The hotel was conveniently located to everything we needed, staff was super friendly, parking was easy, and the room was much bigger than expected. There was a strange, two burner stove top in the room, not sure if it was functional, but seems like it could be a safety concern if you accidentally turned a burner on. The bathroom vanity sink area was small, seems like it would make sense to knock out that wall between the sink and the stove top burners and make it one long double sink vanity, which would be more practical and provide a lot more counter space and an additional sink. Otherwise, good location, very safe & clean. One more thing, there are only three pillows on the king size bed, I think a bed that size should have at least four pillows for comfort.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn Prescott.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Rodeway Inn Prescott
3.0分
其他
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Property could use some TLC. The fridge and hairdryer in my room did not work, nor was the phone connected. Exterior doorways, so there was a lot of noise at night. Staff was friendly and helpful - It suited my needs for the one night I was there.
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酒店回复: thank you for staying with us, sorry to hear that few things did not work out. We will look into it and pass along your comments to all our employees.hope to see you in near future
1.0分
情侣出游
Toilet felt unstable and not comfortable. Shower head and handle not great. Tv stand was broken and furniture outdated and old.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn Prescott.On behalf of our entire team, I would like to apologize for failing to exceed your expectations Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
3.0分
其他
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Older facility
The room was small, the bathroom access is not ADA accessible unable to go through the doorway to the bathroom because it was so narrow my walker would not fit. Also found gum stuck to the bath tub after cleaning was done
酒店回复: thank you for your comments,will pass on to all our staff
2.0分
其他
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I don’t recommend this place!
Our stay was very restless. The air conditioner was super noisy and it made a squeaky sound. The towels were scattered with stains. The bathtub is old and stained. The bedside drawer had a broken handle. On top of that, the pillows have a few dark stains.
酒店回复: We are sorry
2.0分
其他
Beds were hard as a rock. Place needs to be remodeled. Smelled dirty when you first walk in.
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酒店回复: We are sorry to hear about your experience at our hotel. Your feedback is important, and we have shared it with the relevant teams for further review and improvement. Thank you for bringing these concerns to our attention. Your comments will help us to enhance the overall guest experience for the future.
2.0分
家庭亲子
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When I booked this motel it said on this website that it had a pool. It does not. The first room we were in, the toilet flusher broke. The staff was great and moved us to another room. Our new rooms tv didn't work and the door wouldn't lock.
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酒店回复: On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
4.0分
家庭亲子
The front desk guy is super friendly and allowed us to do an early check in. They are super responsive and I really appreciated them!
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酒店回复: good morning, we are so glad that you had a pleasant stay with us and we will pass along your kind words to all of our staff. Hope to see you in the near future
老实说，这是一家高速公路旁的廉价酒店，所以如果你想找豪华酒店，那你就来错地方了。这里没有游泳池也没有早餐。不过，房费确实便宜，这也是我们住这里的原因。
好的
The hotel was conveniently located to everything we needed, staff was super friendly, parking was easy, and the room was much bigger than expected. There was a strange, two burner stove top in the room, not sure if it was functional, but seems like it could be a safety concern if you accidentally turned a burner on. The bathroom vanity sink area was small, seems like it would make sense to knock out that wall between the sink and the stove top burners and make it one long double sink vanity, which would be more practical and provide a lot more counter space and an additional sink. Otherwise, good location, very safe & clean. One more thing, there are only three pillows on the king size bed, I think a bed that size should have at least four pillows for comfort.
Property could use some TLC. The fridge and hairdryer in my room did not work, nor was the phone connected. Exterior doorways, so there was a lot of noise at night. Staff was friendly and helpful - It suited my needs for the one night I was there.
Toilet felt unstable and not comfortable. Shower head and handle not great. Tv stand was broken and furniture outdated and old.
Older facility
The room was small, the bathroom access is not ADA accessible unable to go through the doorway to the bathroom because it was so narrow my walker would not fit. Also found gum stuck to the bath tub after cleaning was done
I don’t recommend this place!
Our stay was very restless. The air conditioner was super noisy and it made a squeaky sound. The towels were scattered with stains. The bathtub is old and stained. The bedside drawer had a broken handle. On top of that, the pillows have a few dark stains.
Beds were hard as a rock. Place needs to be remodeled. Smelled dirty when you first walk in.
When I booked this motel it said on this website that it had a pool. It does not. The first room we were in, the toilet flusher broke. The staff was great and moved us to another room. Our new rooms tv didn't work and the door wouldn't lock.
The front desk guy is super friendly and allowed us to do an early check in. They are super responsive and I really appreciated them!