酒店回复: Dear Guest,Thank you for sharing your kind feedback. We are pleased to know your stay was enjoyable and that you appreciated the clean room, refreshing pool, and convenient location near shops. It is wonderful that everything came together to make your visit comfortable. We look forward to welcoming you again soon.SincerelyHotel Manager
5.0分
家庭亲子
原文
翻译提供方:Google
一切都处于良好的状态,可以度过愉快的时光并休息。
展开
酒店回复: Dear Luis,Thank you for your kind feedback. We are delighted to know that you found everything in excellent condition and enjoyed a pleasant, relaxing stay. Providing a comfortable and peaceful environment for our guests is always our top priority. Your appreciation truly motivates our team to continue maintaining high standards of hospitality. We look forward to welcoming you again for another enjoyable and refreshing visit in the near future.Sincerely, Hotel Manager
5.0分
朋友出游
原文
翻译提供方:Google
我的住宿体验非常棒。
展开
酒店回复: Dear Regina,Thank you for your kind feedback. We are thrilled to know that your stay was excellent and that you had a pleasant experience with us. Our team works hard to ensure every guest enjoys comfort, cleanliness, and great service throughout their visit. Your satisfaction means a lot to us and motivates our staff to continue providing exceptional hospitality. We look forward to the pleasure of welcoming you back for another wonderful stay soon.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
那里有很多莫约特
展开
酒店回复: Dear samuel,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方:Google
非常好
展开
酒店回复: Dear Martha, Thank you so much for your amazing 10/10 rating! We’re thrilled to know that you had such a positive experience and truly appreciate your support. Our team works hard to provide a comfortable and enjoyable stay for every guest, and it’s wonderful to hear that we met your expectations. Your kind words mean a lot, and we hope to welcome you back for another great stay in the future. Sincerely, Hotel Manager
从未离开过大堂。入住时被要求提供信用卡。
从未入住。
抵达后被告知,尽管房费已全额支付……
但仍需提供信用卡以支付“杂项费用”。
酒店没有信用卡,我们只有一张借记卡,但他们不接受。从未离开过大堂。
我们无法入住,不得不另寻住处。
我们要求全额退款并免除所有费用。
我们从弗吉尼亚州前往加利福尼亚州的一个****,沿途在多家酒店过夜,其他酒店均未要求提供信用卡。
第一个房间有股烟味,第二个房间有股尿骚味。沙发显然是之前被猫抓过的,因为我连续开了八个小时的车。由于没时间换房间,我洗了个澡就去赴约了。我跟前台反映了这个问题,但工作人员说因为我已经用过房间了,所以不能换。于是那天晚上我就住了。那天晚上我侧身睡觉,感觉背上好像有只飞蛾,打开灯一看,原来是只蟑螂。而且隔壁房间的客人还在房间里搞七月四日派对,用烧烤架和鞭炮,我投诉了,但没人管。真是糟糕透了。
前台附近有几个形迹可疑的人。给我们办理入住的接待员看起来也很可疑。酒店破旧肮脏。我一进房间就开始浑身发痒。浴室里还有一只虫子。我带着三个孩子旅行,让他们经历了这么糟糕的体验,我感到非常愧疚。我真应该相信其他那些差评。
他们没有打扫我们的房间。
他们没有打扫房间,尽管我们要求他们打扫。清洁工径直从我们房间走过;他在隔壁房间,但他根本不在乎。他没有打扫我们的房间,没有换毛巾,也没有留下肥皂或洗漱用品。
需要加强清洁。
房间描述说床是双人床,但实际上是标准双人床。房间里灰尘很多,地板和炉灶上都残留着很多面包屑。
我们的住宿非常满意,房间非常干净,天气适宜,游泳池干净,附近有商店
一切都处于良好的状态,可以度过愉快的时光并休息。
我的住宿体验非常棒。
那里有很多莫约特
非常好