I did not stay, I canceled my reservation due to a family emergency surgery, and I was charged a days stay
2.0分
其他
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Complete lack of property maintenance. No money is being put back into the rooms. Needs an entire facelift. Prices have increased relative to market, but no money is being reinvested.
1.0分
家庭亲子
Hotel smelled on entering. Room smelled like smoke. Rugs, chairs stained, sheets and mattress stained. Second room just as bad. We left.
3.0分
家庭亲子
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Not good. Our room was filthy. Dust, dirt and stains everywhere including the sheets. Unfortunately we were in town for Notre Dame football and had no where else to go. For the amount of money they increase these rooms to on game days this was definitely not worth it.
2.0分
家庭亲子
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Unfortunately, our room wreaked of cigarette smoke. Gave me a headache. I was very tired so I did sleep. Shower faucet detached from wall and water damage above in shower roof.
5.0分
商务出差
My stay here is always nice. I feel comfortable with the staff and the breakfast is always fresh and good
4.0分
其他
The accessible room was roomy and had nice bathroom amenities. The staff was very kind and helpful!
我的房间里没有烟雾探测器,只有从天花板上垂下来的电线。我向粗鲁的经理报告了此事,他不允许客人在早上 10 点坐在早餐区的桌椅上。他坚持说那时必须清扫地板。许多客人每晚支付近 500 美元,想坐在一张桌子旁。这家酒店的公共大堂浴室很脏,当我说他违反了烟雾探测器的规定时,这位经理受到了很大的威胁。我已向执法部门报告了这家酒店涉嫌违反移民法和涉嫌**。这家酒店应该关闭,这位老板应该被驱逐出境。他没有酒店服务技能。
办理入住手续时,前台要求客人支付现金押金以支付杂费。(房间是使用信用卡在线预订的)他们不接受有效的信用卡 - 只接受现金
房间很脏,浴室没有打扫过 - 水龙头上有牙膏,镜子很脏。瓷砖地板上到处都是体毛。淋浴排水不畅。房间里的地毯很脏。地板上还有前一位客人留下的垃圾。
客房服务人员在 6 天内只来过两次。
房间/楼层之间没有隔音设施。楼上房间噪音太大,让人无法入睡。我强烈建议您另找其他地方住宿。
服务非常好,强烈推荐
I did not stay, I canceled my reservation due to a family emergency surgery, and I was charged a days stay
Complete lack of property maintenance. No money is being put back into the rooms. Needs an entire facelift. Prices have increased relative to market, but no money is being reinvested.
Hotel smelled on entering. Room smelled like smoke. Rugs, chairs stained, sheets and mattress stained. Second room just as bad. We left.
Not good. Our room was filthy. Dust, dirt and stains everywhere including the sheets. Unfortunately we were in town for Notre Dame football and had no where else to go. For the amount of money they increase these rooms to on game days this was definitely not worth it.
Unfortunately, our room wreaked of cigarette smoke. Gave me a headache. I was very tired so I did sleep. Shower faucet detached from wall and water damage above in shower roof.
My stay here is always nice. I feel comfortable with the staff and the breakfast is always fresh and good
The accessible room was roomy and had nice bathroom amenities. The staff was very kind and helpful!