酒店回复: Hello Pedro,Agradecemos que nos hayas compartido tus comentarios sobre tu estancia. Note que los problemas reportados, como la tina del baño y la tapa del desagüe, son importantes para asegurar una experiencia cómoda. Te invitamos a que te pongas en contacto con la gerencia para que puedan atender tus preocupaciones de forma adecuada y tomar las medidas necesarias. Apreciamos tu comprensión y esperamos que consideres volver en el futuro.
2.0分
商务出差
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The refrigerator was broken, but I didn’t realize it till the end of my stay when I went to get the food and it was all spoiled. There was construction going on and I didn’t feel like they had any sort of mitigation strategy for cleanliness or safety.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
3.0分
其他
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Now I know this may seem like a terrible review but in all honesty, I paid a little over a $100 for my room with a hot tub. Fair price!! The property is falling apart and from the looks of maintenance there’s no preventative maintenance. It’s a convenient location, close to restaurants and shopping plaza’s. The check in attendant had a real sarcastic demeanor. Overall if you’re looking for somewhere cheap & convenient this would be a great fit. Oh by the way, no continental breakfast whatsoever!!
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酒店回复: Hello Quiana, Thank you for your feedback regarding your recent stay. We take guest safety and comfort very seriously, and your comments will be shared with the appropriate management team to ensure these issues are addressed. Our goal is to provide a pleasant experience for all guests, and we appreciate you bringing these concerns to our attention. We hope you will consider staying with us again in the future, as we strive to improve in areas highlighted by our guests.
1.0分
情侣出游
The bed was decent. It appears that is home for some people and there was garbage like mattresses on balconies and empty beer cans, I would not go back
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酒店回复: Hello Erika, Thank you for your feedback regarding your recent stay. We take guest safety and comfort very seriously, and your comments will be shared with the appropriate management team to ensure these issues are addressed. Our goal is to provide a pleasant experience for all guests, and we appreciate you bringing these concerns to our attention. We hope you will consider staying with us again in the future, as we strive to improve in areas highlighted by our guests.
1.0分
家庭亲子
The lights above the bed did not work, the electrical socket was loose and dangling from the wall.
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酒店回复: HelloClarence , Thank you for your feedback regarding your recent stay. We take guest safety and comfort very seriously, and your comments will be shared with the appropriate management team to ensure these issues are addressed. Our goal is to provide a pleasant experience for all guests, and we appreciate you bringing these concerns to our attention. We hope you will consider staying with us again in the future, as we strive to improve in areas highlighted by our guests.
5.0分
商务出差
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Very nice hotel. Only thing is I wish they upgraded their laundry room for their guests. Their staff. Wonderful. The bar and grill attached is so yummy! Reasonable pricing. Safer than expected. Balcony was a plus! Seems to be remodeled. 2nd floor is very nice! Travel nurse friendly!
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酒店回复: Hi Monica, Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.
服务很棒,受到了热情的欢迎
前台办理入住服务很棒,但是我们的房间有股难闻的气味,而且非常脏。地板上、台灯上和床后面都是灰尘、头发和污垢。酒店后面的停车场很吵,灯光也不太亮。价格合理,离机场也很近,但我们绝不会再住第二次。感觉一点都不安全。
除了酒店正在施工,整体体验还不错。制冰机不能用,房间我们入住时也很脏,沙发下面有垃圾,基本上我们得自己动手打扫。另外,酒店附属的餐厅真是个坑(价格太高)。但除此之外,一切都还说得过去。
非常好
浴缸堵塞了。马桶的排水盖也丢了。
The refrigerator was broken, but I didn’t realize it till the end of my stay when I went to get the food and it was all spoiled. There was construction going on and I didn’t feel like they had any sort of mitigation strategy for cleanliness or safety.
Now I know this may seem like a terrible review but in all honesty, I paid a little over a $100 for my room with a hot tub. Fair price!! The property is falling apart and from the looks of maintenance there’s no preventative maintenance. It’s a convenient location, close to restaurants and shopping plaza’s. The check in attendant had a real sarcastic demeanor. Overall if you’re looking for somewhere cheap & convenient this would be a great fit. Oh by the way, no continental breakfast whatsoever!!
The bed was decent. It appears that is home for some people and there was garbage like mattresses on balconies and empty beer cans, I would not go back
The lights above the bed did not work, the electrical socket was loose and dangling from the wall.
Very nice hotel. Only thing is I wish they upgraded their laundry room for their guests. Their staff. Wonderful. The bar and grill attached is so yummy! Reasonable pricing. Safer than expected. Balcony was a plus! Seems to be remodeled. 2nd floor is very nice! Travel nurse friendly!