Hey, Rob did the hotel and they did not have a room for us. I received confirmation I will check and make sure it was not charged because we had to go somewhere else and pay four times the amount. So no I was not happy because we didn’t even get to stay in our room. They must’ve given it away, so it was not a good situation.

The sheets had cigarettes holes in them as well as the comforter. We purchased sheets from Walmart to sleep on because we didn’t feel comfortable sleeping on the bed

Horrified

Actually I was ready to turn back and leave only I just drove in fron FL for a funeral. Had it not been for Damon i would have never checked in. No breakfast no pool ' blankets and sheets were full of holes cigarette Burns rips hand towels were dingy Gray sheets were full of burn holes I spilled water on the floor and went to wipe it up with a face towel and it was black from dirt no dressers no chess nowhere to hang clothes the pictures that I viewed in order to rent that room it was a bait and switch those rooms are nothing like what you get. It's a sense of false advertising!! Of course it will not allow me to add photos because it'll definitely incriminate them maybe my title horrified is a trigger word not allowing me to add pictures

Our room was not ready well after 10:30PM. I could not check in and I was told I couldn’t check in because there weren’t any keys to check us in. The supervisor had not provided the night staff with the proper materials to check in guest. Furthermore this hotel did not have any kind of elevator so if you have a lot of luggage or ADA disabilities, they are not within a coordinates of the ADA. The lobby smelled terrible and I had to call ******* to get a refund and wait for them to contact the front desk And wait on the approval before I could leave. Meanwhile, there were people in the parking lot talking to things that didn’t exist although mental health is important , this was a problem for the safety of the guest and the police probably should have been involved. We did not feel safe at this establishment and we didn’t even get to the point where we could check into our room well after 10:30 at night. The hotel agreed to a refund however it will not show up for 10 to 14 days . This property looks nothing in real life like it does on the website although I booked from my phone quickly I expected the purchase to look exactly as the intent was released to the public. This place is merely false advertising. The owner / supervisor wasn’t even near the establishment and the staff member at the front desk did not have what they needed to take care of the guest.