酒店刚刚被Comfort Inn 集团收购,游泳池已完成翻新,房间及其他设施正逐步翻新中。我所住的房间够清洁衞生,地毡是新的,家私有点老旧,但房价合理。酒店地点位置也方便,邻近桂腾睹场及度假村。
点评来源 Trip.com
4.0分
其他
原文
翻译提供方:Google
单人商务旅客
第二次长期入住这家酒店。工作人员非常友好,乐于响应客房需求,并且在整个入住期间都能提供帮助。
展开
酒店回复: Dear Tina,Thank you for your continued trust in us during your long-term stays! We're delighted to hear that our staff made a positive impression with their responsiveness and availability. Providing a welcoming and accommodating environment—especially for solo business travelers—is something we take pride in. We truly appreciate your loyalty and look forward to making your next stay just as comfortable and seamless. Safe travels until we see you again!Thank You,Inn at Rohnert Park Management
4.0分
其他
原文
翻译提供方:Google
良好的居住环境
展开
酒店回复: Dear Angel,Thank you for your feedback! We're glad to hear you had a good stay with us. We hope to welcome you back again soon for an even better experience!Thank You,Inn at Rohnert Park Management
5.0分
家庭亲子
原文
翻译提供方:Google
出色的
展开
酒店回复: Dear Veronica,Thank you for your feedback! We’re glad you had an excellent stay and hope to welcome you back soon.Thank You,Inn at Rohnert Park Management
3.0分
家庭亲子
展开
The room was very clean but there was no coffee pot in the room, there was no place to sit except for the beds because we had to use the one desk chair to hold our luggage. No table, no sitting area or couch just the beds. The walkways leading to our floor level room were very dirty. No breakfast food of any kind, and the breakfast room was under construction which was not told to us when we made our reservation. We will not stay here again.
展开
酒店回复: Dear Guest,Thank you for sharing this feedback. While we’re glad the room itself was very clean, the inconveniences you encountered are not the experience we aim to provide. Missing amenities, limited seating, and unclear communication about the breakfast area renovation are issues that should have been addressed before your arrival. The condition of the walkways and the lack of notice regarding construction are especially concerning and will be reviewed with our team to ensure better preparation and transparency. We appreciate you bringing these details to our attention, and your comments will guide important improvements moving forward.Thank You,Inn at Rohnert Park Management
2.0分
其他
展开
Our bed had a extremely thin blanket, and upon notifying staff that it was unacceptable, they were unable to do anything to help. The fridge in the room would start buzzing, which woke me up numerous times. Check out process felt very disconnected, as they only had a basket that they asked to put the key card into and nobody to actually talk to. Felt very inpersonal and overall disappointing considering that it was close to 100$ for one night. Will not be returning.
展开
酒店回复: Dear Cheyenne,We’re sorry to hear that your stay did not meet expectations. We appreciate your feedback regarding the thin blanket, the noisy fridge, and the impersonal checkout process. Your comments help us identify areas where we can improve, and we’ll be reviewing these concerns with our team to ensure a better experience for future guests.Sincerely,Inn at Rohnert Park Management
房间又好又干净。
床非常舒服。房间里有小冰箱,而且很干净。环境很安静,总是能睡个好觉。
住得很愉快!谢谢!
汽车酒店,各方面都很一般,设施陈旧
酒店刚刚被Comfort Inn 集团收购,游泳池已完成翻新,房间及其他设施正逐步翻新中。我所住的房间够清洁衞生,地毡是新的,家私有点老旧,但房价合理。酒店地点位置也方便,邻近桂腾睹场及度假村。
单人商务旅客
第二次长期入住这家酒店。工作人员非常友好,乐于响应客房需求,并且在整个入住期间都能提供帮助。
良好的居住环境
出色的
The room was very clean but there was no coffee pot in the room, there was no place to sit except for the beds because we had to use the one desk chair to hold our luggage. No table, no sitting area or couch just the beds. The walkways leading to our floor level room were very dirty. No breakfast food of any kind, and the breakfast room was under construction which was not told to us when we made our reservation. We will not stay here again.
Our bed had a extremely thin blanket, and upon notifying staff that it was unacceptable, they were unable to do anything to help. The fridge in the room would start buzzing, which woke me up numerous times. Check out process felt very disconnected, as they only had a basket that they asked to put the key card into and nobody to actually talk to. Felt very inpersonal and overall disappointing considering that it was close to 100$ for one night. Will not be returning.