The front desk cleark was really nice and friendly the rooms but the hallway carpet needs to be changed and there was dust all over in the room
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酒店回复: Thank you so much for your kind review! We’re glad to hear that our front desk team made you feel welcome and that you enjoyed your room. We appreciate your feedback about the hallway carpet and dust, and we’ll be addressing this with our housekeeping and maintenance teams right away. We look forward to welcoming you back for an even better stay.
2.0分
家庭亲子
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Limited breakfast items. This property is NOT very accessible for disabled people. No elevators and to get to the breakfast you have to go down steps. Its only 5 steps but for some people, even 5 steps could be a problem. I requested no stairs and our room was on the 3rd floor! Only room available. With having surgery on both knees, it was quite painful. It took me forever to reach the room. Did not attempt going back down until we left. The hotel is in need of a giant facelift! The room was clean and bed comfortable but one bedspread had major stains on it. There needs to be instructions for the tv. No clue how to operate 2 different remotes.
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酒店回复: Thank you for taking the time to share your experience. We’re sorry for the accessibility challenges and maintenance issues you faced during your stay. Your feedback is valuable, and we’ll work on improving accessibility and room quality to ensure a more comfortable experience for all our guests.
4.0分
其他
We had two rooms for one night only. Beds were comfortable, everything in room worked and would stay there again.
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酒店回复: “Thank you for your review! We’re glad you found the rooms comfortable and everything in good order, and we look forward to welcoming you back.”
4.0分
其他
It was good except for a few burnt out light bulbs. Otherwise everything was clean and comfortable.
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酒店回复: Thank you for your feedback. We’re glad you found everything clean and comfortable, and we’ll make sure the light bulb issue is addressed.
酒店位于皮尔市中心，地理位置很方便。房间有点脏，还有股奇怪的味道。
房间太小
不太好，空调挂在墙上，离电视只有几英寸。它轰鸣声太大，即使把音量调到100/最大也听不到电视的声音！空调的控制器/显示屏坏了，空调几乎无法工作，房间里闷热难受。早餐很差，没有蛋白质，只有煎饼和松饼、咖啡，没有果汁。
房间需要清洁，抵达时水槽里有面部毛发，浴巾有污渍/脏污，工作人员非常友好，但该酒店的整体清洁度低于标准。
不推荐
我很惊讶酒店会提供这种服务。可容纳两人的小房间，天花板较低，地板低于街道水平至少 1 米。
粗鲁的
The front desk cleark was really nice and friendly the rooms but the hallway carpet needs to be changed and there was dust all over in the room
Limited breakfast items. This property is NOT very accessible for disabled people. No elevators and to get to the breakfast you have to go down steps. Its only 5 steps but for some people, even 5 steps could be a problem. I requested no stairs and our room was on the 3rd floor! Only room available. With having surgery on both knees, it was quite painful. It took me forever to reach the room. Did not attempt going back down until we left. The hotel is in need of a giant facelift! The room was clean and bed comfortable but one bedspread had major stains on it. There needs to be instructions for the tv. No clue how to operate 2 different remotes.
We had two rooms for one night only. Beds were comfortable, everything in room worked and would stay there again.
It was good except for a few burnt out light bulbs. Otherwise everything was clean and comfortable.