The property itself was nice, but the maintenance and everything was terrible. TV didn’t work. The hairdryers didn’t work. There was no no plug in the room that worked
I’m sure it’s just used to be a nice place but for some reason, the maintenance around the property and inside the property was neglected terribly
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酒店回复: Thank you for sharing your feedback. We are currently addressing the issues you raised and sincerely apologize for the less-than-satisfactory experience. We appreciate you bringing these matters to our attention and are committed to enhancing our services.
5.0分
家庭亲子
Friendly front staff. Pet friendly without extra fees or hassle. Clean and comfortable. Will def stay again
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酒店回复: Thank you for leaving such a lovely review! We can't wait to welcome you back.
3.0分
其他
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We like staying here because of the view of the lake. However the complaint we have is the outside property conditions doesn't look like anyone ever takes care of or clean the grounds or get rid of weeds and trash and cigarette butts. The other complaint we have is in the room bathrooms in every room we stayed in. The toilets are for children, they are extremely low to the floor and barely big enough to sit on to do your business.This time our bathroom was dirty, toothpaste on the wall the tubb had to be cleaned out before we could take a shower. Maybe it's about time for us to give up the lake view for our many trips to Lake Havasu. It's sad because this place is a great place to stay except for the grounds and maintenance of grounds and rooms.
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酒店回复: Thank you for sharing your feedback with us; it helps us to better serve our guests. We apologize that your stay was less than satisfactory, and we are addressing the issues you have brought to our attention.
3.0分
情侣出游
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This is a great inexpensive place to stay. The creaky beds kept us up at night. The staff does their best although they are always short handed. We love the boat parking and location near the boat launch.
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酒店回复: Thank you for sharing your feedback with us. We are working to address these issues. We apologize that you had a less than satisfactory experience with us. We appreciate you bringing these matters to our attention, and we are committed to improving our services.
2.0分
情侣出游
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Our pets were welcome but the room was not clean at all. They were very accommodating with are wishes to be on the first floor and toward the exit at the end of the hallway. They have really let this property go to h---. The grounds have not been groomed for a very long time if ever. It is so run down.
It's a shame because we like the location and proximity to the channel and beach area.
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酒店回复: Thank you for sharing your feedback with us; it helps us to better serve our guests. We apologize that your stay was less than satisfactory, and we are addressing the issues you have brought to our attention.
5.0分
其他
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We didnt bring our pets. But lots of people did. Place is dated but honestly for $200 for 4 days 3 nights it was fantastic! Great views staff was amazing! The pool was warm and actually deep enough to enjoy (my whole family is 6ft and taller lol) great location! Most definitely will be my go to in Havasu. Ive paid 2x as much for way less! Thank you guys!!!!
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酒店回复: We appreciate you taking the time to share your feedback, as it helps us to continually improve our services. We are currently undertaking renovations and anticipate your return in the near future.
4.0分
其他
This is a good place to stay on a budget in Lake Havasu. No frills but it does the job. No complaints for the price.
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酒店回复: Thank you for taking the time to leave us such a wonderful review. We appreciate your kind words and are delighted to hear you enjoyed your stay. We hope to welcome you back again soon!
5.0分
其他
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I checked in late evening, friendly greeting and quick check in. My first room key did not work and when I returned, I was given a new key right away, said that happens every now and then. The new key worked, but had to use my shoulder to shove the door open- was stuck. The room was very large, huge fridge/ the size of a small apartment fridge. I ended up turning off the ac so I can hear the tv without letting the other tenants knew what I was watching. Comfortable bed and pillows. Had coffee in the room from provided coffee maker. Smooth fast check out process.
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酒店回复: Hi Jennifer,Thank you for sharing your detailed feedback! We're glad to hear that check-in was friendly and efficient, and that you enjoyed the spacious room, large fridge, and in-room coffee maker. We appreciate your patience with the key issue and door sticking, your comments help us identify areas for improvement. It's great to know the bed was comfortable and check-out was smooth. We hope to welcome you back again soon!Jeremy Ward #Team6
3.0分
情侣出游
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Not the first time booking this property. I didn't like that the properly is not as clean as before. bad smell as soonest you walk in. And staff seen like they didn't even want to work there. And big issue door key didn't work so many times. But you get what you pay for!
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酒店回复: Thank you for sharing your feedback with us; it helps us to better serve our guests. We apologize that your stay was less than satisfactory, and we are addressing the issues you have brought to our attention. We are working to improve the cleanliness of the property, address the maintenance concerns, and ensure our staff provides the best possible service. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.
2.0分
情侣出游
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This was the first and last time the stay in this place
Is very ugly old and smells so bad carpet dirty bathroom old furniture in the room looks like they bough from a used !!
Worst place ever
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酒店回复: Thank you for sharing your feedback with us; it helps us to better serve our guests. We apologize that your stay was less than satisfactory, and we are addressing the issues you have brought to our attention.
The property itself was nice, but the maintenance and everything was terrible. TV didn’t work. The hairdryers didn’t work. There was no no plug in the room that worked
I’m sure it’s just used to be a nice place but for some reason, the maintenance around the property and inside the property was neglected terribly
Friendly front staff. Pet friendly without extra fees or hassle. Clean and comfortable. Will def stay again
We like staying here because of the view of the lake. However the complaint we have is the outside property conditions doesn't look like anyone ever takes care of or clean the grounds or get rid of weeds and trash and cigarette butts. The other complaint we have is in the room bathrooms in every room we stayed in. The toilets are for children, they are extremely low to the floor and barely big enough to sit on to do your business.This time our bathroom was dirty, toothpaste on the wall the tubb had to be cleaned out before we could take a shower. Maybe it's about time for us to give up the lake view for our many trips to Lake Havasu. It's sad because this place is a great place to stay except for the grounds and maintenance of grounds and rooms.
This is a great inexpensive place to stay. The creaky beds kept us up at night. The staff does their best although they are always short handed. We love the boat parking and location near the boat launch.
Our pets were welcome but the room was not clean at all. They were very accommodating with are wishes to be on the first floor and toward the exit at the end of the hallway. They have really let this property go to h---. The grounds have not been groomed for a very long time if ever. It is so run down.
It's a shame because we like the location and proximity to the channel and beach area.
We didnt bring our pets. But lots of people did. Place is dated but honestly for $200 for 4 days 3 nights it was fantastic! Great views staff was amazing! The pool was warm and actually deep enough to enjoy (my whole family is 6ft and taller lol) great location! Most definitely will be my go to in Havasu. Ive paid 2x as much for way less! Thank you guys!!!!
This is a good place to stay on a budget in Lake Havasu. No frills but it does the job. No complaints for the price.
I checked in late evening, friendly greeting and quick check in. My first room key did not work and when I returned, I was given a new key right away, said that happens every now and then. The new key worked, but had to use my shoulder to shove the door open- was stuck. The room was very large, huge fridge/ the size of a small apartment fridge. I ended up turning off the ac so I can hear the tv without letting the other tenants knew what I was watching. Comfortable bed and pillows. Had coffee in the room from provided coffee maker. Smooth fast check out process.
Not the first time booking this property. I didn't like that the properly is not as clean as before. bad smell as soonest you walk in. And staff seen like they didn't even want to work there. And big issue door key didn't work so many times. But you get what you pay for!
This was the first and last time the stay in this place
Is very ugly old and smells so bad carpet dirty bathroom old furniture in the room looks like they bough from a used !!
Worst place ever