酒店回复: Dear Jesper, Thank you for evaluating our hotel. We hope to see you again soon. Sincerely, M.O. General Manager
3.0分
其他
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Pro: Bed was very comfortable with new bedding which smelled very good/fresh, clean room
Con: Breakfast was out of coffee both mornings, room is outdated, small TV
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酒店回复: Dear Guest, Thank you for your evaluation. We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations. Sincerely, M.O. General Manager
3.0分
其他
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Last resort/quick place to rest
Went for a shopping getaway. Didn’t realize there was no elevator so they put us on the 1st floor. Hauling our shopping bags, etc was extremely hard to do without a luggage roller and the fact that there were stairs to get to the 1st floor (the basement). Upon arrival, we were checked in under another guests name and my credit card was put on their account. They did remove it when I noticed and asked them to correct the error.
The room itself was “ok”. Very dated but the beds were clean and comfortable. Washroom was clean. Towels were not. Asked for replacements and didn’t get any. Deadbolt did not work.
From 2am onward, occupants next door were fighting and being loud. I attempted to call the front desk to find the phone didn’t work. I used my cell and tried calling twice and there was no answer both times. Around 3:30am the Manager finally kicked them out.
If you need a quick stop to rest, this is ok. I do not recommended it for families or women traveling alone.
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酒店回复: Dear Guest, Thank you for your evaluation. We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations. Sincerely, M.O. General Manager
4.0分
其他
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Mostly good
Everything was fine including the breakfast, but I stood in the lobby waiting for an employee so I could check in. I even called their listed phone number twice and couldn’t get an answer.
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酒店回复: Dear Guest, Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are sorry you had a wait at check in. Sometimes our Front Desk has to leave the Front Desk shortly to attand to another guest. We look forward to seeing you again soon. Sincerely, M.O. General Manager
1.0分
其他
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You’d think this would be like any other Super 8, but you’d be wrong. This is a dilapidated, wreck. It’s run without any order or sense. The rooms are terrible. I was switched between three. One of them was already occupied. The noise from the room above, kept me up. A disorganized rabble - stay well away.
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酒店回复: Dear Guest, Thank you for your evaluation. We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations. Sincerely, M.O. General Manager
1.0分
其他
The bathroom sink drained real slow. The lamps would not turn on sometimes, and would flicker. Not worth going back
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酒店回复: Dear Guest, Thank you for your evaluation. We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations. Sincerely, M.O. General Manager
2.0分
家庭亲子
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The was black mold in the bathroom. The pillows were subpar. My biggest complaint is that another guest was given keys to our room. Thankfully, we were just getting back to our room from dinner and saw the guest open our door w/o us in the room. The other guest was appalled as well. My room key then didn't work. The other guest and I both went to the front desk and the worker had no clue that we were occupying the room. We booked for 2 nights and this was the second night. She asked if we moved from a different room. No, no we didn't. This is unacceptable
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酒店回复: Dear Guest, Thank you for your evaluation. We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations. Sincerely, M.O. General Manager
3.0分
家庭亲子
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Room was clean, bed was comfortable. Staff friendly. Could use some updates on appearance. Fridge not working, tv cable cord missing, ice machine out of order.
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酒店回复: Dear Guest, Thank you for your evaluation. We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations. Sincerely, M.O. General Manager
4.0分
其他
The TV didn’t work. The refrigerator was not cooling things but we figured it out the morning we left that it wasn’t plugged.
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酒店回复: Dear Guest, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations. Sincerely, M.O. General Manager
整洁。
杰出的
杰出的
Pro: Bed was very comfortable with new bedding which smelled very good/fresh, clean room
Con: Breakfast was out of coffee both mornings, room is outdated, small TV
Last resort/quick place to rest
Went for a shopping getaway. Didn’t realize there was no elevator so they put us on the 1st floor. Hauling our shopping bags, etc was extremely hard to do without a luggage roller and the fact that there were stairs to get to the 1st floor (the basement). Upon arrival, we were checked in under another guests name and my credit card was put on their account. They did remove it when I noticed and asked them to correct the error.
The room itself was “ok”. Very dated but the beds were clean and comfortable. Washroom was clean. Towels were not. Asked for replacements and didn’t get any. Deadbolt did not work.
From 2am onward, occupants next door were fighting and being loud. I attempted to call the front desk to find the phone didn’t work. I used my cell and tried calling twice and there was no answer both times. Around 3:30am the Manager finally kicked them out.
If you need a quick stop to rest, this is ok. I do not recommended it for families or women traveling alone.
Mostly good
Everything was fine including the breakfast, but I stood in the lobby waiting for an employee so I could check in. I even called their listed phone number twice and couldn’t get an answer.
You’d think this would be like any other Super 8, but you’d be wrong. This is a dilapidated, wreck. It’s run without any order or sense. The rooms are terrible. I was switched between three. One of them was already occupied. The noise from the room above, kept me up. A disorganized rabble - stay well away.
The bathroom sink drained real slow. The lamps would not turn on sometimes, and would flicker. Not worth going back
The was black mold in the bathroom. The pillows were subpar. My biggest complaint is that another guest was given keys to our room. Thankfully, we were just getting back to our room from dinner and saw the guest open our door w/o us in the room. The other guest was appalled as well. My room key then didn't work. The other guest and I both went to the front desk and the worker had no clue that we were occupying the room. We booked for 2 nights and this was the second night. She asked if we moved from a different room. No, no we didn't. This is unacceptable
Room was clean, bed was comfortable. Staff friendly. Could use some updates on appearance. Fridge not working, tv cable cord missing, ice machine out of order.
The TV didn’t work. The refrigerator was not cooling things but we figured it out the morning we left that it wasn’t plugged.