酒店回复: Hello Emily,Thank you for sharing your feedback. We understand that renovations can sometimes impact the overall experience and regret that this affected your stay. Your comments about the breakfast offerings and noise from the renovations will be shared with the management team for their awareness. We strive to provide a positive experience for all guests, and we appreciate your insights. We hope you had a safe journey home and wish you better experiences in the future.
酒店回复: Hello Beth,Thank you for your feedback regarding your recent stay. We appreciate you bringing these concerns to our attention, as they help us understand areas needing improvement. The condition you described is not reflective of our usual standards. Your comments about the renovations will be shared with management for consideration. We hope to provide a better experience in the future and appreciate your understanding during this transition period.
酒店回复: Hello James,Thank you for your feedback regarding your recent stay. We appreciate your comments on the check-in process and the condition of your room. Our team continually strives to provide a welcoming experience and ensure our accommodations meet the highest standards. Your insights will help us in enhancing our service for future guests. We hope to have the chance to serve you better in the future.
3.0分
情侣出游
原文
翻译提供方:Google
房子老旧,质量很差。里里外外都很怪异。建议先去别处看看。
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酒店回复: Hello Mason, Thank you for sharing your feedback. We continuously strive to enhance our guest experience and appreciate your insights regarding the property's condition. Your comments will be shared with our management team for future considerations. We hope you’ll find accommodations that better meet your expectations on your next visit.
4.0分
家庭亲子
原文
翻译提供方:Google
价格/质量比很好,我们经常选择 Microtel,而且从未失望过。
4.0分
其他
原文
翻译提供方:Google
非常好的购买机票和酒店的应用程序,感谢 *******
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酒店回复: Hello Adan,We're thrilled to hear you enjoyed booking with us through *******! If you ever need assistance choosing accommodations in the future, feel free to reach out to us directly. Safe travels!
4.0分
其他
原文
翻译提供方:Google
房间可以看到高速公路...
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酒店回复: Hello christiane,We're sorry to hear about the inconvenience of your room facing the highway. Your feedback is valuable to us as we strive to improve our guests' experience. We recommend reaching out directly to our management team to discuss your concerns further. Thank you for sharing your thoughts with us.
5.0分
其他
原文
翻译提供方:Google
美丽的酒店
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酒店回复: Hello Marcel,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please feel free to contact our management team directly. We hope to welcome you back for another pleasant stay in the future.
1.0分
其他
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Made reservations early morning no one informed me that I couldn't check in that day till 3..... Needed the room that night they would not accept any changes and refused to refund my money and the room!!!!!
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酒店回复: Hello Kathy,We appreciate your feedback regarding your recent experience. Check-in times are outlined in our policies, and we strive to communicate these details clearly. For further assistance regarding your concerns, we encourage you to reach out to our management team who can address your situation in more detail. Thank you for sharing your thoughts.
还可以临时住一下
我的航班延误了一夜,这是最近也最实惠的酒店。酒店正在装修,一进门就能看到装修材料。早餐实在不好吃,只有一个松饼、一条面包(配烤面包机)、麦片、一些有瘀伤的苹果、薯饼和香肠饼。最后我只吃了一个香肠饼就回房间了。由于装修,我隔壁的房间从早上7点左右就开始有敲打声。我还打电话给前台,问能不能延迟退房,因为我11点有个视频会议,他们说装修期间不提供延迟退房服务。我是周二来的,而这个城市平日里房间通常不会卖完。这次入住体验非常令人失望。
最差的酒店。千万别住这里。
房间太恶心了。
浴室里满是霉菌。
客房服务人员把别人的电动牙刷落在了水槽里。
空调几乎没用,房间里满是霉味。我们打电话到前台,他们说酒店正在装修。如果他们知道装修这么糟糕,早就应该开门营业了。温德姆酒店非常不满意。
嗯
前台服务员看到我们进来后,我们不得不打电话给他,然后办理入住手续时,他似乎有些笨手笨脚。房间“干净”,但感觉很脏。床还算舒服。
房子老旧,质量很差。里里外外都很怪异。建议先去别处看看。
价格/质量比很好,我们经常选择 Microtel,而且从未失望过。
非常好的购买机票和酒店的应用程序,感谢 *******
房间可以看到高速公路...
美丽的酒店
Made reservations early morning no one informed me that I couldn't check in that day till 3..... Needed the room that night they would not accept any changes and refused to refund my money and the room!!!!!