Our room heating was not working, so they gave us portable room heaters in exchange for an ID.
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3.0分
其他
Stay was fine.. room was tired and needs updated(bedding, sofa, towels, carpet)
Check in and out was adequate. People were friendly and helpful.
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1.0分
其他
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Didn’t check in had an emergency. Tried calling ******* to cancel. Was on phone for about 20 minutes. But couldn’t get a response from the company. So thank you for nothing.
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4.0分
其他
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Grassroots Gravel Stay
Good place to stay. The only real issue I experienced was the door. It was a bit difficult to open and close at time, mostly during the first half of that day when the sun was on it.
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1.0分
商务出差
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My Terrible Stay at Travelodge by Wyndham Pueblo
I checked into the Travelodge by Wyndham Pueblo on October 5th, after prepaying $383.16 for my stay, and the problems started immediately. My room had a broken bed, and the phone line was actually cut from the wall. When I brought these serious issues to the front desk, I was told there wasn't any other room available.
Two days later, the staff finally offered me a different room, but it was just as bad—it smelled like pee and clearly hadn't been cleaned. I had no choice but to wait for my original room to be fixed.
The broken bed was eventually repaired on October 9th.
However, the worst problem hit on October 11th. I woke up that morning and found bed bugs in the bed. I immediately showed the hotel staff pictures of the bugs, but despite the evidence of an infestation, nothing was done about it.
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3.0分
商务出差
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WiFi didn't work. When I tried to log on there was an error message danger that certificate could not be validated. Front desk had no way to resolve just said she had nothing to do with the computer and had no trouble herself.
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1.0分
商务出差
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Female manager screamed in my face that she was refusing service to me because I questioned a $300 deposit fee. The lady before was charged a $100 fee. The manager was rude and belligerent. She asked why did I need a room in the same city that I live in. She proceeded to say that the people who live in this city damage their rooms 95% of the time. She called security and when security came she told him I was on a do not service list. She also accused me of not wanting to pay. It felt very race motivated. I never been so disrespected in a public establishment and I am still stunned at what happened because all of it was unprovoked. Very unprofessional, very disgusting.
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性价比超高，员工都很友善热情。推荐！
途径的住宿地，床单不是很干净，设施陈旧
总体来说，一切都很一般。
Our room heating was not working, so they gave us portable room heaters in exchange for an ID.
Stay was fine.. room was tired and needs updated(bedding, sofa, towels, carpet)
Check in and out was adequate. People were friendly and helpful.
Didn’t check in had an emergency. Tried calling ******* to cancel. Was on phone for about 20 minutes. But couldn’t get a response from the company. So thank you for nothing.
Grassroots Gravel Stay
Good place to stay. The only real issue I experienced was the door. It was a bit difficult to open and close at time, mostly during the first half of that day when the sun was on it.
My Terrible Stay at Travelodge by Wyndham Pueblo
I checked into the Travelodge by Wyndham Pueblo on October 5th, after prepaying $383.16 for my stay, and the problems started immediately. My room had a broken bed, and the phone line was actually cut from the wall. When I brought these serious issues to the front desk, I was told there wasn't any other room available.
Two days later, the staff finally offered me a different room, but it was just as bad—it smelled like pee and clearly hadn't been cleaned. I had no choice but to wait for my original room to be fixed.
The broken bed was eventually repaired on October 9th.
However, the worst problem hit on October 11th. I woke up that morning and found bed bugs in the bed. I immediately showed the hotel staff pictures of the bugs, but despite the evidence of an infestation, nothing was done about it.
WiFi didn't work. When I tried to log on there was an error message danger that certificate could not be validated. Front desk had no way to resolve just said she had nothing to do with the computer and had no trouble herself.
Female manager screamed in my face that she was refusing service to me because I questioned a $300 deposit fee. The lady before was charged a $100 fee. The manager was rude and belligerent. She asked why did I need a room in the same city that I live in. She proceeded to say that the people who live in this city damage their rooms 95% of the time. She called security and when security came she told him I was on a do not service list. She also accused me of not wanting to pay. It felt very race motivated. I never been so disrespected in a public establishment and I am still stunned at what happened because all of it was unprovoked. Very unprofessional, very disgusting.