The room was cold with inadequate heating relying on an air conditioner.
The vending machines needed attention. Most did not work.
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酒店回复: Thank you for your feedback and kind words about our staff. We’re sorry to hear about the room temperature and vending machine concerns and have shared this with our maintenance team for review. We appreciate your stay and hope to have the opportunity to welcome you back.
3.0分
家庭亲子
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Room was clean, you can tell they tried to remodel the room. Beds were very hard, it felt like we were sleeping on the bed springs. Breakfast was decent. all i ate were the eggs.
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酒店回复: Thank you for your feedback. We’re glad to hear the room was clean and that you enjoyed breakfast. We’re sorry the bed comfort did not meet your expectations, and your comments have been shared with our team as we continue improving the guest experience. We appreciate your stay and hope to welcome you back
1.0分
其他
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I wouldn’t even give this hotel a one star. We arrived at the hotel and got our keys went to the room and everything including the smell was disgusting. There were hairs in the tub hairs in the bed, dirt stains on the linoleum floor. So we went and they were going to give us another room. The lady at the front desk went and checked it out before she gave us the keys so she said this one was better and gave us the keys it was worse than the first. It smelled like pee there was blood droplets on the tub and on the sheets plus other stains. Plus a shoe print on the bottom of the bed when we pulled down the covers. After all that we wanted our money back. The desk clerk said the owners would be back in the morning between 7-3 so we came back in the morning and that desk clerk told us the owners were on vacation and they couldn’t get a hold of them. We didn’t eat the breakfast because we did not stay at this hotel it looked gross as well. We were booked for 4 nights and charged for 4 nights. As far as ******* goes I’m giving them not even a one star. They did not help us get our money back and even with pictures they said that’s to bad. I will never book with them again or recommend them to anyone.. I have all the pictures of how disgusting this place is and they refused and are not going to refund my money so I’m going to advertise for them and *******.
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酒店回复: We sincerely apologize for this experience and are very concerned by what you’ve described. This is not acceptable and does not reflect our standards. Your feedback has been shared with ownership and management for immediate review. We regret the frustration this caused and appreciate you bringing these issues to our attention.
2.0分
其他
The room smelled really bad and was not very clean. I didn’t feel comfortable staying at this hotel.
2.0分
其他
Run down. In disrepair - fridge missing legs so door wouldn’t open. Shower curtain sagging. Stain on sheet. Cold eggs. Etc.
1.0分
商务出差
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Room wasn’t at all as advertised. Paid far too much for what should have been a suite, and got an empty room not worth 1/3 of what I paid for. Will be avoiding this accommodation in this future like the plague.
When called to the front desk, they said “I don’t know why they advertise those rooms, we haven’t had those in years. Sorry.”
这真的是我住过的最好的酒店了。
他们很友好。早餐很好吃。泳池太棒了！喜欢泳池区域的淋浴，游完泳可以直接冲澡。
真没想到本地人入住还要交100美元押金，这个官网应该提一下。还有，游泳竟然要10美元一个的腕带。要是能多花20-30美元，我就去我常住的Commons Inn了，那里有5个热水浴缸和一个游泳池，比这好多了。淋浴水倒是挺热的。不过饭里有别人的头发，我给扯出来了，这事我在谷歌上评论了。下次我会记得拍照留证。
我们换了 3 个不同的房间。第一个房间的墙上挂着淋浴间里女人的黑色长发。床下有垃圾。第二个房间的电话线被炸了，床下有血迹，浴室里有血，咖啡机非常恶心，浴室门上有个洞。这两个房间都没有打扫过。前台小姐带我们检查了第三个房间，这个房间比较干净，但仍然不是很干净。可以肯定地说，我们不会再住在这里了。前台小姐很好，经理也很好。早餐很棒。但房间很恶心。如果我可以给这家酒店打分的话，清洁度会打 -0 分。但总的来说，工作人员很亲切，人也很善良。
The staff was helpful and friendly.
The room was cold with inadequate heating relying on an air conditioner.
The vending machines needed attention. Most did not work.
Room was clean, you can tell they tried to remodel the room. Beds were very hard, it felt like we were sleeping on the bed springs. Breakfast was decent. all i ate were the eggs.
I wouldn’t even give this hotel a one star. We arrived at the hotel and got our keys went to the room and everything including the smell was disgusting. There were hairs in the tub hairs in the bed, dirt stains on the linoleum floor. So we went and they were going to give us another room. The lady at the front desk went and checked it out before she gave us the keys so she said this one was better and gave us the keys it was worse than the first. It smelled like pee there was blood droplets on the tub and on the sheets plus other stains. Plus a shoe print on the bottom of the bed when we pulled down the covers. After all that we wanted our money back. The desk clerk said the owners would be back in the morning between 7-3 so we came back in the morning and that desk clerk told us the owners were on vacation and they couldn’t get a hold of them. We didn’t eat the breakfast because we did not stay at this hotel it looked gross as well. We were booked for 4 nights and charged for 4 nights. As far as ******* goes I’m giving them not even a one star. They did not help us get our money back and even with pictures they said that’s to bad. I will never book with them again or recommend them to anyone.. I have all the pictures of how disgusting this place is and they refused and are not going to refund my money so I’m going to advertise for them and *******.
The room smelled really bad and was not very clean. I didn’t feel comfortable staying at this hotel.
Run down. In disrepair - fridge missing legs so door wouldn’t open. Shower curtain sagging. Stain on sheet. Cold eggs. Etc.
Room wasn’t at all as advertised. Paid far too much for what should have been a suite, and got an empty room not worth 1/3 of what I paid for. Will be avoiding this accommodation in this future like the plague.
When called to the front desk, they said “I don’t know why they advertise those rooms, we haven’t had those in years. Sorry.”
Money wasted