Nice hotel for a good price with a great free breakfast! The only complaint was that the bed was a little uncomfortable.
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酒店回复: Thank you for the 8 stars and we are replacing our mattresses which some may complain that they will be too hard. We do apologize for this
3.0分
其他
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Wonderful hotel, wonderful property very friendly and accommodating staff. Wonderful breakfast… But simply do not like smoke coming into the main building as an eating breakfast. And coming and going from the main lobby area there’s smoke terrible area for a smoking area directly in front of the entrance to the lobby.
酒店回复: We have answered your September 16 with the same response.
4.0分
其他
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Very friendly, accommodating staff… Wonderful breakfast bar wonderful room for the value… But do not like the smoking area being directly in front of the main entrance the number of times coming in and going from the building there were smokers directly in front of the entrance to the main lobby do not like smoke that is a terrible area for a smoking area…
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酒店回复: Thank you Anthony for your review and we agree with you. Working on trying to get it across the parking lot there is a designated on the side of the building that I think they need to do signs. Thank you for the great feedback.
5.0分
情侣出游
I've stayed here the last 4 weekends. The place is great. Right across the street from the big Cincinnati mall.
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酒店回复: Thank you so much for the 10 stars and great feedback and we are very happy you had a great stay all the stays you have had. Thank you for being a loyal guest.
4.0分
其他
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Budget Friendly
I was really pleased with the safe location, great price on a Sat night, roomy shower and the generous sized room. The breakfast was basic and didn’t excite me but the coffee was decent..I would suggest better quality bagels or pastries or maybe a breakfast sandwich as the hot food was not appetizing. The worst part of the stay was the bed, it was sunken in the middle which made sleeping uncomfortable. The price was right and it was clean so I might consider staying here in the future….
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酒店回复: Thank you for your feedback and we are waiting on our new furniture that was approved by BW and we too are looking forward to our next phase of renovations.
The biggest issue is that I needed a kitchen. But, these was not a single kitchen item in the cupboard! No plates, no silverware, no drink ware, no dish towels, no dish soap, no paper towels, no nothing! I am disabled, and stayed for 3 nights while my husband was away. Certainly didn’t meet my needs. I brought my own food, but had nothing to eat it with or on!
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酒店回复: Hi Mary, we keep all of that in a special room because they are sanitized due to the stem cell patients that come from the hospital and we want to make sure they are perfect. The front desk would have been happy to have brought you all of that. Plus a lot of our guest just like to take the breakfast plates and supplies which is fine too. You did not have to not eat and you could have asked them, We are deeply sorry.
5.0分
其他
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Excellent location to restaurants and wonderful shopping. It is a really nice area. Best place to stay in Cincinnati if you need to stay in this particular area. Lots of traffic on south bound 71 and 75 which makes it very time consuming to travel to destinations in downtown Cincinnati.
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酒店回复: Thank you so much Elaine for the 10 stars and wonderful review and we are so happy you have enjoyed your stay with us.
5.0分
其他
Staff was helpful and welcoming, room was very clean, well kept, nicely appointed furniture. Quiet room. Located close to restaurants and shopping centers.
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酒店回复: Thank you for the great review and the 10 stars and we are happy you had a great stay. We hope to see you again in the future.
5.0分
其他
Property was well maintained and the location is close to a major mall and restaurants.
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酒店回复: Thank you so much John for the 10 stars and great feedback and we are very happy you enjoyed your stay with us and hope to see you again in the future.
4.0分
其他
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Great service but rooms need help.
The staff was very accommodating and friendly. The furniture needs an update and the bathroom was very small. The bathroom was clean however it needs a complete overhaul. There was cracking around the wall and tub and the shower head had to be pointed toward the wall so water wouldn’t get on the floor. The hotel location was ideal and easy access to shopping, restaurants and highways.
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酒店回复: Thankyou Karen , we appreciate the feedback and we will be working on a full renovations real soon.
Nice hotel for a good price with a great free breakfast! The only complaint was that the bed was a little uncomfortable.
Wonderful hotel, wonderful property very friendly and accommodating staff. Wonderful breakfast… But simply do not like smoke coming into the main building as an eating breakfast. And coming and going from the main lobby area there’s smoke terrible area for a smoking area directly in front of the entrance to the lobby.
Very friendly, accommodating staff… Wonderful breakfast bar wonderful room for the value… But do not like the smoking area being directly in front of the main entrance the number of times coming in and going from the building there were smokers directly in front of the entrance to the main lobby do not like smoke that is a terrible area for a smoking area…
I've stayed here the last 4 weekends. The place is great. Right across the street from the big Cincinnati mall.
Budget Friendly
I was really pleased with the safe location, great price on a Sat night, roomy shower and the generous sized room. The breakfast was basic and didn’t excite me but the coffee was decent..I would suggest better quality bagels or pastries or maybe a breakfast sandwich as the hot food was not appetizing. The worst part of the stay was the bed, it was sunken in the middle which made sleeping uncomfortable. The price was right and it was clean so I might consider staying here in the future….
Definitely needs updating! Peeling wallpaper, furniture shabby.
The biggest issue is that I needed a kitchen. But, these was not a single kitchen item in the cupboard! No plates, no silverware, no drink ware, no dish towels, no dish soap, no paper towels, no nothing! I am disabled, and stayed for 3 nights while my husband was away. Certainly didn’t meet my needs. I brought my own food, but had nothing to eat it with or on!
Excellent location to restaurants and wonderful shopping. It is a really nice area. Best place to stay in Cincinnati if you need to stay in this particular area. Lots of traffic on south bound 71 and 75 which makes it very time consuming to travel to destinations in downtown Cincinnati.
Staff was helpful and welcoming, room was very clean, well kept, nicely appointed furniture. Quiet room. Located close to restaurants and shopping centers.
Property was well maintained and the location is close to a major mall and restaurants.
Great service but rooms need help.
The staff was very accommodating and friendly. The furniture needs an update and the bathroom was very small. The bathroom was clean however it needs a complete overhaul. There was cracking around the wall and tub and the shower head had to be pointed toward the wall so water wouldn’t get on the floor. The hotel location was ideal and easy access to shopping, restaurants and highways.