酒店回复: Dear Guest, Thank you for your rating , We appreciate your business!
4.0分
情侣出游
It was expensive and cleaner than most places we stay on the Coast. Staff was friendly and responsive. Will consider staying again.
酒店回复: Thank you for your wonderful rating, we appreciate your business!
4.0分
其他
Check in was great, the room was clean and comfortable. But it had a bad smell. Like a damp basement.
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酒店回复: Dear Guest, Thank you for your rating , We appreciate your business!
3.0分
其他
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The bed wasn't comfortable at all. A king size bed that was on 4 poles.
It reminded me of a college room dorm bed. There were no rugs on the floor. Standing in the shower felt like the tub was going to fall in. I wasn't comfortable with that feeling.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations and appreciate your honesty. We would love the opportunity to welcome you back in the future and provide you with the experience you deserve. If you decide to stay with us again, please reach out directly, and we will do our best to make your next visit exceptional.
1.0分
其他
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Although the standards didn't meet an acceptable level for ME, I was extremely happy to be refunded on a no refund policy. That was good service, and great use of manager discretion. Thank you
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酒店回复: Thank you for sharing your feedback. We appreciate your understanding regarding the exterior corridor design of our property, which differs from interior corridor hotels. While we regret that the overall standards did not meet your expectations, we are pleased that our team could accommodate you with a refund despite our usual no-refund policy. Our manager’s discretion is always aimed at providing the best possible service, and your recognition means a lot to us. We hope to have the opportunity to welcome you again and provide a stay that fully meets your expectations.
5.0分
其他
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Worth the money!!!
The room was nice and roomy. The beds were comfortable. The bathroom was clean. The air conditioning worked great. Enjoyed the hot breakfast. The young man at the front desk was very nice and always had a smile when I talked with him. I wish I could call him by name 😔. The only thing I was not please with upon entering the room, it had a shut up smell. Inspite of spraying air freshener, the scent was smelt each time entering the room.
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酒店回复: Thank you for your awesome review, Look forward to seeing you and your family in the future! Thank you!!
5.0分
其他
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Nice room, bed was very comfortable. Having a mini fridge and microwave is useful. The internet is very slow, but i doubt many people bring their consoles and want to play B06, but still. The desk chair was kind of old and squeeky. Time to replace those old towels dont do much in drying. Breakfast was nice. The A/C was ok.
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酒店回复: Thank you for your awesome review, Look forward to seeing you and your family in the future! Thank you!!
4.0分
家庭亲子
Very comfortable. Only issue was White bath towels were very rough and stained. Cockroach in bathroom.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations and appreciate your honesty. We would love the opportunity to welcome you back in the future and provide you with the experience you deserve. If you decide to stay with us again, please reach out directly, and we will do our best to make your next visit exceptional.
4.0分
家庭亲子
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Staff was nice. The room was clean. The breakfast was just average, scrambled egg, sausage, good pancake. I hadn't realize the rooms were outside, we carried our luggage up. The room was clean and quiet. no gym, I would like coffee all day.
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酒店回复: Thank you for your wonderful review We appreciate your business! and hope to see you soon in the future.We appreciate your business!
我们预订的是无烟房，结果却住进了一间有严重烟味/尼古丁味的房间。酒店前台告诉我们这是无烟房，并嘱咐我们不要吸烟。我们自己不吸烟，但房间里弥漫着可怕的烟味。退房后，我们的衣服上都还带着烟味。地板虽然装修得不错，但却非常脏，有沙子和泥土！床上用品和卫生间倒是干净的。早餐很简单，但尚可接受。我们从比洛克西来之前住的威奇托瀑布湾门酒店就非常棒！
非常好，非常安全。干净。
It was expensive and cleaner than most places we stay on the Coast. Staff was friendly and responsive. Will consider staying again.
Check in was great, the room was clean and comfortable. But it had a bad smell. Like a damp basement.
The bed wasn't comfortable at all. A king size bed that was on 4 poles.
It reminded me of a college room dorm bed. There were no rugs on the floor. Standing in the shower felt like the tub was going to fall in. I wasn't comfortable with that feeling.
Although the standards didn't meet an acceptable level for ME, I was extremely happy to be refunded on a no refund policy. That was good service, and great use of manager discretion. Thank you
Worth the money!!!
The room was nice and roomy. The beds were comfortable. The bathroom was clean. The air conditioning worked great. Enjoyed the hot breakfast. The young man at the front desk was very nice and always had a smile when I talked with him. I wish I could call him by name 😔. The only thing I was not please with upon entering the room, it had a shut up smell. Inspite of spraying air freshener, the scent was smelt each time entering the room.
Nice room, bed was very comfortable. Having a mini fridge and microwave is useful. The internet is very slow, but i doubt many people bring their consoles and want to play B06, but still. The desk chair was kind of old and squeeky. Time to replace those old towels dont do much in drying. Breakfast was nice. The A/C was ok.
Very comfortable. Only issue was White bath towels were very rough and stained. Cockroach in bathroom.
Staff was nice. The room was clean. The breakfast was just average, scrambled egg, sausage, good pancake. I hadn't realize the rooms were outside, we carried our luggage up. The room was clean and quiet. no gym, I would like coffee all day.