酒店回复: Hello Donovan, Thank you for your feedback. We appreciate you taking the time to share your experience and value your insights as they help us improve. We hope you consider giving us another opportunity to serve you in the future, as we strive to make each visit memorable and enjoyable. Your feedback is important to us, and we will ensure it is shared with the team.
3.0分
其他
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Staff wasn’t very friendly other than the maintenance guy. No breakfast. No coffee. No housekeeping. Have to pay extra for towels. We had to use our same towels for four days.
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酒店回复: Hello Lakin,Thank you for sharing your feedback. We appreciate your observations regarding staff interactions, breakfast offerings, and housekeeping services. Our goal is to provide a pleasant experience, and your comments will be shared with the appropriate departments for review. We value your input as it helps us understand our guests' needs better. Thank you for choosing to stay with us, and we hope you consider us for future visits.
3.0分
其他
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There was a leak from the toilet that kept the floor constantly wet. I did not report it since we spent so little time there. There were coffee cups, but no coffee pot. We were puzzled. Check-in & out was efficient. No smiles from any staff tho... Plenty of pillows was nice and clean, white bedding.
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酒店回复: Hello Karen,Thank you for sharing your feedback. We're glad to hear that you experienced efficient check-in and appreciated the cleanliness of your accommodations. Your comments regarding the toilet leak and coffee setup are duly noted, and we encourage guests to report any issues during their stay for immediate attention. We value your input regarding staff interactions and will communicate this to our team to enhance our service. We hope to welcome you back in the future for an improved experience.
5.0分
商务出差
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The location was great. There was some sort of carnival at the mall and plenty of places to shop and visit in the area. The only down fall our the noises that prevent you from sleeping, trains and people walking pass your door.
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酒店回复: Hello Michael,Thank you for your feedback on your recent stay. We're delighted to hear you enjoyed the great location and nearby attractions. We appreciate your comments regarding the noise levels, as guest comfort is important to us. We hope to welcome you back in the future for an even better experience where you can fully enjoy all the amenities our hotel and its surroundings have to offer.
5.0分
商务出差
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The room was great and clean. The only problem was a closet shelf was found pulled from the wall and i reported it immediately. The staff was friendly and helpful recording the issue
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酒店回复: Hello David,Thank you for your feedback! We're glad to hear you enjoyed the cleanliness of your room and found our staff to be friendly and helpful. We appreciate you bringing the issue with the closet shelf to our attention, and we take all reports seriously to enhance our guest experience. We hope to welcome you back in the future for an even better stay.
3.0分
情侣出游
No weekend room service that’s the problem so u don’t get clean towels are anything
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酒店回复: Hello Necha,Thank you for your feedback regarding the weekend room service. We understand that having access to additional amenities can enhance your stay, and we appreciate your insight. Your comments have been noted and will be shared with our management team for consideration in future planning. We hope to have the opportunity to welcome you back to our hotel in the future for an improved experience.
3.0分
家庭亲子
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The room smelled really damp when we turned on the air conditioning. We got a horrible allergy from all the dust. The apartment was super dirty and the person we checked in with was super rude.
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酒店回复: Hello Edwin,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and guest experience seriously, and I assure you that your comments will be shared with the appropriate teams for review. It's disappointing to hear about the issues you encountered, and we appreciate you bringing them to our attention. Please know that we strive to continually improve and provide a better experience for our guests in the future.
非常满意价格也底
我很喜欢这家汽车旅馆，出门走几步就能到各种餐馆和商店。长途驾驶后，能下车舒展一下腿脚，吃个饭，而不用再开车，感觉真不错。房间干净舒适。下次肯定还会再来！
第2次入住这个酒店，其实除了价格还不错，其他没有什么优点，房间有一点若隐若现的难闻的气味，睡到半夜才闻到，没有地毯竟然都有这种味道，真的是厉害，也可以想象他们的管理是个啥水平？？？？
好的
Staff wasn’t very friendly other than the maintenance guy. No breakfast. No coffee. No housekeeping. Have to pay extra for towels. We had to use our same towels for four days.
There was a leak from the toilet that kept the floor constantly wet. I did not report it since we spent so little time there. There were coffee cups, but no coffee pot. We were puzzled. Check-in & out was efficient. No smiles from any staff tho... Plenty of pillows was nice and clean, white bedding.
The location was great. There was some sort of carnival at the mall and plenty of places to shop and visit in the area. The only down fall our the noises that prevent you from sleeping, trains and people walking pass your door.
The room was great and clean. The only problem was a closet shelf was found pulled from the wall and i reported it immediately. The staff was friendly and helpful recording the issue
No weekend room service that’s the problem so u don’t get clean towels are anything
The room smelled really damp when we turned on the air conditioning. We got a horrible allergy from all the dust. The apartment was super dirty and the person we checked in with was super rude.