Carpet's look like it hasn't been cleaned this year! never saw a housekeeper was there 4 days. Tried to call for more towels the phone didn't work. Went to the front desk for more towels,the person who brought towels looked very annoyed because they had to bring the towels(towels look more like rags) first and last time booking this (MOTEL) And have the nerve to charge a resort fee plus a 25.00 a day fee for the use of a microwave.

We have had several stays at Harrahs Gulf Coast, always a pleasant experience. They are in the process of renovations and we had a newly renovated room and it was fantastic! We always have great customer service. Pricilla, the desk clerk who checked us in remembered us by name from our last visit. She is always in positive spirits, even during the chaotic check in periods. I have always witnessed other guests smiling and laughing with her. We will definitely continue to stay here.

Check in was 4pm, however due to housekeeping shortage we couldn't get in until 4:45pm. The standard room was small & sparse similar to Super 8. Maintenance was working on room next to us for 2 days & the day we left they had shut off our water to fix a leak. Lots of overpriced restaurants. Slots don't pay,but the slots beverage servers were very quick with your order. This Harrahs is a no-frills experience.

My wife and I are 7 Star players with Caesar’s properties. This is by far, the worst it’s ever been and the worst of any Caesar property we’ve stayed in the last several years. Nothing is updated as we have extension cords running along the floor from the bathroom because no wall plugs in the bedroom work. This alone is a fire hazard but maintenance never came to “fix” anything. We will never stay here again. Hard Rock and Beau Rivage blow this place out of the water. If you gamble, this the WORST place to gamble. Be aware of the limited places to eat.

I was very disappointed with this hotel stay. Before arriving at this hotel, I searched my reservation email for a check-in time and none was mentioned. When I arrived at the hotel,at approximately 3:20 pm, I was advised that a $15 early check-in fee would be added if I wanted to check-in at that time. Later in the evening, I attempted to get ice from the ice machine on the floor I was staying on. The machine barely produced enough ice to cover the bottom of the ice bucket. And lastly, my niece with whom I was staying, woke me up to show me the stains on her pillowcase and a large dry-urine looking stain on her bed sheet. I took pictures and should have requested to see the manager the next morning; however, I was so upset that I didn't because I'll never stay here again.

This hotel is an older, tired property that is poorly maintained. The parking garage and its stairwells have a lot of trash in them. Poor housekeeping. Pool area also has trash lying about. This is a very dirty and unclean hotel. Cigarette butts and trash on the grounds is disgusting. We were very disappointed. Staff seem ambivalent.

The hotel is very shabby and dated not to mention overpriced. $419.00 before tax and resort fee. I thought I would be getting a very nice room for that price. The faux leather furniture was peeling, the light fixtures &door hinges were rusty. The blankets were worn and stiff as a board. The A/C vent thick with dust. Bathroom fixtures dirty.

Harrah's offers superior accommodations at very reasonable rates. We enjoyed the location on the beach and a very nice landside room. Free parking was a plus. Enjoyed sunset at the casual bar on the beach, and breakfast at the lobby restaurant. Only downside was the house wine at the pool bar, none of the four of us thought that it was drinkable.