酒店回复: Thank you for your feedback. We try to make your stay as comfortable as possible, and I do apologize for your stay not being as you liked. When you book a stay with us again you can ask for a regular king room and this room will have a regular shower with a sliding shower door. Also, please send us a message after booking and we can make sure to put you on a higher floor. I do hope that you will stay again with us in the future.
酒店回复: Hi Robert!We're happy to know you enjoyed your stay. Thank you for letting us know about the issue you experienced. We've checked the problem you reported and have fixed it.We hope to see you again next time you're in Knoxville!
5.0分
其他
原文
翻译提供方:Google
一尘不染,崭新,安静,可携带宠物,床很舒服,浴室宽敞,免费停车,前台经理 Sara 热情友好,入住体验轻松,退房时间不到中午——一切都物超所值
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酒店回复: Thank you for your review. We truly strive to make your stay with us amazing. We look forward to your next visit with us soon.
5.0分
情侣出游
原文
翻译提供方:Google
这里干净、安全,步行即可到达不错的餐厅,而且距离我们要参观的地方也很近。
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酒店回复: Hi Mary! Thank you for your positive feedback. We truly appreciate it. We look forward to your next stay with us.
3.0分
家庭亲子
原文
翻译提供方:Google
预订了一间特大床房,付了钱后才到,结果被告知只剩下两间大床房了。工作人员很友好,但床太硬了。
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酒店回复: I want to apologize for not having the room type you booked. We strive to make sure we accommodate everyone. I do hope that you will stay with us again.
4.0分
其他
原文
翻译提供方:Google
不错的一晚住宿。
酒店总体不错。还行,没什么特别的。
1.0分
家庭亲子
原文
翻译提供方:Google
淋浴间内有大量霉菌,这令人无法接受。淋浴门无法保持关闭状态,在水流淌时会继续滑开。
1.0分
其他
原文
翻译提供方:Google
房间很脏,微波炉坏了。大堂里没有咖啡。
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酒店回复: Deisy,We sincerely apologize for the issues you experienced while staying with us. Your feedback is valuable to us and we will use this information to improve our service and accommodations.
5.0分
其他
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We chose this hotel because it was right off the freeway. The fact they had plenty of options for dinner at their restaurant and it was really good, was a pleasant surprise. Room were clean, breakfast was better than most
酒店回复: THANK you for 10/10!! We sincerely appreciate your feedback!
地理位置不错的,很方便
淋浴间符合ADA标准,没有淋浴门,只有一道薄薄的浴帘,所以水会溅到浴室里。以后我会要求订一间非ADA标准的客房。另外,我被安排在一楼,所以房间旁边的侧门有时会有人进进出出,会很吵。
除此之外,一切都很好。
物有所值
总的来说,对于去鸽子谷玩一晚来说,这里是个很棒的住处。干净舒适(就酒店而言)。唯一的问题是摇椅马桶歪了。半夜马桶坐下时发出“咚咚咚”的响声,很难保持安静。
一尘不染,崭新,安静,可携带宠物,床很舒服,浴室宽敞,免费停车,前台经理 Sara 热情友好,入住体验轻松,退房时间不到中午——一切都物超所值
这里干净、安全,步行即可到达不错的餐厅,而且距离我们要参观的地方也很近。
预订了一间特大床房,付了钱后才到,结果被告知只剩下两间大床房了。工作人员很友好,但床太硬了。
不错的一晚住宿。
酒店总体不错。还行,没什么特别的。
淋浴间内有大量霉菌,这令人无法接受。淋浴门无法保持关闭状态,在水流淌时会继续滑开。
房间很脏,微波炉坏了。大堂里没有咖啡。
We chose this hotel because it was right off the freeway. The fact they had plenty of options for dinner at their restaurant and it was really good, was a pleasant surprise. Room were clean, breakfast was better than most