酒店回复: When booking, it is important to know your cancellation policy. Your reservation was a non-refundable reservation. There is a large discount given because it is non-refundable. That is the risk you take when booking to get that discount.
1.0分
家庭亲子
原文
翻译提供方：Google
收费过高，电视无法使用，淋浴喷头坏了，所以也无法淋浴。
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酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. The $200 incidental charge is noted in all of our bookings for pre-paid reservations. We are very sorry about the issues in the room, and you were compensated for those issue by a refund if the room charges.
2.0分
其他
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The shade in the room was broken and wouldn’t role down, toilet leaked water. Went doorstairs for breakfast at 8am and one of the tables had 4 empty beer cans sitting on the table from the night before. This is the first negative review I have ever written. Very disappointing.
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酒店回复: Thank you for telling us about your stay. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your comments have been shared with the staff and used as a learning experience to improve our guest experience.
3.0分
情侣出游
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Overall, the hotel was nicely appointed and in a pretty ideal location downtown walkable to many restaurants, shops, and bars. Affordable, clean, spacious rooms, nicely kept up lobby area, friendly staff, but our big gripe is the music loudly playing into the wee hours of the morning, stopping for a few hours, and then picking up again at the crack of dawn, making sleep all but impossible. We could never figure out where it was coming from, but suspect it was in the hotel somewhere and that they are aware of it given that there were signs in the room that read “city keeping you awake at night?” and the fact that they offered complimentary ear plugs and a white noise machine. Probably wouldn’t choose again due to the noise factor.
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酒店回复: Thank you for telling us about your stay. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your comments have been shared with the staff and used as a learning experience to improve our guest experience.
5.0分
情侣出游
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Amazing modern room with great details! Great staff with excellent service, 10/10 must try again! Felt like HOME! shoutout to the aloft milwaukee downtown entire team!
酒店回复: Thank you!
1.0分
家庭亲子
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It was so noisy that we left after the first night and moved to a different hotel. We were unable to get a refund but still purchased a different hotel because we didn't sleep at all. And on top of no sleep we had to pay $45 a day for parking. If you want to sleep do not stay here.
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酒店回复: The outside noise is a real challenge for us in this area. We are currently working on a couple of options to implement during our upcoming renovation that will help mitigate some of the noise.
5.0分
其他
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Location
This hotel is very convenient to restaurant's, bars and entertainment all within walking distance. I did feel the cost of parking was excessive and wish the shower had a shelf. Its difficult when showing having no where to place your essentials
酒店回复: Thank you!
3.0分
家庭亲子
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Hotel is so so. Valet didn't greet us. Hotel hallways are way to dark. The rooms were scuffed up and the bathroom is really odd. I wouldn't want to stay here again.
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酒店回复: Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
体验不错，房间很干净。淋浴头/手持花洒有点问题（漏水，有些出水孔堵塞了，而且这是淋浴间唯一的出水源）。
我们跨年夜住在这里，然后去费瑟夫球场看了雄鹿队的比赛。酒店位置绝佳，我们甚至还看到了隔壁的烟花。设施都很新很现代化，我们住得很开心！
提前两周通知不予退款
酒店不接受提前两周更改行程的退款。服务太差，强烈建议您选择其他酒店。
收费过高，电视无法使用，淋浴喷头坏了，所以也无法淋浴。
The shade in the room was broken and wouldn’t role down, toilet leaked water. Went doorstairs for breakfast at 8am and one of the tables had 4 empty beer cans sitting on the table from the night before. This is the first negative review I have ever written. Very disappointing.
Overall, the hotel was nicely appointed and in a pretty ideal location downtown walkable to many restaurants, shops, and bars. Affordable, clean, spacious rooms, nicely kept up lobby area, friendly staff, but our big gripe is the music loudly playing into the wee hours of the morning, stopping for a few hours, and then picking up again at the crack of dawn, making sleep all but impossible. We could never figure out where it was coming from, but suspect it was in the hotel somewhere and that they are aware of it given that there were signs in the room that read “city keeping you awake at night?” and the fact that they offered complimentary ear plugs and a white noise machine. Probably wouldn’t choose again due to the noise factor.
Amazing modern room with great details! Great staff with excellent service, 10/10 must try again! Felt like HOME! shoutout to the aloft milwaukee downtown entire team!
It was so noisy that we left after the first night and moved to a different hotel. We were unable to get a refund but still purchased a different hotel because we didn't sleep at all. And on top of no sleep we had to pay $45 a day for parking. If you want to sleep do not stay here.
Location
This hotel is very convenient to restaurant's, bars and entertainment all within walking distance. I did feel the cost of parking was excessive and wish the shower had a shelf. Its difficult when showing having no where to place your essentials
Hotel is so so. Valet didn't greet us. Hotel hallways are way to dark. The rooms were scuffed up and the bathroom is really odd. I wouldn't want to stay here again.