酒店回复: Dear Nicole,Thank you for your thoughtful feedback. We are glad to hear the staff was friendly and helpful, and that you appreciated the location. However, we sincerely apologise for the condition of the facilities, noise, and cleanliness issues that affected your stay. Your comments about the dampness, loud air conditioning, and breakfast area are important and will be shared with management for immediate review. A renovation is indeed something we are actively considering to better serve our guests. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
朋友出游
原文
翻译提供方:Google
地理位置优越,靠近雅园,无与伦比!
这家汽车旅馆看起来有些老旧,而且严重潮湿(还有霉菌),尤其是浴室!一股霉味。
房间已经翻新,维护得也不错,但霉菌的存在显然还有待改进。
工作人员非常友好热情。丰盛美味的早餐为美好的一天开了个好头!
强烈推荐,非常适合休闲娱乐。
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酒店回复: Dear Ilka,Thank you for your feedback! We’re glad to hear you enjoyed the unbeatable location, friendly staff, and delicious breakfast. However, we apologise for the damp and mould issues you encountered. We will address this with our team to ensure improvements are made in the future. Your comments are valuable, and we appreciate you sharing your experience! We look forward to welcoming you back. Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
很好。离雅园不远。
房间干净。工作人员非常友好周到。
酒店回复: Thank you so much
4.0分
其他
原文
翻译提供方:Google
绝佳选择
对于想参观雅园的人来说,这里是最佳选择。酒店环境舒适,服务一流。
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酒店回复: Dear Rosana,Thank you for the kind words. We are glad you enjoyed the cosy atmosphere and excellent service. It is great to know our location worked well for your visit to Graceland. We hope to welcome you back again soon.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
工作人员非常友好且乐于助人,清洁工作也做得非常出色
4.0分
情侣出游
原文
翻译提供方:Google
比 2022 年的上次访问好多了
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酒店回复: Dear Guest,Thank you for sharing your feedback! We're thrilled to hear that your recent visit was much better than your previous one. We continually strive to improve and provide the best possible experience for our guests. We look forward to welcoming you back on your next stay!Sincerely, Hotel Manager
5.0分
其他
Spotless room. Easy check in. Comfortable beds. 10 out of 10 and walked right over to Graceland
2.0分
家庭亲子
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Plugs hanging out wall. No phone to call front desk. Couldn't understand staff. Water faucet come off in your hand. Breakfast was nothing was told. Door to connecting room was missing frame to keep it from coming open. We even have pictures to prove it. Plus went you plug something in everything went out. Air conditioner was not clean.
4.0分
其他
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The gentleman at the front desk could’ve been nicer when they say continental breakfast don’t expect to eat really anything. They were out of everything but frozen biscuits and toast.
和图片上展示的完全不一样。虽然酒店正在翻修,但还是很不干净。早餐只有华夫饼、咖啡、橙汁和苹果汁。优点是离雅园很近。
我不推荐这家酒店。
工作人员非常乐于助人,也很友好。
然而,酒店的条件很糟糕。泳池区已经过时了,而且不太干净。房间还可以,但总体来说很吵。由于持续不断的噪音,我们被立即换到了另一个房间。房间里气味难闻,而且一切都很潮湿。空调噪音非常大;我们几乎没怎么睡。“早餐”破败不堪,到处都是蚂蚁。我个人觉得这很可惜,因为酒店位置很好——步行5分钟就能到雅园。翻修是绝对必要的。
地理位置优越,靠近雅园,无与伦比!
这家汽车旅馆看起来有些老旧,而且严重潮湿(还有霉菌),尤其是浴室!一股霉味。
房间已经翻新,维护得也不错,但霉菌的存在显然还有待改进。
工作人员非常友好热情。丰盛美味的早餐为美好的一天开了个好头!
强烈推荐,非常适合休闲娱乐。
很好。离雅园不远。
房间干净。工作人员非常友好周到。
绝佳选择
对于想参观雅园的人来说,这里是最佳选择。酒店环境舒适,服务一流。
工作人员非常友好且乐于助人,清洁工作也做得非常出色
比 2022 年的上次访问好多了
Spotless room. Easy check in. Comfortable beds. 10 out of 10 and walked right over to Graceland
Plugs hanging out wall. No phone to call front desk. Couldn't understand staff. Water faucet come off in your hand. Breakfast was nothing was told. Door to connecting room was missing frame to keep it from coming open. We even have pictures to prove it. Plus went you plug something in everything went out. Air conditioner was not clean.
The gentleman at the front desk could’ve been nicer when they say continental breakfast don’t expect to eat really anything. They were out of everything but frozen biscuits and toast.