From the moment I walked into the cleanest room I'd ever seen I knew I'd made the right choice. I didn't know my two week stay would stretch to FIVE, but I was actually happy it did. Despite my picture window facing the parking lot I Never heard a car start, or a door close. Even though temps hit 101 one day I still didn't need the big A/ C unit. My kitchenette was completely outfitted and the fridge was full-sized. The ladies who manned the reception desk could not have been nicer, sharper and actually welcomed the chance to go the extra mile. Many thanks Melanie, Dottie, Irene and Crystal for a most excellent stay!!
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酒店回复: Dear F4334QOlisas, It’s wonderful to hear your stay truly felt like a home away from home at Extended Stay America. The quiet setting and thoughtful touches clearly made a difference, and it’s great that the front desk team went above and beyond to make you feel welcome. Your kind words mean a lot, and we’re glad your visit was so enjoyable. Looking forward to hosting you again whenever you return! Sincerely, Hotel Management
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Being town for business for an extended period of time, you want to be in a place that is clean and you can trust the staff. I have met multiple staff members and the front desk crew is great! My room was clean and smelled great!
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friendly staff & management, clean rooms always. clean laundry room, very helpful when asking questions out side very clean. even the people staying here are friendly.The hotel is very quiet(not roudy at all)
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It was just a nice place to stay very comfortable nice staff. You can cook in the rooms fridgerater parking not bad. close to down town, parks close by markets close Airport close. Manager is very nice 👌
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酒店回复: Dear chancereed68, Thank you for choosing Extended Stay America to visit our city and sharing your review. We love to read that you rested well in our comfortable accommodations and our amenities were perfect for your needs. Our team will be pleased to know they significantly made your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management
房间非常干净，相当新潮。电视遥控器有点难用，因为你必须用力按下按钮才能让电视响应，但一切正常，床很舒服，温度也恰到好处。工作人员总是很友好，我感觉他们真的很关心我。有时有点吵，但大多数酒店都会这样。停车位充足，大堂交通便利。总体来说，体验还不错！
真的很糟糕，当我要求客房服务时，他们非常不尊重我，他们没有向我解释，如果你错过了客房服务日，你需要等到下一个周期，我不会住那样的延长服务时间的酒店，也不会自找麻烦，我确保自己几乎不被人看到，但是当人们试图以任何方式不尊重我，特别是整个酒店的员工轮流不尊重我，这是不可接受的。这一切都是因为一个客房服务请求，今天早上有人在我之前又来了一个客房服务，因为这是我在那里的最后一天，我晚上工作，所以当时我正在睡觉，他们问我是否想延长服务时间，我说是的，因为我正在睡觉，不想醒来，他们在早上 9 点 20 分打电话，退房时间是 11 点，所以我说是的，他们问我是否可以为房间做些什么，一开始，我不想惹麻烦，所以我说不，但那个人坚持说，我说好的，让我们叫客房服务，然后她告诉我，我将排在第一个，这样我就不会等了。我一直等到下午 1:30，几乎没有睡觉，因为我不想再一次打扰我的睡眠，那个时候我去前台询问为什么没有提供客房服务，我被告知，但我明天就要离开，所以客房服务有什么意义呢？好吧，我告诉那个粗鲁的人，我既没有主动提供也没有要求，而是别人主动提供的，所以我一直没睡，结果却被粗鲁地告知我不配得到这个，我们来回争论，她说我的态度比女孩还糟糕，而她却骂我，而我没有粗鲁，当我使用更专业的语气和声音时，这是我一生中受到过的最糟糕的对待，包括公司在内的管理层都支持这种行为，所以他们感到很强大，因为经理告诉我，如果我不高兴，我可以选择去别处做生意，那是昨天的事，今天我可以打电话给任何我想打电话给的人，公司经理，这没关系，他们似乎知道他们的行为不会产生任何后果，所以他们不在乎客户服务 -5 星 11/08/23
我们预订了 10 月 6 日至 8 日在博伊西机场的 Extended Stay America 酒店住宿。我们到达酒店后办理了入住手续，把所有东西都拿到了房间，安顿下来后，孩子们想去游泳。我摘下戒指和耳环，把它们放在两张床之间的床头柜上。我们走下去寻找游泳池，然后发现没有游泳池，Priceline 给我们订错了酒店。我们去了我们本来应该预订的酒店，但酒店已经客满了，他们确实在马路对面的姐妹酒店给我们安排了一个房间。我们回到 Extended Stay America 酒店，退房并取了我们的东西，然后入住了另一家酒店。然后我意识到我的戒指和耳环不在我身边。我回到 Extended Stay America 酒店去取。他们让我上楼检查房间，结果它们不见了。经理向我保证，她的管家是最诚实的人，没有交回任何东西。我给了她我的名字和电话号码，然后我们就回家了。后来我给酒店打了电话，经理似乎很冷淡，质问我是否真的把珠宝放在那里了。她没有兴趣去寻找它们
到目前为止，从入住到现在，所有工作人员都很友好和乐于助人。房间很漂亮、干净、舒适，有我住宿所需的一切。到目前为止，我住宿期间没有遇到任何问题。
看起来还行，但在我入住前，我看到一个人在栅栏上撒尿。所以我离开了，住在城里一个更好的地方。外观看起来还行，但我不敢相信我的车和家人会看到这种东西。
所有员工都非常友好和乐于助人。特别要感谢 Katy Rossi，她竭尽全力确保我们拥有旅途中舒适所需的一切。房间干净整洁，完全满足了我们的要求。10/10
From the moment I walked into the cleanest room I'd ever seen I knew I'd made the right choice. I didn't know my two week stay would stretch to FIVE, but I was actually happy it did. Despite my picture window facing the parking lot I Never heard a car start, or a door close. Even though temps hit 101 one day I still didn't need the big A/ C unit. My kitchenette was completely outfitted and the fridge was full-sized. The ladies who manned the reception desk could not have been nicer, sharper and actually welcomed the chance to go the extra mile. Many thanks Melanie, Dottie, Irene and Crystal for a most excellent stay!!
Being town for business for an extended period of time, you want to be in a place that is clean and you can trust the staff. I have met multiple staff members and the front desk crew is great! My room was clean and smelled great!
friendly staff & management, clean rooms always. clean laundry room, very helpful when asking questions out side very clean. even the people staying here are friendly.The hotel is very quiet(not roudy at all)
It was just a nice place to stay very comfortable nice staff. You can cook in the rooms fridgerater parking not bad. close to down town, parks close by markets close Airport close. Manager is very nice 👌