酒店回复: Dear Guest,Thank you for taking the time to share your experience. It is great to know that you appreciated the pleasant location, spacious parking, and the comfort of your room. Your observations regarding the breakfast service, item availability, and dining area guidelines have been carefully noted and shared with the team for operational review. Feedback like yours helps ensure our services continue to align with guest expectations while maintaining consistent brand standards for all travelers.Sincerely, Hotel Manager.
酒店回复: Dear Guest,Thank you for sharing your experience with us. It is encouraging to know you found the hotel clean and our team pleasant, and that you enjoyed the coffee and orange juice. Breakfast availability is an important part of the morning experience, and your comments regarding timing and replenishment have been noted for review with our food and beverage team. Guest feedback like yours helps guide service focus as we continue delivering a consistent and welcoming stay.Sincerely, Hotel Manager.
酒店回复: Dear Guest,Thank you for providing detailed feedback about your stay. Your observations regarding room cleanliness, bedding condition, and the overall state of the property have been noted and shared with our management team for review. Maintaining a clean, well cared for environment and functional accommodations is a core focus for us. Feedback like yours helps highlight areas requiring operational attention and supports ongoing efforts to uphold standards that contribute to a consistently welcoming and comfortable experience for all guests.Sincerely, Hotel Manager.
酒店回复: Dear Guest,Thank you for providing detailed feedback about your stay. Your comments regarding cleanliness, room condition, and overall facility maintenance have been carefully noted and shared with our management team. Maintaining a clean, well cared for environment is a key priority, and insights like yours help guide operational focus and attention to detail. Guest perspectives are valuable in reinforcing standards and identifying opportunities for improvement, ensuring a more comfortable and welcoming experience for future visitors.Sincerely, Hotel Manager.
1.0分
家庭亲子
原文
翻译提供方:Google
没有热水
床太小
噪音大
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酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay. Comfort and functionality are key elements of a positive guest experience, and your comments regarding water temperature, bed size, and overall noise levels have been noted. These insights help guide ongoing evaluations of room features and building conditions. Guest perspectives play an important role in maintaining brand standards, and your observations have been shared with the appropriate teams for careful review and future planning.Sincerely, Hotel Manager.
3.0分
其他
原文
翻译提供方:Google
客户服务应该更好
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酒店回复: Dear Guest,Thank you for sharing your perspective with us. Guest service plays an important role in shaping every stay, and feedback like yours helps highlight opportunities to elevate how we connect with and support our guests. Our team remains focused on delivering attentive, respectful, and consistent service throughout each interaction. Your comments have been noted and will help guide continued training and service standards as we work to create more positive and welcoming experiences for all travelers.Sincerely, Hotel Manager.
4.0分
其他
Unfortunately there was a mouse in the atrium where we went through the buffet line to get lunch on Saturday.
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酒店回复: Dear Guest,Thank you for your generous 8/10 rating and for bringing the mouse sighting to our immediate attention. We’ve launched a thorough inspection with our pest control team and reinforced all food safety protocols in the buffet area. Your feedback is vital in maintaining our standards. We hope you’ll return to experience our renewed commitment to excellence soon.Sincerely, Hotel Manager
设施非常好。房间很干净,床也很舒服。喜欢俯瞰泳池的景色。甚至还有一个阳台!
地板很脏,床底下都是糖果和塑料瓶。淋浴设备有点坏了,水压很小。
泳池还不错。
至少床很舒服,酒店也很安静。
早餐太简单了,只有三种选择。
酒店不错,看起来不错。室内泳池还在运营。
床不太舒服。
空调声音很大,而且有异味……不过至少我们的空调运转正常。
早餐包含的华夫饼机只有一台,排队的人要等15分钟才能烤肉,而且选择非常少。这算不上额外的福利,上菜等了很久,却只带来了一点点满足感。
员工很棒,都很友善,令人愉快。
酒吧里的啤酒有股臭味,很老,7/8的啤酒都不好喝。
房源位于不错的地段,有充足的停车位和漂亮的房间。
遗憾的是,房源包含的早餐很糟糕……工作人员补充食物的速度很慢,而且我们不允许将食物带到房间外给孩子们吃(我们带着小孩住)……
酒店很干净,员工很友好,可惜早餐吃到 8:30 就剩下很少东西了……吐司很可疑,没有香肠,只有一勺鸡蛋……对于我们两个房间的 4 个人来说不够……咖啡和橙汁还不错
最差的酒店!
这家酒店是我们住过的最差的酒店。房间里脏得要命。地板从来没拖过。有一张床的床单也很脏!!酒店本身看起来非常老旧。我完全不推荐这家酒店!
无论如何,我都不推荐入住这家酒店。整个设施极其肮脏,维护也很差。房间简直糟透了。床底下堆满了垃圾,地板黏糊糊的,还有一股难闻的气味。
没有热水
床太小
噪音大
客户服务应该更好
Unfortunately there was a mouse in the atrium where we went through the buffet line to get lunch on Saturday.