team
5.0分
情侣出游
Restaurant and bar staff and manager made it an awesome stay. The rooms in the new building are very spacious and clean.
展开
酒店回复: Thank you for your feedback.Sincerely,Patty – The White House Hotel Team
5.0分
其他
展开
ALL the staff at the White House Hotel is amazing!! The breakfast at Cora's was delicious and hearty! We booked the King suite it was spacious and comfortable. Love the location right across the street from the beach. We will definitely be back for a longer stay
展开
酒店回复: Thank you for your wonderful review! We’re thrilled to hear you enjoyed your stay in the King Suite and loved the location right across from the beach. It’s great to know Cora’s breakfast hit the mark and that our staff made your visit special. We can’t wait to welcome you back for an even longer stay!Sincerely,Patty - The White House Hotel Team
4.0分
家庭亲子
展开
Staff were great. No mini bar in the room. No information or directions in the room and parking was a problem.
No breakfast served except at brunch on sat and sunday.
All in all it felt like theyvwere not finished remodling.
展开
酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that our staff made a positive impression during your stay. We’re sorry, however, that several aspects didn’t meet your expectations.Your comments about the lack of in-room information, parking challenges, and the limited breakfast availability are very helpful, and we understand how these things can impact your overall experience. We also apologize if the property felt unfinished. This is certainly not the impression we want to leave.We appreciate you bringing these concerns to our attention, and we’ll be reviewing them with our team to ensure improvements are made. Thank you again for your honest feedback.Sincerely,Patty - The White House Hotel Team
3.0分
其他
Room rather small, no refrigerator. Restroom not enough area for toiletries. Dusty end table and electric plugs hard to reach. Chair was old and worn.
展开
酒店回复: We are sorry to have not met your expectations.Sincerely,Patty – The White House Hotel Team
5.0分
情侣出游
Room was very spacious and clean. Staff was very friendly and accommodating. Overall had a great experience and would stay here again.
展开
酒店回复: Thank you so much for your kind review! We’re delighted to hear that you enjoyed your spacious, clean room and that our team made you feel welcome. It’s wonderful to know your stay was a great experience overall. We truly appreciate your feedback and look forward to welcoming you back again soon!Sincerely,Patty - The White House Hotel Team
5.0分
其他
Spacious room, great walk in shower. Balconies in new building (partial beach view) are a plus.
Breakfast in Cora’s was delicious! Love the White House.
展开
酒店回复: Thank you for rating your stay with us a perfect 10! We are thrilled to hear that you had an exceptional experience. Your feedback is invaluable, and we look forward to welcoming you back to the White House Hotel soon!Sincerely,Patty - The White House Hotel Team
白宫酒店的庭院和外观都很棒。然而，这家酒店的其他方面却有些不足。首先，如果你想找一个可以一边欣赏壮丽海景一边在泳池边放松身心的地方，那你很幸运，但遗憾的是泳池没有加热。餐厅由于“施工”或“翻新”而无法使用，所以任何点的菜（虽然还不错）要么得叫客房送餐服务，要么得在酒吧里吃。我住的是标准间，有一张特大床，感觉不太舒服。浴室的梳妆台灯只有一半亮，刮胡子很困难。房间里的电视很旧，背光灯似乎快坏了。房间里有一个三屉小衣柜，可以放衣服。除此之外，除了床头柜可以放东西外，就没什么了（不过，房间里有一张很小的餐桌，可以放咖啡机）。最让人郁闷的是，空调要么把房间弄得非常冷，要么非常热。床很不舒服，被子很薄，还有双极空调，让我根本无法好好休息。如果价格相同甚至更低，我本来可以住在设施更好、房间更舒适的*****旅馆里。
The room was very clean and smelled very nice upon arrival. The service was great. Didn’t try the dining or bar and didn’t have to ask for extra towels.
It was a nice hotel. I just wish it had a microwave and refrigerator in the room. The ice marker was in the main building.
They didn't greet me or inform me of checkout time or late stay front desk was rude had no customer service. I was told by a bald tall guy that a 1st ignore me and then told me to go to the bar when I tried to order. Your employees need better customer service and learn how to treat customer with kindness and respect. I was trying to eat and take an order to go. Horrible
Restaurant and bar staff and manager made it an awesome stay. The rooms in the new building are very spacious and clean.
ALL the staff at the White House Hotel is amazing!! The breakfast at Cora's was delicious and hearty! We booked the King suite it was spacious and comfortable. Love the location right across the street from the beach. We will definitely be back for a longer stay
Staff were great. No mini bar in the room. No information or directions in the room and parking was a problem.
No breakfast served except at brunch on sat and sunday.
All in all it felt like theyvwere not finished remodling.
Room rather small, no refrigerator. Restroom not enough area for toiletries. Dusty end table and electric plugs hard to reach. Chair was old and worn.
Room was very spacious and clean. Staff was very friendly and accommodating. Overall had a great experience and would stay here again.
Spacious room, great walk in shower. Balconies in new building (partial beach view) are a plus.
Breakfast in Cora’s was delicious! Love the White House.