酒店回复: Dear Nicole,Thank you for your thoughtful feedback. We are glad to hear the staff was friendly and helpful, and that you appreciated the location. However, we sincerely apologise for the condition of the facilities, noise, and cleanliness issues that affected your stay. Your comments about the dampness, loud air conditioning, and breakfast area are important and will be shared with management for immediate review. A renovation is indeed something we are actively considering to better serve our guests. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
朋友出游
原文
翻译提供方：Google
地理位置优越，靠近雅园，无与伦比！
这家汽车旅馆看起来有些老旧，而且严重潮湿（还有霉菌），尤其是浴室！一股霉味。
房间已经翻新，维护得也不错，但霉菌的存在显然还有待改进。
工作人员非常友好热情。丰盛美味的早餐为美好的一天开了个好头！
强烈推荐，非常适合休闲娱乐。
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酒店回复: Dear Ilka,Thank you for your feedback! We’re glad to hear you enjoyed the unbeatable location, friendly staff, and delicious breakfast. However, we apologise for the damp and mould issues you encountered. We will address this with our team to ensure improvements are made in the future. Your comments are valuable, and we appreciate you sharing your experience! We look forward to welcoming you back. Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
绝佳选择
对于想参观雅园的人来说，这里是最佳选择。酒店环境舒适，服务一流。
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酒店回复: Dear Rosana,Thank you for the kind words. We are glad you enjoyed the cosy atmosphere and excellent service. It is great to know our location worked well for your visit to Graceland. We hope to welcome you back again soon.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
工作人员非常友好且乐于助人，清洁工作也做得非常出色
4.0分
情侣出游
原文
翻译提供方：Google
比 2022 年的上次访问好多了
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酒店回复: Dear Guest,Thank you for sharing your feedback! We're thrilled to hear that your recent visit was much better than your previous one. We continually strive to improve and provide the best possible experience for our guests. We look forward to welcoming you back on your next stay!Sincerely, Hotel Manager
5.0分
其他
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Elvis Week honeymoon trip success
We most definitely enjoyed our Elvis Week honeymoon experience here! My first Elvis Week. My husband's 7th. He told me it was his best ever experience by far. A good bit of it is due in part to staying here in walking distance to so much!
2.0分
其他
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We had to change rooms 3 times! First room had dirty water in bathtub, the second room the bed was broken, finally the third room was ok! The breakfast was horrible! The pool was in bad shape needs repairs!
4.0分
家庭亲子
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Check in process was a major disaster. Had pre requested 1st floor due to mother with walker and knee replacement. Was issued a 2nd floor room. Then issued a room on basement level in back of hotel, isolated, dirty area. Creepy! My mom couldn't of even began to walk from back there. Finally after a 3rd try we got a 1st floor room. I realize everyone wants the 1st floor but think of your older, handicap customers first! Stick the young, healthy people on upper levels. Cater to your clientele accordingly.
Once straightened out, the stay was very pleasant & peaceful. Will definitely stay again but check in process needs to be retooled to achieve a smooth & stress free experience for customer. Staff was very pleasant. Very friendly atmosphere & you get to know alot of people staying there & make new friends & memories.
3.0分
其他
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Nice clean room spacious. No hairdyer despite being advertised - reception did however provide one when asked. Safe wasn’t working something about a lost key, couldn’t be fixed/reset/opened! Not good. There was a connecting door presumably to the next room which was not fully closed/fitted into the frame - therefore not lockable, merely jammed. I should have requested another room but was tired and only for one night. There was a random/semi naked woman in the pool who wasn’t a guest, police arrived as I checked in and removed her without any drama but the pool and access to rooms as motels are, insecure. Breakfast was fine. Nice coffee, tea, juice, make your own waffles, fun - yogurts, cereal. and bread(not sure I saw a toaster.
It is AMAZINGLY close to Graceland, quiet which I was surprised about given the proximity to the airport & road. There are a couple of restaurants nearby and the Graceland hotel which you can access and I’m told very good with free Elvis movies every night at 7pm. Wouldn’t venture further on foot, probably not hugely safe. So, in summary if you’re still reading, good value particularly if you’re on a budget. Not sure I’d recommend for a lone traveler. But under $15 to downtown and the airport in an uber and perfect for Graceland.
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酒店回复: Dear JACQUELINE,Thank you for sharing your detailed feedback. We appreciate your positive comments on the room cleanliness, breakfast, and proximity to Graceland. We sincerely apologise for the issues with the hairdryer, safe, and the connecting door not fully fitting. Your security concerns have been noted and will be addressed. We're glad you found the location convenient, and we hope to improve your experience should you choose to stay again.Sincerely, Hotel Manager
和图片上展示的完全不一样。虽然酒店正在翻修，但还是很不干净。早餐只有华夫饼、咖啡、橙汁和苹果汁。优点是离雅园很近。
我不推荐这家酒店。
工作人员非常乐于助人，也很友好。
然而，酒店的条件很糟糕。泳池区已经过时了，而且不太干净。房间还可以，但总体来说很吵。由于持续不断的噪音，我们被立即换到了另一个房间。房间里气味难闻，而且一切都很潮湿。空调噪音非常大；我们几乎没怎么睡。“早餐”破败不堪，到处都是蚂蚁。我个人觉得这很可惜，因为酒店位置很好——步行5分钟就能到雅园。翻修是绝对必要的。
地理位置优越，靠近雅园，无与伦比！
这家汽车旅馆看起来有些老旧，而且严重潮湿（还有霉菌），尤其是浴室！一股霉味。
房间已经翻新，维护得也不错，但霉菌的存在显然还有待改进。
工作人员非常友好热情。丰盛美味的早餐为美好的一天开了个好头！
强烈推荐，非常适合休闲娱乐。
绝佳选择
对于想参观雅园的人来说，这里是最佳选择。酒店环境舒适，服务一流。
工作人员非常友好且乐于助人，清洁工作也做得非常出色
比 2022 年的上次访问好多了
Elvis Week honeymoon trip success
We most definitely enjoyed our Elvis Week honeymoon experience here! My first Elvis Week. My husband's 7th. He told me it was his best ever experience by far. A good bit of it is due in part to staying here in walking distance to so much!
We had to change rooms 3 times! First room had dirty water in bathtub, the second room the bed was broken, finally the third room was ok! The breakfast was horrible! The pool was in bad shape needs repairs!
Check in process was a major disaster. Had pre requested 1st floor due to mother with walker and knee replacement. Was issued a 2nd floor room. Then issued a room on basement level in back of hotel, isolated, dirty area. Creepy! My mom couldn't of even began to walk from back there. Finally after a 3rd try we got a 1st floor room. I realize everyone wants the 1st floor but think of your older, handicap customers first! Stick the young, healthy people on upper levels. Cater to your clientele accordingly.
Once straightened out, the stay was very pleasant & peaceful. Will definitely stay again but check in process needs to be retooled to achieve a smooth & stress free experience for customer. Staff was very pleasant. Very friendly atmosphere & you get to know alot of people staying there & make new friends & memories.
Nice clean room spacious. No hairdyer despite being advertised - reception did however provide one when asked. Safe wasn’t working something about a lost key, couldn’t be fixed/reset/opened! Not good. There was a connecting door presumably to the next room which was not fully closed/fitted into the frame - therefore not lockable, merely jammed. I should have requested another room but was tired and only for one night. There was a random/semi naked woman in the pool who wasn’t a guest, police arrived as I checked in and removed her without any drama but the pool and access to rooms as motels are, insecure. Breakfast was fine. Nice coffee, tea, juice, make your own waffles, fun - yogurts, cereal. and bread(not sure I saw a toaster.
It is AMAZINGLY close to Graceland, quiet which I was surprised about given the proximity to the airport & road. There are a couple of restaurants nearby and the Graceland hotel which you can access and I’m told very good with free Elvis movies every night at 7pm. Wouldn’t venture further on foot, probably not hugely safe. So, in summary if you’re still reading, good value particularly if you’re on a budget. Not sure I’d recommend for a lone traveler. But under $15 to downtown and the airport in an uber and perfect for Graceland.