Everything was perfect til we went to take a hot tub after getting in we noticed no towels!! A lady wanted some for her kids so she said she would get us some she told front desk attendant she went and told laundry a guy came and got the dirty towels and never brought any towels !! My husband went twice to inquire the same attendant went to laundry - no towels!! Finally my husband went for the 4th time this time he tookv2 towels for us and 2 towels for the other 2 guests that were in hot tub. When I walked by front desk I said we got some towels - she laughed I said it’s not funny it’s ridiculous - ruined our stay!!
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酒店回复: We are glad to hear that your stay was great! We want to apologize for the issue with the pool towels, as this type or experience is not something we wish for any guests. We will address this issue immediately and will make sure to communicate with all staff the importance of taking care of our guests! We hope you be willing to stay with us again.
5.0分
家庭亲子
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Everything was very goodWe had an absolutely delightful experience during our recent visit. The atmosphere was warm and welcoming, making it easy to relax and enjoy ourselves. The staff were incredibly kind and attentive, ensuring that every need was met with care. The food was exceptional, and the service was impeccable. We highly recommend this place to anyone looking for a pleasant and memorable experience.
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酒店回复: We are so pleased to hear that you had such a great stay with us. Thank you for letting us know about the great experience you had. We hope you will stay with us again soon!
2.0分
其他
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Carpet and bathroom sink were dirty. Dining area had only one decent table with chairs. Most of the seating consisted of large sofa type chairs with very low tables.
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酒店回复: Thank you for taking time to let us know about your stay with us. We are sorry to hear that our carpet and sink were not clean. We as a management team will look into this issue and resolve it as quick as possible. We do hope you will give us another chance.
5.0分
其他
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I was looking for a hotel that wasn’t too pricey and had great reviews. Found a great hotel at a good price. Room was clean and smelt clean. Breakfast was great! Staff were very nice and helpful. We’ll definitely plan to stay again at this one in Pocatello, ID.
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酒店回复: Thank you for taking time to share about your stay with us. We are so glad that your stay was great for you, and we look forward to seeing you again!
房间又大又宽敞。早餐还行，洗衣设施也很好用。员工很友好，整体不错。作为中转过夜的酒店来说，它是一个不错的选择。
性价比很高，物超所值。
- 房间干净宽敞，手巾上除了一些红色污渍外，其他都很好。
- 一开始没有提供浴巾，不得不去前台领取。
- 淋浴水压和水温都很棒，比一些同等价位或更高价位的酒店都要好。
- 早餐是基本款，但足够丰盛。
回程又选择住这家酒店，大半夜我母亲发现床上有虫子，有点可怕
酒店位置很好，适合自驾去黄石公园时中途停留。泳池还行。
还行吧，价格实惠
酒店还可以
Everything was perfect til we went to take a hot tub after getting in we noticed no towels!! A lady wanted some for her kids so she said she would get us some she told front desk attendant she went and told laundry a guy came and got the dirty towels and never brought any towels !! My husband went twice to inquire the same attendant went to laundry - no towels!! Finally my husband went for the 4th time this time he tookv2 towels for us and 2 towels for the other 2 guests that were in hot tub. When I walked by front desk I said we got some towels - she laughed I said it’s not funny it’s ridiculous - ruined our stay!!
Everything was very goodWe had an absolutely delightful experience during our recent visit. The atmosphere was warm and welcoming, making it easy to relax and enjoy ourselves. The staff were incredibly kind and attentive, ensuring that every need was met with care. The food was exceptional, and the service was impeccable. We highly recommend this place to anyone looking for a pleasant and memorable experience.
Carpet and bathroom sink were dirty. Dining area had only one decent table with chairs. Most of the seating consisted of large sofa type chairs with very low tables.
I was looking for a hotel that wasn’t too pricey and had great reviews. Found a great hotel at a good price. Room was clean and smelt clean. Breakfast was great! Staff were very nice and helpful. We’ll definitely plan to stay again at this one in Pocatello, ID.