Clean spacious room the staff very nice and friendly will recommend to anyone and we will be back
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酒店回复: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the DoubleTree by Hilton Biloxi. We hope to have the pleasure of welcoming you back to our hotel soon.
2.0分
其他
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I try not to be that person and leave bad reviews but i had a horrendous experience. Check in of course is 3pm at any hotel usually. I made it there around 6pm. As I was checking in I asked for a late checkout. Noon instead of 11am. I was told that they had 117 rooms occupied and there was no way they could allow that. He then went on to say I could pay $56 for each additional hour after 11am. I laughed and asked to speak to a manager. He said he was the manager and that the general manager wouldn't be in until Monday. So once i checked into the room I was disappointed. The furniture was dated, chipped wood everywhere, spider webs on the lamp shades and curtains. Ive had better experiences at less expensive hotels. There was absolutely nothing about this stay that was worth $250. Sorry not sorry.
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酒店回复: Thank you for staying with us at the DoubleTree by Hilton Biloxi. We understand how important it is to provide our guests with a comfortable stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back.
5.0分
情侣出游
We do not drink.
A bit surprised there was no mini fridge the room.
Bacon, toast and grits would have been nice additions to
Breakfast bar.
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酒店回复: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the DoubleTree by Hilton Biloxi. We hope to have the pleasure of welcoming you back to our hotel soon.
5.0分
情侣出游
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The staff was very friendly and professional. The bartender went above and beyond to make sure we were taken care of. We have stayed at the Doubletree a few times now, and have never been disappointed. we have recommended this hotel to several of our friends. We are definitely staying there in the future.
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酒店回复: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the DoubleTree by Hilton Biloxi. We hope to have the pleasure of welcoming you back to our hotel soon.
5.0分
其他
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Easy check in, wonderful stay
Did not have any meals there, did enjoy the bar in the evenings. Perfect seating to sit and watch the cars got by during Cruisin the coast
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酒店回复: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the DoubleTree by Hilton Biloxi. We hope to have the pleasure of welcoming you back to our hotel soon.
4.0分
商务出差
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Nice stay. Gulf view was beautiful! Room & hallways had a musty/old-wet carpet smell. Other than that the stay was great. The young man at the front desk on 9/22 & 9/23 was extremely helpful & very polite.
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酒店回复: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the DoubleTree by Hilton Biloxi. We hope to have the pleasure of welcoming you back to our hotel soon.
5.0分
其他
Great Hotel
The hotel was very nice and comfortable. The only thing I would've suggested was a larger fridge for food and drinks.
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酒店回复: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the DoubleTree by Hilton Biloxi. We hope to have the pleasure of welcoming you back to our hotel soon.
有点失望。我们知道入住时间是下午4点,但到达时房间还没准备好,我们等了一个多小时。当时有很多人都在等。不知道为什么,他们似乎没有足够的客房服务人员来打扫房间,据我所知,上午11点是退房时间,那些房间显然已经空出来了。当我们终于拿到5楼的房间时,发现好几个空房的门都开着,我们猜是需要打扫的。我们甚至还往里面看了看。不过,我得说他们还是有弥补的,给了我们免费晚餐或早餐。晚餐我们没来得及享用,因为入住后我们就急着去Beau Rivage赌场了。而早餐本来就包含在我们的预订里了。
很棒的酒店!!
我们曾多次入住希尔顿逸林酒店,但感觉它需要翻新。房间里气味难闻,地毯可能也需要更换。淋浴水压很弱。酒店位置优越,员工也很友好,但房间确实需要改进。
Clean spacious room the staff very nice and friendly will recommend to anyone and we will be back
I try not to be that person and leave bad reviews but i had a horrendous experience. Check in of course is 3pm at any hotel usually. I made it there around 6pm. As I was checking in I asked for a late checkout. Noon instead of 11am. I was told that they had 117 rooms occupied and there was no way they could allow that. He then went on to say I could pay $56 for each additional hour after 11am. I laughed and asked to speak to a manager. He said he was the manager and that the general manager wouldn't be in until Monday. So once i checked into the room I was disappointed. The furniture was dated, chipped wood everywhere, spider webs on the lamp shades and curtains. Ive had better experiences at less expensive hotels. There was absolutely nothing about this stay that was worth $250. Sorry not sorry.
We do not drink.
A bit surprised there was no mini fridge the room.
Bacon, toast and grits would have been nice additions to
Breakfast bar.
The staff was very friendly and professional. The bartender went above and beyond to make sure we were taken care of. We have stayed at the Doubletree a few times now, and have never been disappointed. we have recommended this hotel to several of our friends. We are definitely staying there in the future.
Easy check in, wonderful stay
Did not have any meals there, did enjoy the bar in the evenings. Perfect seating to sit and watch the cars got by during Cruisin the coast
Nice stay. Gulf view was beautiful! Room & hallways had a musty/old-wet carpet smell. Other than that the stay was great. The young man at the front desk on 9/22 & 9/23 was extremely helpful & very polite.
Great Hotel
The hotel was very nice and comfortable. The only thing I would've suggested was a larger fridge for food and drinks.