酒店回复: Thank you for reaching out and letting us know about your experience. We're truly sorry to hear about the multiple accidents that impacted your travel and caused such a stressful situation. We understand how frustrating it must have been, especially when you weren't able to get the assistance you needed to cancel.Your feedback is incredibly important, and we’re sharing this with our team to ensure we improve our responsiveness and support moving forward. While we regret that this experience has led to your decision not to book with us again, we do appreciate you bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.
酒店回复: Hi Emerald, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
5.0分
其他
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Friendly and helpful staff. Convenient location. Older building with updated room, had all the basics I needed. Lots of parking. Great value. Will stay here again.
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酒店回复: Thank you Mrs. Harden for your kind words, we appreciate your business and feed back
4.0分
家庭亲子
Clean room, comfortable beds and extremely nice staff. The shower got water on the floor so maybe a different curtain would be better.
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酒店回复: Thank you for your feedback, we do appreciate you staying with us here at M6
4.0分
其他
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We booked a room last minute for the weekend for the football game. It was pleasantly surprising. It is an old hotel and looks it from the outside but the rooms were completely remodeled and nice. It is only 3-4 miles from campus and has plenty of restaurants nearby.
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酒店回复: Thank you for your feedback, we do appreciate yo staying with us here at M6
3.0分
其他
They could use some better chairs. Just one in the room. It was very small and was not sure it would hold me up.
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酒店回复: Thank you for staying with us here at M6 we appreciate your business and your back. We will make sure we inform management about the chairs
4.0分
情侣出游
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The location of this motel was extremely convenient and had ample parking. It is bit noisy due to proximity to the road. Fortunately we were able to sleep comfortably. The bed was great. It is clean and provides all the basic necessities. The staff were very welcoming and helpful.
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酒店回复: Thank you for staying with us here at M6, we do appreciate your business and feedback
1.0分
其他
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Don’t stay here
It was the worse hotel experience I’ve ever had. From people running back and forth in front of the room to the internet and tv not working to the hair in the drain. Terrible night.
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酒店回复: Thank you for your feedback. We sincerely apologize for the experience you had during your stay. The issues you described with noise, internet/TV service, and room cleanliness are unacceptable and not the standard we aim to provide. Your comments have been shared with our team so we can address these concerns immediately. We regret that your stay was not enjoyable and appreciate you bringing these matters to our attention.
1.0分
其他
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Did not check in because the property was in disarray. Lights hanging in the hallways and parking lot not clean. Could not even cancel reservation. Sought lodgings elsewhere
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酒店回复: We’re very sorry to hear about your recent experience. We take the condition of our property and the comfort of our guests seriously, and your feedback is concerning to us. We will be reviewing the issues you mentioned regarding lighting and cleanliness so they can be addressed immediately. Please know your experience is not the standard we aim to provide, and we regret that you felt the need to seek accommodations elsewhere. Thank you for bringing this to our attention.
1.0分
家庭亲子
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This is not a good place to stay. Road noise, and the building is in need of repair. It looks like they tried to just repaint over the problems. Room smelled. I would NOT recommend staying here.
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酒店回复: We thank you for staying with here at M6, we so see that you didn't have the stay we would like for you to have, your compliant has been sent to Manager
别再管这个网站了，生意太差
我没机会入住，因为高速公路上发生了多起事故，司机们因此耽误了好几个小时。我试图取消，但取消不了，也没人帮我。我再也不会在这家公司订任何车了。
网上的图片和实物差别太大了……有蟑螂，淋浴间很脏，他们给我们安排的第二个房间床单和被套上有血迹和黑色污渍，房间里还有一股怪味
Friendly and helpful staff. Convenient location. Older building with updated room, had all the basics I needed. Lots of parking. Great value. Will stay here again.
Clean room, comfortable beds and extremely nice staff. The shower got water on the floor so maybe a different curtain would be better.
We booked a room last minute for the weekend for the football game. It was pleasantly surprising. It is an old hotel and looks it from the outside but the rooms were completely remodeled and nice. It is only 3-4 miles from campus and has plenty of restaurants nearby.
They could use some better chairs. Just one in the room. It was very small and was not sure it would hold me up.
The location of this motel was extremely convenient and had ample parking. It is bit noisy due to proximity to the road. Fortunately we were able to sleep comfortably. The bed was great. It is clean and provides all the basic necessities. The staff were very welcoming and helpful.
Don’t stay here
It was the worse hotel experience I’ve ever had. From people running back and forth in front of the room to the internet and tv not working to the hair in the drain. Terrible night.
Did not check in because the property was in disarray. Lights hanging in the hallways and parking lot not clean. Could not even cancel reservation. Sought lodgings elsewhere
This is not a good place to stay. Road noise, and the building is in need of repair. It looks like they tried to just repaint over the problems. Room smelled. I would NOT recommend staying here.