酒店回复: Dear, JorgeThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pueblo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not enjoyable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nora M.
3.0分
家庭亲子
Room was filthy and beds were dirty with someone elses hais all in it. Glad we were just passing through because we wouldnt stay there again!!
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酒店回复: Clinton, I apologize for the problems with your stay, i can assure you that we hold our self to a higher standard than that, and hope that you pass through again, and give us the opportunity to change your expectations on our hotel.
1.0分
商务出差
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dirty room, extremely rude service - only the young girls were rude they laughed in my face about our do not disturb signs ignored the other ladies were nice. (my baby was woken up) awful stay for 3 grand. ALL three rooms were awful. All three of my employees had to get multiple key cards and were locked out of their rooms just about everytime we re-entered. liked that they had a washing machine though.
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酒店回复: Dear, Elizabeth,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pueblo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not enjoyable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nora M.
3.0分
其他
Water did not go down in the bathroom sink.. and just to flush toilet paper down we had flush it twice. Improve in the ambience.
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酒店回复: Dear, SandraThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pueblo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not enjoyable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nora M.
4.0分
其他
Room was clean. Staff was pleasant and complimentary breakfast was great. Enjoyed our stay this round.
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酒店回复: Dear ,ElenaThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pueblo. It is always a pleasure to receive positive feedback.I am particularly pleased that you found that your stay was enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Nora M.
3.0分
其他
The bathroom, plumbing was not the greatest. The toilet seat was loose. Little shaky, the sink was leaking.
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酒店回复: Dear ,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pueblo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not enjoyable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nora M.
1.0分
其他
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My friend ance and /or I use to really like this la Quinta. I have always been very happy anytime I’ve stayed there as it has always been vey clean, the price great, kind staff and I “had” never seen the police there for any calls etc, it’s a quiet hotel.
I greeted the receptionist when I arrived, she looked up my name etc. I confirmed I would yes the card on file. She then said “ok so the total is $194.00, go ahead and swipe when you’re ready.” I was in shock!! In said “WHY is the total so high? When I booked the room, before I hit confirm it said the total was that the final price was
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酒店回复: Dear ,NickiThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pueblo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not enjoyable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nora M.
4.0分
其他
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This hotel is in a great location, right off of Athe highway and near lots of restaurants and such. I found the hotel clean, and my room was clean and quiet and the bed was very comfortable. My only complaint would be about the breakfast. I arrived right as it was starting and there were none of the hot items set out as advertised. I saw the hot trays where eggs and such would go, but they were empty. I opted for a bagel, but the toaster was also only half working. It was a 4 slice toaster but looked very beat up and only one side worked. I think they really need to upgrade that, assure the hot items are set out, and add Splenda or Stevia as a sweetener option for the coffee. No one uses Equal anymore, lol. That being said, the room was very nice and the price was reasonable, so I’d definitely stay here again.
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酒店回复: Dear, KellyThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pueblo. It is always a pleasure to receive positive feedback.I am particularly pleased that you found that your stay was enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Nora M.
3.0分
其他
Stayed at this hotel for two double beds, two people traveling together had to share a king bed.
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酒店回复: Dear ,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pueblo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not enjoyable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nora M.
4.0分
其他
Air unit in the room did not work very well but lucky its cold in Colorado at the moment.
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酒店回复: thank you for your review, I appreciate the feedback and apologize for any inconvenience you experienced with your air conditioning unit, we hope you stay with us again and let us make your next stay amazing.
房间和工作人员都很好。
问题是他们闯入拖车，偷走了我们的行李和工具。
Room was filthy and beds were dirty with someone elses hais all in it. Glad we were just passing through because we wouldnt stay there again!!
dirty room, extremely rude service - only the young girls were rude they laughed in my face about our do not disturb signs ignored the other ladies were nice. (my baby was woken up) awful stay for 3 grand. ALL three rooms were awful. All three of my employees had to get multiple key cards and were locked out of their rooms just about everytime we re-entered. liked that they had a washing machine though.
Water did not go down in the bathroom sink.. and just to flush toilet paper down we had flush it twice. Improve in the ambience.
Room was clean. Staff was pleasant and complimentary breakfast was great. Enjoyed our stay this round.
The bathroom, plumbing was not the greatest. The toilet seat was loose. Little shaky, the sink was leaking.
My friend ance and /or I use to really like this la Quinta. I have always been very happy anytime I’ve stayed there as it has always been vey clean, the price great, kind staff and I “had” never seen the police there for any calls etc, it’s a quiet hotel.
I greeted the receptionist when I arrived, she looked up my name etc. I confirmed I would yes the card on file. She then said “ok so the total is $194.00, go ahead and swipe when you’re ready.” I was in shock!! In said “WHY is the total so high? When I booked the room, before I hit confirm it said the total was that the final price was
This hotel is in a great location, right off of Athe highway and near lots of restaurants and such. I found the hotel clean, and my room was clean and quiet and the bed was very comfortable. My only complaint would be about the breakfast. I arrived right as it was starting and there were none of the hot items set out as advertised. I saw the hot trays where eggs and such would go, but they were empty. I opted for a bagel, but the toaster was also only half working. It was a 4 slice toaster but looked very beat up and only one side worked. I think they really need to upgrade that, assure the hot items are set out, and add Splenda or Stevia as a sweetener option for the coffee. No one uses Equal anymore, lol. That being said, the room was very nice and the price was reasonable, so I’d definitely stay here again.
Stayed at this hotel for two double beds, two people traveling together had to share a king bed.
Air unit in the room did not work very well but lucky its cold in Colorado at the moment.