酒店回复: Dear Monia, Thank you for choosing to stay with us during your recent visit to our area. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. We have shared your feedback with our housekeeping team, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Sincerely,Hotel Management
1.0分
家庭亲子
原文
翻译提供方：Google
糟糕的经历
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酒店回复: Dear Anthony, Thank you for sharing your feedback. We regret that your visit did not reflect the standards we aim to maintain. Your comments will be shared with the team as part of our ongoing efforts to ensure a more comfortable and welcoming environment for all guests.Sincerely,Hotel Management
2.0分
其他
原文
翻译提供方：Google
小空间
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酒店回复: Dear SRIDHAR, Thank you for taking a moment to share your impression of your visit. We are glad to know that the space met your needs and provided a comfortable environment. Creating a welcoming setting where guests feel at ease is always our priority, and it is encouraging to hear when that is reflected in a stay. Your feedback is truly appreciated, and we look forward to the chance to serve you again and make your next experience even more enjoyable.Sincerely,Hotel Management
1.0分
家庭亲子
Coping was coming off the walls. Chairs were stained. Room smelled. Safety equipment seemed out of service
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酒店回复: Dear Robert,We are genuinely sorry to hear that your experience did not meet expectations and that the condition of the room and its furnishings caused disappointment. Your observations regarding maintenance and safety have been shared with our team for immediate attention, as we take such matters seriously. We truly value your feedback; it helps us identify areas for improvement and enhance the comfort of our guests. We hope you will consider giving us another chance to provide a more pleasant and seamless stay in the future.Sincerely,Hotel Management
1.0分
其他
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Disgusting
This place was a nightmare from the moment I walked in. The hallways reeked of cigarettes, and there were cigarette butts all over the ground like no one even bothers to clean. The shower had hair in it—clearly not cleaned after the last guest—and to top it off, there were exposed wires right next to the air conditioner! Completely unsafe and filthy. I don’t know how this place is even allowed to stay open. Do yourself a favor and stay far away!
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酒店回复: Thank you for taking the time to let us know how your stay was. I will address your concerns with my team and do everything I can to make things better for our guests.
5.0分
家庭亲子
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It was clean. It was nice for a cheaper room. The bed wasn’t very comfy. I did hear dogs barking in the other room. Also, there is a smell in the hallway and then also you had the smell of different foods and things.
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酒店回复: Dear Heather, Thank you for sharing your experience. We are glad you found your stay pleasant and appreciated the value offered. We understand how important a comfortable bed and a fresh atmosphere are for a restful visit, and your feedback will help us make meaningful improvements. It is valuable to hear your perspective, as it guides our efforts to enhance future stays. We truly hope to have the chance to welcome you again so we can provide an even more enjoyable and comfortable experience that meets your expectations.Sincerely,Hotel Management
1.0分
其他
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The room smelled of mildew and stains was on the sheets. As we were leaving we seen a roach in the hallway. We did not stay here as we checked out 10 mins after Check in with a refund
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酒店回复: I want to apologize for the inconvenience you experienced when checking in to our hotel. We take your comments and try to improve from them. I hope that if you are in the area again you will allow us to show you that this is not the norm.
2.0分
其他
Exactly as expected… not kept up well, kind of gross, lots of stuff broken, smelly, but cheap.
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酒店回复: Dear Justin, Thank you for providing your feedback. We sincerely apologize that your stay did not meet your expectations and for the discomfort caused by the room condition and maintenance concerns. Your comments regarding cleanliness and overall environment have been shared with our management and housekeeping teams to ensure immediate attention and improvement. We regret that your visit was less than satisfactory and appreciate your honesty, as it helps us identify areas for enhancement. We hope to have the opportunity to provide a more comfortable and enjoyable experience in the future, reflecting the standards our guests deserve.Sincerely,Hotel Management
这价格真是无与伦比！
整个酒店不管房间还是外面一股难闻的味，而且说是早餐就只有咖啡之类的茶水，和几个面包。
浴室里满是毛发，令人恶心。沙发床床垫真的很乱。没有床单。确实很平庸。
糟糕的经历
小空间
Coping was coming off the walls. Chairs were stained. Room smelled. Safety equipment seemed out of service
Disgusting
This place was a nightmare from the moment I walked in. The hallways reeked of cigarettes, and there were cigarette butts all over the ground like no one even bothers to clean. The shower had hair in it—clearly not cleaned after the last guest—and to top it off, there were exposed wires right next to the air conditioner! Completely unsafe and filthy. I don’t know how this place is even allowed to stay open. Do yourself a favor and stay far away!
It was clean. It was nice for a cheaper room. The bed wasn’t very comfy. I did hear dogs barking in the other room. Also, there is a smell in the hallway and then also you had the smell of different foods and things.
The room smelled of mildew and stains was on the sheets. As we were leaving we seen a roach in the hallway. We did not stay here as we checked out 10 mins after Check in with a refund
Exactly as expected… not kept up well, kind of gross, lots of stuff broken, smelly, but cheap.