What I liked about the property was the quick response of staff for our needs. What I did not like about the property was that I was not greeted with a warm welcome as I walked into the entrance on the day of check-in & the breakfast was horrible.
4.0分
其他
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Our one night stay
Overall the stay was ok, convenient to the City Marina for the Fourth of July celebration which is why we went down. I would love to be able to stay in hotels without the horrible smell of **** stinking up the corridors but it’s everywhere I go these days so not really a reflection on the hotel itself.
4.0分
其他
Room was comfortable but a little shabby and worn. The area was iffy. It was quiet and suited or needs.
1.0分
商务出差
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Horrible experience. Inside of hotel smelled of wet carpeting/fishy smell. Just awful. The odor lingered into my room. Cockroachs in the bathroom. Strange loud machinery from the hotel came on and vibrated the entireroom and bed until early morning . Extremely loud guests and out of control children running up and down the hallway at all hours. Only 3 hours of sleep. Very surprised at this lousy experience!
This facility and Raddison will never see another dollar from me. I should of just slept in my car. Folks, if you want to see the people that work at your local carnival, then this is the place for you!!
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酒店回复: Thank you for sharing your feedback with us. I want to sincerely apologize for the disappointing experience you had during your stay. What you described is far from the quality and comfort we strive to provide our guests, and I completely understand your frustration.We take reports of cleanliness and maintenance issues very seriously, including odors, pests, and noise disturbances. I can assure you these concerns are being addressed with the appropriate teams to ensure they are properly investigated and corrected.I’m especially sorry that you were unable to get the rest you needed due to the disturbances and environment. Your comfort is important to us, and I regret that we did not deliver the experience you expected or deserved.Though we fell short during your visit, we appreciate your feedback as it helps us identify where we need to improve. If you are open to further discussion, we would welcome the opportunity to speak with you directly.
5.0分
商务出差
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Great trip to Panama City fl country inn!
I have stayed here before I got checked in nice older lady Anita . House cleaning manager white female, spoke but nothings by me n response! Over all my trip was prosperous!
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酒店回复: Thank you for sharing your feedback. We're glad to hear your trip was a prosperous one and that Anita provided a warm welcome at check-in. We appreciate your comments regarding your interaction with our housekeeping team and will use your input as an opportunity to improve communication and guest experience. We hope to have the chance to welcome you back again soon.
2.0分
其他
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room was being fumigated when I walked into the room. I could not breathe in the room. went to the front desk to tell the receptionist. she stated that she will remove it and on other rooms is available. I had to open the window for over six hours before it was safe to breathe in this room, I also reported to the front desk about bugs in the room
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酒店回复: Thank you for taking the time to share your experience. I sincerely apologize for the condition of your room upon arrival and for the discomfort you experienced due to the fumigation. This is certainly not the experience we want for any of our guests.It’s concerning to hear that the room was not ready for occupancy and that it took hours before it was comfortable to remain in. I also apologize for the inconvenience regarding the presence of bugs and appreciate you bringing it to the attention of our front desk team.Please know your feedback has been shared with our housekeeping and maintenance departments for immediate review and correction. Guest comfort and safety are our top priorities, and we are taking this matter seriously.If there’s anything further we can do to make this right, please don’t hesitate to reach out. We truly appreciate your feedback and hope to have the opportunity to provide a better experience in the future.
3.0分
家庭亲子
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The property had roaches. I saw one in my room as soon as I got there. The front desk associate moved us to another room on the same floor. That room also had several roaches but they didn’t come out until the next day. I feel like for the price they should have the property sprayed more frequently,because I was terrified I was gone bring one back home in my bag.
3.0分
其他
Can’t complain for the price, staff was very friendly and pleasant.
1.0分
商务出差
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this property was dirty, noisy, staff was not friendly at all. There were roaches in the room. The bathroom had mold and stains everywhere. The WiFi was super slow
在我想去的地方之间。一切都很安静。附近有几家餐馆和许多商店。
What I liked about the property was the quick response of staff for our needs. What I did not like about the property was that I was not greeted with a warm welcome as I walked into the entrance on the day of check-in & the breakfast was horrible.
Our one night stay
Overall the stay was ok, convenient to the City Marina for the Fourth of July celebration which is why we went down. I would love to be able to stay in hotels without the horrible smell of **** stinking up the corridors but it’s everywhere I go these days so not really a reflection on the hotel itself.
Room was comfortable but a little shabby and worn. The area was iffy. It was quiet and suited or needs.
Horrible experience. Inside of hotel smelled of wet carpeting/fishy smell. Just awful. The odor lingered into my room. Cockroachs in the bathroom. Strange loud machinery from the hotel came on and vibrated the entireroom and bed until early morning . Extremely loud guests and out of control children running up and down the hallway at all hours. Only 3 hours of sleep. Very surprised at this lousy experience!
This facility and Raddison will never see another dollar from me. I should of just slept in my car. Folks, if you want to see the people that work at your local carnival, then this is the place for you!!
Great trip to Panama City fl country inn!
I have stayed here before I got checked in nice older lady Anita . House cleaning manager white female, spoke but nothings by me n response! Over all my trip was prosperous!
room was being fumigated when I walked into the room. I could not breathe in the room. went to the front desk to tell the receptionist. she stated that she will remove it and on other rooms is available. I had to open the window for over six hours before it was safe to breathe in this room, I also reported to the front desk about bugs in the room
The property had roaches. I saw one in my room as soon as I got there. The front desk associate moved us to another room on the same floor. That room also had several roaches but they didn’t come out until the next day. I feel like for the price they should have the property sprayed more frequently,because I was terrified I was gone bring one back home in my bag.
Can’t complain for the price, staff was very friendly and pleasant.
this property was dirty, noisy, staff was not friendly at all. There were roaches in the room. The bathroom had mold and stains everywhere. The WiFi was super slow