Staff was rude. Place was filthy. I saw roaches in my room and i left. Didnt even stay for the night
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酒店回复: Dear Guest,Thank you for bringing these concerns to our attention. We sincerely apologize for the cleanliness and service issues you encountered. We understand your disappointment and will address this with our team immediately.Sincerely,LisaClassic Inn By Townhouse American Way Memphis I 240
3.0分
情侣出游
Dirty razors left in the shower from previous people, towels not cleaned properly, roaches here and there
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酒店回复: Dear Amber,Thank you for bringing these concerns to our attention. We are very sorry for the cleanliness issues you encountered. This is not the experience we aim to provide, and we will address your comments with our team immediately. Thank you for helping us improve.Sincerely,LisaClassic Inn By Townhouse American Way Memphis I 240
1.0分
商务出差
Dirty smell bad and did not have clean towel had to get my own and had roaches
1.0分
其他
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Terrible Stay!
Toilet didn’t work & when I told staff about it he handed me a plunger. The smell was horrific. The noise was out of control all night long. I left with a very bad rash on both arms & very large bumps on my arm. Some sort of small pest.
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酒店回复: Dear Brittney,We are truly sorry to hear about the issues you experienced during your stay at Classic Inn By OYO I-240 Near Memphis Airport. This is certainly not the standard we aim to provide. Your feedback regarding the maintenance and cleanliness has been shared with our team to ensure immediate improvements. We apologize for the discomfort caused and appreciate you bringing these matters to our attention.Best regards,MariaTeam Classic Inn By OYO I-240 Near Memphis Airport
1.0分
其他
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I guess you get what you pay for but this place was over all bad. The electrical socket plate came off. The refrigerator was smelly and the part of the freezer was jammed up with frost. The microwave was old and not plugged in and then when I used it, it produced a smell. The shower head was detached and could not sit up right by itself. The window was covered with what appeared to be white spray paint. If you need a place to stay and don’t mind the atmosphere and don’t want to spend the money, stay here, otherwise, avoid this place
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酒店回复: Dear Brandon,Thank you for sharing your feedback. We’re very sorry to hear about the issues you encountered during your stay at Classic Inn by OYO I-240 near Memphis Airport. The condition of the room you described is not acceptable, and we sincerely apologize for the inconvenience. Your comments have been shared with our maintenance and housekeeping teams to address these concerns promptly. We appreciate your input and regret that we did not meet your expectations.Sincerely,Management TeamClassic Inn by OYO
1.0分
其他
Do not go
The hotel was in horrible condition. Walls were dirty, room was dirty, and so was bathrooms.
1.0分
商务出差
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I don’t recommend it. It was dirty, in very bad condition. It is old with the minimum maintenance.
It looks like they are trying to get as more money as they can with minimum maintenance.
Staff was rude. Place was filthy. I saw roaches in my room and i left. Didnt even stay for the night
Dirty razors left in the shower from previous people, towels not cleaned properly, roaches here and there
Dirty smell bad and did not have clean towel had to get my own and had roaches
Terrible Stay!
Toilet didn’t work & when I told staff about it he handed me a plunger. The smell was horrific. The noise was out of control all night long. I left with a very bad rash on both arms & very large bumps on my arm. Some sort of small pest.
I guess you get what you pay for but this place was over all bad. The electrical socket plate came off. The refrigerator was smelly and the part of the freezer was jammed up with frost. The microwave was old and not plugged in and then when I used it, it produced a smell. The shower head was detached and could not sit up right by itself. The window was covered with what appeared to be white spray paint. If you need a place to stay and don’t mind the atmosphere and don’t want to spend the money, stay here, otherwise, avoid this place
Do not go
The hotel was in horrible condition. Walls were dirty, room was dirty, and so was bathrooms.
I don’t recommend it. It was dirty, in very bad condition. It is old with the minimum maintenance.
It looks like they are trying to get as more money as they can with minimum maintenance.
The are is not safe
Everything was great
Rude front desk worker
Pleaseant and quiet