I only live about 45 minutes away so this is always my go to spot to stay at when in Boise for concerts! Rooms are always clean and comfortable and I say that as a former housekeeping supervisor for a hotel chain. Always a good stay here, but my girl Serena at the front desk? GIVE HER A RAISE!!! She remembered my boyfriend and I from a stay back in September. Remembered that I like a fan in the room, and when my airhead self left my hydroflask at the front desk she happily brought it up to my room. Definitely will always recommend this hotel, and if Serena helps you it’ll be an even better stay! Thank you! :)
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酒店回复: Thank you so much for your awesome review! We always look forward to having regular guests stay with us. Serenah is a rockstar and we love hearing about all the good things our team does for our guests! Thank you again and we look forward to your next stay with us!
1.0分
其他
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Easily the worst place I’ve ever stayed in. I’ve been in nicer Motel 6es. The carpets in the hallways were stained and dirty and looked like they never get vacuumed. The furniture in the room was beyond scratched up—it was SO trashy looking. The walls were scuffed and had dried boogers on them. The wallpaper was cut/torn. There were two sinks—one of them had a leak that made water shoot out the back of the faucet and the other dripped so constantly that there is a brown hard water stain in it. The bath tub was super dirty and had a ton of gross floaty things in it. The walls were thin and I could hear everything in the hallway. The ONLY thing about this visit that was even remotely acceptable is that the bed was comfortable and the sheets/towels seemed clean. You honestly couldn’t pay me to stay there again. The pictures on the website look NOTHING like the room I stayed in.
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酒店回复: Hello, first let me say I am so very sorry that your recent stay fell so far short of the standard that we aim to provide. This is not the impression we want our guests to have of us. I have passed along your comments to both housekeeping and maintenance for immediate corrective action.
4.0分
商务出差
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The ladies (2, different shifts) at reception were great and the only staff encountered except a polite knock on my door by cleaning staff.
Room was quite clean, but "hot" water was not to be had for two showers at different times of the day.
Overall, a good stay.
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酒店回复: Thank you for your review, Ron! It was great talking with you at check out. We look forward to welcoming you back again in the future!
3.0分
其他
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The last 2 times I've stayed here there is no way to control the temperature in the room which is frustrating. The thermostat is gone, and if the fan is turned on it's loud so I had to open the window/slider door and leave them open all night to cool down the room.
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酒店回复: Thank you for your review. I will have engineering check out this room immediately. There should always be a way to turn the fan off to avoid the room getting too hot. We appreciate your feedback as it is vital in helping us to improve our guest's experience.
3.0分
其他
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The toilet wasn’t cleaned, stains on chair in corner, elevator loud, the thermostat was close to falling off the wall and constantly hissing. The shower was a default when water turned on. As a result, the room was so hot. Had to sleep w slider door open.
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酒店回复: Thank you for sharing your feedback with us. I am sorry that we missed the mark during your recent stay. I have shared the issues of the elevator noise, thermostat and housekeeping with our department heads for immediate corrective action. We appreciate you bringing this to our attention and hope to welcome you back for a great stay in the future.
1.0分
其他
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The room was super hot, the whole third floor was hot. When I inquired about it they told me they don't have A/C only heat. Nowhere on their website says they don't have AC
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酒店回复: Due to the HVAC system in our hotel running on water, during the colder seasons we have the hot eater turned on and similar during the hotter seasons we have the cold water on. We do apologize for the inconvenience this caused.
2.0分
其他
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Room was extremely hot and the only way to cool it was opening the window. Hallways were disgusting and looked like they havent been vacuumed in months. There was a used bar of soap from the previous guest still in the shower. At the restaurant i waited 50 minutes for a chicken quesadilla! I will say the manager was very helpful and made an effort to make amends.
Overall not pleased even remotely. I have stayed in a lot of red lions, and they have always been good to me but I will not be back to this one
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酒店回复: Thank you for sharing you experience with us, while this is far from the standard we aim to provide for our awesome guests. I am glad to hear that a manager was able to help in some way with the frustrations that come with waiting a while for food to be ready. We have implemented some training to ensure that this does not happen again. I have also brought the cleanliness concerns to our housekeeping for immediate corrective action. Thank you again for your feedback. Best Regards,Vanessa WilsonFront Office Manager
洒店挺不错，很干净，还提供早餐
我只住了一晚，但与该地区其他经济型酒店相比，这家是最干净的。入住期间我没有在酒店用餐或使用其他设施。
房间宽敞，早餐也很方便。前台乐于解答疑问并解决任何问题。
I only live about 45 minutes away so this is always my go to spot to stay at when in Boise for concerts! Rooms are always clean and comfortable and I say that as a former housekeeping supervisor for a hotel chain. Always a good stay here, but my girl Serena at the front desk? GIVE HER A RAISE!!! She remembered my boyfriend and I from a stay back in September. Remembered that I like a fan in the room, and when my airhead self left my hydroflask at the front desk she happily brought it up to my room. Definitely will always recommend this hotel, and if Serena helps you it’ll be an even better stay! Thank you! :)
Easily the worst place I’ve ever stayed in. I’ve been in nicer Motel 6es. The carpets in the hallways were stained and dirty and looked like they never get vacuumed. The furniture in the room was beyond scratched up—it was SO trashy looking. The walls were scuffed and had dried boogers on them. The wallpaper was cut/torn. There were two sinks—one of them had a leak that made water shoot out the back of the faucet and the other dripped so constantly that there is a brown hard water stain in it. The bath tub was super dirty and had a ton of gross floaty things in it. The walls were thin and I could hear everything in the hallway. The ONLY thing about this visit that was even remotely acceptable is that the bed was comfortable and the sheets/towels seemed clean. You honestly couldn’t pay me to stay there again. The pictures on the website look NOTHING like the room I stayed in.
The ladies (2, different shifts) at reception were great and the only staff encountered except a polite knock on my door by cleaning staff.
Room was quite clean, but "hot" water was not to be had for two showers at different times of the day.
Overall, a good stay.
The last 2 times I've stayed here there is no way to control the temperature in the room which is frustrating. The thermostat is gone, and if the fan is turned on it's loud so I had to open the window/slider door and leave them open all night to cool down the room.
The toilet wasn’t cleaned, stains on chair in corner, elevator loud, the thermostat was close to falling off the wall and constantly hissing. The shower was a default when water turned on. As a result, the room was so hot. Had to sleep w slider door open.
The room was super hot, the whole third floor was hot. When I inquired about it they told me they don't have A/C only heat. Nowhere on their website says they don't have AC
Room was extremely hot and the only way to cool it was opening the window. Hallways were disgusting and looked like they havent been vacuumed in months. There was a used bar of soap from the previous guest still in the shower. At the restaurant i waited 50 minutes for a chicken quesadilla! I will say the manager was very helpful and made an effort to make amends.
Overall not pleased even remotely. I have stayed in a lot of red lions, and they have always been good to me but I will not be back to this one