酒店回复: Hello Emile, Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Nous prenons vos commentaires au sérieux et nous nous efforçons constamment d'améliorer nos installations et nos services. Nous vous encourageons à contacter notre équipe de direction afin de discuter de vos préoccupations plus en détail.
1.0分
其他
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Booked this place through *******. I couldn't stay here for the seven days because my travel work schedule was changed. I tried to ask for a refund but they wouldn't give me one, even though I never checked in. They took my money for the whole 7days. No Refund
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酒店回复: Hello Inemesit,Thank you for sharing your experience. We understand that changes in travel plans can be frustrating. While we appreciate your understanding of our policies, it's important to note that reservations made through third-party platforms like ******* are subject to their specific terms and conditions. We value your feedback and encourage future guests to review cancellation policies at the time of booking for a clearer understanding of their options.
4.0分
其他
Everything was wonderful. Fast and easy check in. Nothing wrong with or missing from room. Front desk attendant was friendly and helpful.
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酒店回复: Hello Kate Lynn,Thank you for taking the time to share your positive experience with us! We're glad to hear that you enjoyed a fast check-in process and found our front desk staff friendly and helpful. We always strive to provide our guests with a comfortable stay, and your feedback is greatly appreciated. We hope to welcome you back on your next visit!
5.0分
其他
The person at the front desk was very nice and helpful, and the room was nice and clean.
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酒店回复: Hello Melissa,Thank you for your kind words about our front desk team and the cleanliness of your room. We strive to provide a welcoming atmosphere and are glad to hear that you had a positive experience with our staff. We appreciate your feedback and hope to welcome you back in the future for another pleasant stay.
2.0分
家庭亲子
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Having stayed in other Days Inns, this one is well below the others in looks and accommodations within the room. The bed was terrible. I woke up with back pain from sleeping. Recommend tearing down the DAays Inn and starting with a new building that is more in line with what is expected of a days Inn.
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酒店回复: Hello Donald, Thank you for sharing your feedback. We appreciate your insights regarding your stay, as guest experiences are invaluable for our ongoing improvements. Our team is committed to maintaining high standards across all our properties, and your comments will be forwarded to management for consideration. We hope you will give us another chance in the future to provide you with a more satisfactory stay.
2.0分
其他
There was an unexpected $50 security deposit required to stay. The whole place had a funky smell, and the elevator reeked of ****.
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酒店回复: Hello Bradley,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the security deposit, as we aim to ensure transparency for our guests. We're sorry to hear about your concerns regarding the odor in the hotel and the elevator; we strive to maintain a pleasant environment and your input is valuable for our continuous improvement. Please know that your experience will be noted for further evaluation and consideration.
1.0分
其他
The worst smelling room i have ever slepp in
.. i am amazed Wyndham would put they name on it
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酒店回复: Hello Paul,Thank you for sharing your experience. We take guest feedback seriously and appreciate you bringing this to our attention. Each room should meet the standards of cleanliness and comfort expected from our brand, and we will pass on your comments for further evaluation. Your feedback helps us improve, and we hope to deliver a better experience in the future.
2.0分
家庭亲子
Lobby area clean. Much needed repairs to carpet, frame around window poor condition.
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酒店回复: Hello Sharon,Thank you for your feedback regarding the lobby area and the condition of the carpet and window frame. We appreciate your observations, as they help us understand our guests’ experiences better. Your comments will be shared with the management team to consider for future improvements to our facilities. We value your input and hope to see you again during your next visit.
3.0分
家庭亲子
The hotel was in the ideal location for us and we were able to book it last minute.
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酒店回复: Hello Rhonda,Thank you for sharing your feedback! We're thrilled to hear that our location was convenient for your plans. We appreciate your choice to stay with us and hope you had an enjoyable overall experience during your time here. We hope to welcome you back on your next visit!
2.0分
其他
Desk Clerk Charged $50 security deposit to credit card at check in that was never refunded/backed out after checkout.
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酒店回复: Hello Daniel,Thank you for sharing your feedback regarding the security deposit process. It's our standard procedure to charge a security deposit, which is typically released after checkout. Delays can occasionally occur due to the bank processing times. If you have not yet received your refund, we recommend contacting your card issuer for further assistance. Your comments are appreciated, and we value your insights as they help enhance our guest experience.
它不值得两颗星，它肮脏、过时且不安全
Booked this place through *******. I couldn't stay here for the seven days because my travel work schedule was changed. I tried to ask for a refund but they wouldn't give me one, even though I never checked in. They took my money for the whole 7days. No Refund
Everything was wonderful. Fast and easy check in. Nothing wrong with or missing from room. Front desk attendant was friendly and helpful.
The person at the front desk was very nice and helpful, and the room was nice and clean.
Having stayed in other Days Inns, this one is well below the others in looks and accommodations within the room. The bed was terrible. I woke up with back pain from sleeping. Recommend tearing down the DAays Inn and starting with a new building that is more in line with what is expected of a days Inn.
There was an unexpected $50 security deposit required to stay. The whole place had a funky smell, and the elevator reeked of ****.
The worst smelling room i have ever slepp in
.. i am amazed Wyndham would put they name on it
Lobby area clean. Much needed repairs to carpet, frame around window poor condition.
The hotel was in the ideal location for us and we were able to book it last minute.
Desk Clerk Charged $50 security deposit to credit card at check in that was never refunded/backed out after checkout.