Hotel overall was very nice. The staff were very nice and helpful. The rooms were clean and well-maintained. The mattresses were not as comfortable as comparable hotels. I would have liked more variety at breakfast but overall a good hotel.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found our staff helpful and enjoyed clean, well-maintained rooms. We also appreciate your comments regarding the mattresses and breakfast variety, which will help us continue to improve the guest experience. We hope to welcome you back for an even better stay in the future!
4.0分
其他
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All was okay, but there was no room service. Stayed 4 nights and not even a single day they came to clean the room. Not a good service at all. Please look into it.
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酒店回复: Thank you for your feedback. We apologize that your room was not serviced during your stay, as we aim to provide consistent housekeeping for all guests. Your comments have been shared with our team so we can address this issue and improve our service. We hope to have the opportunity to provide a much better experience on your next visit.
1.0分
家庭亲子
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I requested a room away from the elevator, so they put us right next to it. There were people partying in the parking lot late into the night. There were sirens all throughout the night, so needless to say the noise from the elevator & thin walls was the least of our worries
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the noise disturbances and that your room request was not honored. We understand how disruptive this must have been and will review our procedures to better accommodate guest preferences and ensure a more comfortable stay. We hope to have the opportunity to provide a much improved experience in the future.
5.0分
商务出差
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I have literally never felt so good about staying in a hotel before. I was hesitant to book after my previous hotel experience. But man. I was blasted by the most wonderful smell in my hotel room, the amenities were nice, the staff was wonderful and understanding... The food is absolutely incredible. It's been only one of the few hotels I've seen where the juice machines at breakfast work. The biscuits and gravy, muffins, bagels were all good. There was generous cereal and oatmeal selection.. and MAAAN what I would GIVE to have those pancakes again. If you love yourself you will book a night here.
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酒店回复: Thank you for your amazing feedback! We’re thrilled to hear that you had such a positive experience with our staff, amenities, and breakfast offerings. Your kind words about the room, food, and overall stay mean a lot to us. We can’t wait to welcome you back for another memorable visit — and we’ll be sure to have those pancakes ready for you!
5.0分
情侣出游
Clean room, delicious cookie upon arrival, and a yummy breakfast, very pretty hotel. I did love the big bathroom with instant hot water,
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酒店回复: Thank you for your feedback! We’re glad you had a positive stay and look forward to welcoming you back soon.
4.0分
其他
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The staff was courteous and tried to accommodate us as best they could. Please keep the shower soap dispensers on the housekeeping checklist because it took most of our stay to get them refilled.
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酒店回复: Thank you for your feedback. We’re glad to hear our staff was courteous and did their best to accommodate you. We also appreciate your note regarding the shower soap dispensers and will ensure this is addressed on our housekeeping checklist. We hope to welcome you back for an even better stay in the future!
5.0分
家庭亲子
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Bathroom shower head needs an extension arm, you have to hug the wall to get water on you or rinse hair products out. The room seemed clean. The bed was comfortable and room was quiet. Didn’t notice a lot of noise outside room, which was very nice. The hallway vent was rusted, dirty and disgusting. The lobby area deodorizer smelled very nice.
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酒店回复: Thank you for your detailed feedback. We’re glad to hear that you found your room clean, the bed comfortable, and the stay quiet. We also appreciate your comments regarding the shower head and hallway vent, which will help us prioritize improvements. It’s great to hear you enjoyed the lobby area as well. We hope to welcome you back for an even better experience on your next visit!
5.0分
商务出差
The lobby had the best air freshener and it was so inviting and made you excited for what was to come.
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酒店回复: Thank you for your feedback! We’re glad you had a positive stay and look forward to welcoming you back soon.
5.0分
情侣出游
Everything was great. Only problem is that people don’t want to park on the side of the building so they park in the handicapped parking in front.
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酒店回复: Thank you for your wonderful feedback! We’re glad to hear that everything went well during your stay. We also appreciate your note about parking and will continue to remind guests to respect handicapped spaces. We look forward to welcoming you back soon!
酒店很干净,停车位也很充足。虽然他们没有我们预订的房型,但工作人员还是妥善解决了问题。
Hotel overall was very nice. The staff were very nice and helpful. The rooms were clean and well-maintained. The mattresses were not as comfortable as comparable hotels. I would have liked more variety at breakfast but overall a good hotel.
All was okay, but there was no room service. Stayed 4 nights and not even a single day they came to clean the room. Not a good service at all. Please look into it.
I requested a room away from the elevator, so they put us right next to it. There were people partying in the parking lot late into the night. There were sirens all throughout the night, so needless to say the noise from the elevator & thin walls was the least of our worries
I have literally never felt so good about staying in a hotel before. I was hesitant to book after my previous hotel experience. But man. I was blasted by the most wonderful smell in my hotel room, the amenities were nice, the staff was wonderful and understanding... The food is absolutely incredible. It's been only one of the few hotels I've seen where the juice machines at breakfast work. The biscuits and gravy, muffins, bagels were all good. There was generous cereal and oatmeal selection.. and MAAAN what I would GIVE to have those pancakes again. If you love yourself you will book a night here.
Clean room, delicious cookie upon arrival, and a yummy breakfast, very pretty hotel. I did love the big bathroom with instant hot water,
The staff was courteous and tried to accommodate us as best they could. Please keep the shower soap dispensers on the housekeeping checklist because it took most of our stay to get them refilled.
Bathroom shower head needs an extension arm, you have to hug the wall to get water on you or rinse hair products out. The room seemed clean. The bed was comfortable and room was quiet. Didn’t notice a lot of noise outside room, which was very nice. The hallway vent was rusted, dirty and disgusting. The lobby area deodorizer smelled very nice.
The lobby had the best air freshener and it was so inviting and made you excited for what was to come.
Everything was great. Only problem is that people don’t want to park on the side of the building so they park in the handicapped parking in front.