酒店回复: Dear Monia, Thank you for choosing to stay with us during your recent visit to our area. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. We have shared your feedback with our housekeeping team, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Sincerely,Hotel Management
1.0分
家庭亲子
原文
翻译提供方:Google
糟糕的经历
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酒店回复: Dear Anthony, Thank you for sharing your feedback. We regret that your visit did not reflect the standards we aim to maintain. Your comments will be shared with the team as part of our ongoing efforts to ensure a more comfortable and welcoming environment for all guests.Sincerely,Hotel Management
2.0分
其他
原文
翻译提供方:Google
小空间
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酒店回复: Dear SRIDHAR, Thank you for taking a moment to share your impression of your visit. We are glad to know that the space met your needs and provided a comfortable environment. Creating a welcoming setting where guests feel at ease is always our priority, and it is encouraging to hear when that is reflected in a stay. Your feedback is truly appreciated, and we look forward to the chance to serve you again and make your next experience even more enjoyable.Sincerely,Hotel Management
2.0分
其他
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The room was very dirty and had stains on the walls. The floors were black and had black stuff around the floor joints. Not to mention the room smelled like mold really bad.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We are sincerely sorry to learn that your room did not meet expectations during your visit. Cleanliness and comfort are top priorities, and your comments have been shared with our housekeeping and maintenance teams for improvements. We value your input, as it helps us enhance the guest experience. We hope you will consider giving us another chance to provide you with a more pleasant and refreshed room in the future.SincerelyHotel Management
4.0分
其他
The place was in mild disrepair but it was okay... Essentially you get what you pay for. Nothing great nothing terrible.
3.0分
其他
Sticky floor in room. Tub needs replacing, Food was very sad. Coffee, granola bar, muffin and not much else.
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酒店回复: Dear Guest, Thank you for sharing your thoughts regarding your recent stay. We are glad you took the time to provide your perspective, as feedback like yours helps us refine our guest experience. We understand how important comfort and convenience are, especially when it comes to in-room amenities and breakfast variety. Your comments will be shared with the relevant teams for improvements. We truly appreciate your input and hope to have another opportunity to serve you with an improved visit.Sincerely,Hotel Management
1.0分
家庭亲子
Coping was coming off the walls. Chairs were stained. Room smelled. Safety equipment seemed out of service
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酒店回复: Dear Robert,We are genuinely sorry to hear that your experience did not meet expectations and that the condition of the room and its furnishings caused disappointment. Your observations regarding maintenance and safety have been shared with our team for immediate attention, as we take such matters seriously. We truly value your feedback; it helps us identify areas for improvement and enhance the comfort of our guests. We hope you will consider giving us another chance to provide a more pleasant and seamless stay in the future.Sincerely,Hotel Management
1.0分
其他
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Disgusting
This place was a nightmare from the moment I walked in. The hallways reeked of cigarettes, and there were cigarette butts all over the ground like no one even bothers to clean. The shower had hair in it—clearly not cleaned after the last guest—and to top it off, there were exposed wires right next to the air conditioner! Completely unsafe and filthy. I don’t know how this place is even allowed to stay open. Do yourself a favor and stay far away!
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酒店回复: Thank you for taking the time to let us know how your stay was. I will address your concerns with my team and do everything I can to make things better for our guests.
这价格真是无与伦比!
整个酒店不管房间还是外面一股难闻的味,而且说是早餐就只有咖啡之类的茶水,和几个面包。
浴室里满是毛发,令人恶心。沙发床床垫真的很乱。没有床单。确实很平庸。
糟糕的经历
小空间
The room was very dirty and had stains on the walls. The floors were black and had black stuff around the floor joints. Not to mention the room smelled like mold really bad.
The place was in mild disrepair but it was okay... Essentially you get what you pay for. Nothing great nothing terrible.
Sticky floor in room. Tub needs replacing, Food was very sad. Coffee, granola bar, muffin and not much else.
Coping was coming off the walls. Chairs were stained. Room smelled. Safety equipment seemed out of service
Disgusting
This place was a nightmare from the moment I walked in. The hallways reeked of cigarettes, and there were cigarette butts all over the ground like no one even bothers to clean. The shower had hair in it—clearly not cleaned after the last guest—and to top it off, there were exposed wires right next to the air conditioner! Completely unsafe and filthy. I don’t know how this place is even allowed to stay open. Do yourself a favor and stay far away!