酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the updated flooring in your room, but we’re truly sorry for the challenges you experienced during your stay.Our parking fee is listed on ******* under the property details, though we understand how it can sometimes be overlooked when booking. Parking is limited due to our central location near Disneyland, and while we do our best to accommodate all guests, spaces are on a first-come basis. We regret the inconvenience this caused you.We also apologize for the issue with the shower drain and have had our maintenance team look into it immediately to prevent this from happening again.Your feedback is very valuable to us, and we’ll continue working on improving our guest experience.Sincerely,Quality Inn Anaheim Maingate
酒店回复: Thank you for taking the time to share your feedback. We are glad to hear that our front desk team made you feel welcome and that you enjoyed the Disneyland fireworks from our property.That said, we are very sorry to learn about the issues you experienced. Cleanliness is a top priority for us, and we sincerely apologize for the condition of your bathroom and towels. Your comments have been shared with our housekeeping team to ensure this does not happen again. We will also have our maintenance team inspect the air conditioning in your room to address the odor you mentioned.Regarding parking, the fee is listed on booking sites under property details, though we understand how easy it can be to miss when reserving online. We also appreciate your comments about breakfast variety, and we will review this with our team as we continually work to improve our guest experience.We truly value your feedback, as it helps us identify areas where we can do better. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay.Sincerely,Quality Inn Anaheim Maingate
酒店回复: Thank you for sharing such a detailed review of your stay. We’re pleased to hear that our location near Disneyland and downtown Anaheim met your expectations, and that our staff made a positive impression during your visit.We are, however, very sorry for the concerns you raised. Your comments regarding cleanliness, linens, and overall room condition have been shared with our housekeeping team to ensure closer attention to detail moving forward.We also appreciate your feedback about the key cards. As of August 24th, we have upgraded our entire lock system and now use RFID tap cards, which are more reliable and guest-friendly than the old magnetic stripe cards.Regarding parking, due to our central location, space is limited and we understand how frustrating this can be—especially for guests arriving later in the evening or with larger vehicles. We regret the inconvenience and will continue to look at ways to improve this experience. We also value your comments about breakfast variety and will share them with our team for review.We’re glad you were able to enjoy the Disneyland fireworks view from the hotel, and we truly appreciate your honest feedback as it helps us improve. We hope you’ll consider giving us another opportunity in the future.Sincerely,Quality Inn Anaheim Maingate
酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that our staff made a positive impression and that you found our property clean and well-maintained. We’re also happy you enjoyed the Disneyland fireworks view from our location!We apologize for the difficulties you experienced with the laundry machines. Please note that the laundry facilities are owned and operated by a third party, and their maintenance team has been notified of the issues you described. We appreciate your patience and understanding regarding this matter.Regarding breakfast, we appreciate your suggestions and will review ways to improve variety while keeping it complimentary for our guests. We also understand your concerns about parking, and we continue to work on ways to make the experience as convenient as possible.Thank you again for your honest feedback. We hope to have the opportunity to provide you with an even better experience on your next visit.Sincerely,Quality Inn Anaheim Maingate
这是一家全面都很棒的酒店,离公园只有几分钟的路程。服务人员提供了很多有用的信息,对家庭来说,酒店也非常安全。我推荐这家酒店,并且会再次入住。
这是一家两星级酒店,卫生状况还行,随便住住睡个觉不强求的话,性价比不错。离迪士尼大概一公里多,勤快点走或者坐巴士都能到。酒店提供早餐,但都是没有蛋白质的,比如鸡蛋、肉类都没有。所以,没必要预订带早餐的房型,直接去迪士尼门口的麦当劳或者乐园里面吃都行,省得失望。酒店附近有个叫“Dude”的餐厅,就在一家儿童诊所旁边,有披萨、炸鸡、意大利面等等,味道和价格都不错,孩子们应该会喜欢,我女儿就很喜欢那里的炸鸡。再往前走有家加油站,里面有便利店。其实从迪士尼回来的路上也会经过加油站和便利店,还有一些餐馆,如果愿意走的话,都能找到。这里公交车不能刷信用卡,好像需要单独的公交卡,所以建议直接叫Uber比较方便省事。
阿纳海姆性价比很高的酒店住宿。
一楼有噪音,不太隔音,其他还好
位置非常佳 适合去迪士尼玩的时候住
价格偏高,显然是因为它离公园比较近,不过我住过其他更近的酒店,条件更好,价格也更便宜,这是一家老酒店,床垫和枕头已经很旧了,早餐还可以,我不会再来了,因为价格太高,而且还要收停车费,我建议你寻找其他选择,你会以同样的价格找到更好的酒店,而且不用收停车费
还行,没什么特别的。真希望*******能告诉我们停车费的事。停车场很小,很快就满了。即使你支付了强制停车费,也不一定能保证有车。有一天晚上我不得不把车停在街上。我挺喜欢这房间楼上没有地毯的,但要是花了将近300美元,我本可以住到其他地方,那里更好,停车位也更充足。以后我再来迪士尼乐园,可能不会再住这里了。另外,在浴缸里淋浴时,水流不顺畅,排水也很快。我检查了一下,擦干了水,想看看能不能排水,但没成功。
酒店接待服务很好,可惜停车要收费,因为我到店前没看停车信息,而且到店后还得掏信用卡,真是让人失望。😕
房间的设施和维护真的让我很失望。广告上的照片让人觉得房间维护得很好,但事实并非如此。浴室里和提供的毛巾上都能看到之前住户的头发。空调维护得不好,一开风扇就满屋子都是霉味。早餐有点单调,选择不多,而且每天都不一样。不过好在南边不远的迪士尼乐园几乎每晚都能看到烟花表演。
我预订这家酒店是因为它靠近迪士尼乐园和阿纳海姆市中心,所以地理位置确实没让我失望。除此之外,我们的住宿体验有很多不足之处。
工作人员很友好,这方面没什么可抱怨的。我们的房卡一直出问题,因为他们还在使用磁条卡。房卡不要放在手机、护照或信用卡附近,否则你得反复去前台。
房间不是特别干净。墙壁很脏,床单/毛巾上也有污渍,这让我很不舒服。而且,住了几个晚上后,床也变得很不舒服。
我最大的问题是停车。停车位有限,车位很小,如果你晚上回来得晚,你甚至可能根本找不到车位。很多小型车位都被大型车辆(包括我们的SUV)占用了,因为停车位太少了。这导致人们基本上占用了两个车位,因为车位太窄了,这让停车问题更加严重。停车这么难,居然还要收每晚的停车费,真是让人郁闷,而且根本没法保证能找到车位。
早餐种类很少,华夫饼机前总是排着长队,因为其他的都没什么特别吸引人的地方。
不过,从这家酒店可以看到迪士尼乐园的烟火表演。
这算不上我住过的最差的酒店,但也绝对算不上最好的。
工作人员超级友好,房间干净整洁,维护得很好。不过,洗衣机不太好用。我们花了12美元烘干衣服,用了三次烘干机,但每次洗出来的衣服还是湿漉漉的。洗衣机的脱水性能不好,所以洗出来的衣服都湿透了。
早餐是免费的,这点我很感激,但大部分都是碳水化合物——华夫饼、面包、松饼和饼干。别误会,我很喜欢早餐包含在房费里,但我住过很多Quality Inns,他们也提供鸡蛋、培根、香肠或火腿作为免费早餐的一部分。
停车费每晚15美元。好的一面是,从酒店可以欣赏到迪士尼乐园烟花的壮丽景色。