酒店回复: Thank you for sharing your experience with us. We apologize about the pool being out of order and we are working relentlessy with our team to ensure it's back in service as soon as possible. We appreciate your business and hope you give us another chance in the future!
4.0分
家庭亲子
原文
翻译提供方：Google
床很舒服，环境安静，我可以好好休息。
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酒店回复: Thank you for taking the time to review your stay with us. We hope to see you again soon!
4.0分
其他
Amazing helpful staff, good location with simple parking. Good lobby, nice bar. Breakfast is meh and pricy. Would stay again
酒店回复: Thank you for the review! We hope to see you again soon.
5.0分
家庭亲子
Friendly staff. Have stayed multiple times at this hotel when visiting my daughter who is a student at Temple University. Plenty of parking. I drive a suburban.
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酒店回复: Thank you for the great review. We appreciate you staying with us when you visit your daughter. Have a great holiday season!
5.0分
家庭亲子
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It was a great experience at the aloft! Check-in was real smooth and simple. The lady at the front desk was so nice. She made it real easy and painless. The room was nice. Everything was clean. The lobby waiting area was also clean and presentable. The bar area was nice. We didn’t get to enjoy, but it was real real nice! We didn’t really get to enjoy the stay for as long as we wanted cause we had an early flight, but it was awesome while we were there. The shuttle was so convenient to the airport. They ran about every 20 minutes, which was nice. We didn’t have to get a lift to the airport. Overall, the stay was 10 out of 10! I will be staying here for my future stays in Philly! Go birds!
酒店回复: Thank you for the great review! GO BIRDS!
5.0分
家庭亲子
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Staff was great location was even better no complaints at all could upgrade the TV to smart tv tho for Netflix and YouTube and could add microwave to rooms other than that very exceptional
酒店回复: Thank you for the great review!
3.0分
其他
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Lovely establishment and friendly staff, but my room on the 1st floor, next to the entrance door, was not that great. I kept hearing doors all night, doors slamming shut from guests leaving, and the noise level was very "echoing". I wish I was on a different floor but it was too late to change or ask for a different room.
酒店回复: We apologize for the inconvenience.
3.0分
情侣出游
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Room was clean but updates and maintenance are needed. The thermostat did not work, no big deal we controlled it from the unit but the unit is outdated and very loud. The bar to hang clothes in the “closet” was broken off the wall on one side, still working condition but was scared to put to much weight in case it collapsed. One thing I really did not like was the sliding door to the bathroom. There was really no privacy.
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酒店回复: We apologize for the inconveniences in your room. We have our team going to that room right now to fix the items you mentioned.
2.0分
商务出差
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I arrived at 1AM & waited for over 45 minutes to get checked in as the first room was dirty & the front desk clerk struggled to find a clean room, finally the security guard found one & I got to my room at 2AM
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酒店回复: We apologize for the inconvenience. Yesterday was a tough day with the flights and guests had to stay another night.
5.0分
情侣出游
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It was great . I’ve stayed at a couple Alofts and I like them overall. This one however they will not clean your room unless you ask at the front desk which is odd compared to what I’m used to anyways
该酒店因设有游泳池而被预订，但目前无法供客人使用。
床很舒服，环境安静，我可以好好休息。
Amazing helpful staff, good location with simple parking. Good lobby, nice bar. Breakfast is meh and pricy. Would stay again
Friendly staff. Have stayed multiple times at this hotel when visiting my daughter who is a student at Temple University. Plenty of parking. I drive a suburban.
It was a great experience at the aloft! Check-in was real smooth and simple. The lady at the front desk was so nice. She made it real easy and painless. The room was nice. Everything was clean. The lobby waiting area was also clean and presentable. The bar area was nice. We didn’t get to enjoy, but it was real real nice! We didn’t really get to enjoy the stay for as long as we wanted cause we had an early flight, but it was awesome while we were there. The shuttle was so convenient to the airport. They ran about every 20 minutes, which was nice. We didn’t have to get a lift to the airport. Overall, the stay was 10 out of 10! I will be staying here for my future stays in Philly! Go birds!
Staff was great location was even better no complaints at all could upgrade the TV to smart tv tho for Netflix and YouTube and could add microwave to rooms other than that very exceptional
Lovely establishment and friendly staff, but my room on the 1st floor, next to the entrance door, was not that great. I kept hearing doors all night, doors slamming shut from guests leaving, and the noise level was very "echoing". I wish I was on a different floor but it was too late to change or ask for a different room.
Room was clean but updates and maintenance are needed. The thermostat did not work, no big deal we controlled it from the unit but the unit is outdated and very loud. The bar to hang clothes in the “closet” was broken off the wall on one side, still working condition but was scared to put to much weight in case it collapsed. One thing I really did not like was the sliding door to the bathroom. There was really no privacy.
I arrived at 1AM & waited for over 45 minutes to get checked in as the first room was dirty & the front desk clerk struggled to find a clean room, finally the security guard found one & I got to my room at 2AM
It was great . I’ve stayed at a couple Alofts and I like them overall. This one however they will not clean your room unless you ask at the front desk which is odd compared to what I’m used to anyways