It was cold. I had to ask for an extra blanket. Should have an extra blanket in room during the winter
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酒店回复: Thank you for sharing your feedback and for choosing to stay with us.
1.0分
其他
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We never made it to our check in. We had a personal situation that prevented us from going. We messaged the hotel and never received any communication from them. thm
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酒店回复: Hi, I looked into your reservation, and it appears it was canceled through the third-party booking platform. There will be no charges.
5.0分
商务出差
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Excellent friendly staff that gave we great recommendations for local food. Breakfast was a surprise, as the variety and quality of food was superb. Comfort Inn has a new soon to be repeat customer
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酒店回复: We appreciate your excellent review and are delighted to hear that our staff contributed to a positive experience. Thank you for the 10/10 rating, and we hope to welcome you back again soon.
4.0分
家庭亲子
Really great staff. Everyone was very helpful and friendly. Nice to have snacks such as cookies or popcorn as treats as well.
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酒店回复: Thank you for the review, happy to hear you enjoyed the afternoon treats. We do hope you stay with us again
3.0分
其他
the biggest issue was the AC was loud and rattling. Filters had not been cleaned in a long time. coffee was good though.
酒店回复: Thank you for the review and for staying with us
5.0分
其他
The staff was so kind & welcoming. Although we only stayed 1 night, we would definitely stay there again!
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酒店回复: Dear Judith,Thank you for your kind words! We’re delighted to hear that our team made you feel welcome and that you enjoyed your stay, even if it was just for one night. Your appreciation means a lot to us, and we’re thrilled to know you’d choose to stay with us again.We look forward to welcoming you back for another great experience soon!Regards,Comfort Inn & Suites Durango Management
3.0分
家庭亲子
Room was great! However the cleaning was not that great. Mirrors has resido from left over cleaner.
酒店回复: Thank you for staying with us
4.0分
家庭亲子
The stay was pretty great. Coffee was pretty terrible. Clean comfortable beds.
酒店回复: Thank you for staying with us
5.0分
其他
Room was spotless, I loved the amenities and the customer service was great
酒店回复: Thank you for the review and for giving us a 10
这是我们此行住过的最好的酒店！价格非常划算；员工友善；房间干净；热水淋浴充足；早餐可口，我们还享用了免费的晚间爆米花小吃！5/5
It was cold. I had to ask for an extra blanket. Should have an extra blanket in room during the winter
We never made it to our check in. We had a personal situation that prevented us from going. We messaged the hotel and never received any communication from them. thm
Excellent friendly staff that gave we great recommendations for local food. Breakfast was a surprise, as the variety and quality of food was superb. Comfort Inn has a new soon to be repeat customer
Really great staff. Everyone was very helpful and friendly. Nice to have snacks such as cookies or popcorn as treats as well.
the biggest issue was the AC was loud and rattling. Filters had not been cleaned in a long time. coffee was good though.
The staff was so kind & welcoming. Although we only stayed 1 night, we would definitely stay there again!
Room was great! However the cleaning was not that great. Mirrors has resido from left over cleaner.
The stay was pretty great. Coffee was pretty terrible. Clean comfortable beds.
Room was spotless, I loved the amenities and the customer service was great