酒店回复: Dear Guest,Thank you for sharing your perspective. We understand that value is a crucial part of the guest experience, and every traveler seeks accommodations that meet their expectations in quality and price. Your feedback highlights the importance of transparency and satisfaction in hospitality. We continuously strive to balance comfort, amenities, and pricing to provide a rewarding stay for all guests. Your insights contribute to our ongoing efforts to enhance the overall experience at our hotel.Sincerely, Hotel Manager.
2.0分
家庭亲子
原文
翻译提供方:Google
很脏,外面的走廊很滑,可能是空调流出来的水,摔倒很危险。
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酒店回复: Dear Teresa,Thank you for your feedback. We take safety very seriously and appreciate you bringing the slippery hallways to our attention. We’ll be addressing this issue promptly to ensure guest safety. Additionally, we will work with our team to improve cleanliness standards. Your input helps us make necessary improvements for a better experience.Sincerely, Hotel Manager
3.0分
其他
Room was decent condition, nothing special. TV remote would not turn on/off TV, had to do it manually.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback along with your rating. It is great to know your room was comfortable for your stay, and your note regarding the television remote is truly appreciated as it helps us improve the ease and convenience we aim to provide every guest. Our team is committed to refining the little details that contribute to a smooth and enjoyable visit from the moment you arrive. We look forward to welcoming you again. Please visit our hotel once again.Sincerely, Hotel Manager
3.0分
情侣出游
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Door Cardkeys would not unlock doors reliably, curtains were affixed to walls with.....wait for it.....band-aids and clear tape.....but other than that, it was a nice stay.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased to know that overall, you had a nice stay. Your comments about the door locks and curtain maintenance have been noted, as we are always striving to maintain a high level of comfort and quality for our guests. We appreciate your understanding and hope to welcome you back again soon.Sincerely, Hotel Manager
3.0分
情侣出游
Staff was courteous but room wasn’t cleaned and towels weren’t replaced after first day.
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酒店回复: Dear Guest,Thank you for sharing your feedback. It is helpful to know that you found our staff courteous during your stay. Your observations regarding room maintenance and towel service provide insight that helps our team focus on maintaining consistent comfort and attentiveness throughout every guest visit. Comments like yours guide us in enhancing overall service standards and creating a welcoming environment. We appreciate your perspective and look forward to welcoming you to our hotel once again.Sincerely, Hotel Manager
5.0分
情侣出游
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It was clean and quiet and in a nice location. The only complaint I have is that the bed was so uncomfortable. The springs were popping in the mattress and the mattress creaked whenever you moved and it was very hard and outdated. I would stay here again...LOL...but I would probably bring a mattress topper.
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酒店回复: Dear Guest,Thank you for your thoughtful comments about the cleanliness, tranquility, and convenient location of our hotel. It is important that each guest enjoys a restful night, and your insights regarding the mattress will be shared with our team as part of ongoing comfort evaluations. It is encouraging to know you would consider returning, and we look forward to the opportunity to provide an even more comfortable and welcoming experience on your next visit.Sincerely, Hotel Manager.
2.0分
其他
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we got there and the room were not connecting and the room smelled like smoke. We did not use two rooms we used one they moved us to a different room.. it was ok.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We understand the importance of room preferences and a fresh, welcoming atmosphere. Your feedback about the initial room situation and the scent concerns helps us evaluate our processes to better meet guest expectations. It is encouraging to hear your overall stay was satisfactory, and we look forward to providing an even more seamless and comfortable experience during your next visit.Sincerely, Hotel Manager.
1.0分
家庭亲子
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Did not use amenities as we were passing thr. Dirty. No batteries in smoke detector. They left cleaning supplies in the the room. Would not recommend this ace.room. Door was
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酒店回复: Dear Guest,Thank you for your candid observations regarding your experience. Maintaining a clean and well-prepared environment is essential to guest comfort and safety, including attention to details such as smoke detector batteries and room readiness. Feedback about these important factors helps highlight areas for focused attention and improvement. Ensuring that every guest feels confident in their accommodations is a priority, and your insights contribute to ongoing efforts to uphold the highest standards throughout the property.Sincerely, Hotel Manager.
非常好,我很满意,下次还会再来,谢谢。
物有所值。
他向我们收取平均每晚 200 多美元的费用,而房间和设施甚至不值每晚 50 美元,这简直是一场骗局和抢劫。
很脏,外面的走廊很滑,可能是空调流出来的水,摔倒很危险。
Room was decent condition, nothing special. TV remote would not turn on/off TV, had to do it manually.
Door Cardkeys would not unlock doors reliably, curtains were affixed to walls with.....wait for it.....band-aids and clear tape.....but other than that, it was a nice stay.
Staff was courteous but room wasn’t cleaned and towels weren’t replaced after first day.
It was clean and quiet and in a nice location. The only complaint I have is that the bed was so uncomfortable. The springs were popping in the mattress and the mattress creaked whenever you moved and it was very hard and outdated. I would stay here again...LOL...but I would probably bring a mattress topper.
we got there and the room were not connecting and the room smelled like smoke. We did not use two rooms we used one they moved us to a different room.. it was ok.
Did not use amenities as we were passing thr. Dirty. No batteries in smoke detector. They left cleaning supplies in the the room. Would not recommend this ace.room. Door was