酒店回复: Hi Yasuhiro, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
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I wish I could put into words how terrible this place was. The walkways smelled like urine and everything was absolutely disgusting. Stains in every corner of the room. Mold and bugs in bathroom. Damaged furniture, red sticky liquid was splattered all over the room. The floor was sticky. DO NOT stay here.
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Its really dirty. The bed sheets, restrooms, walls, even the pillow cases. I wish they would remodel everything or just clean more.
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酒店回复: Hi Falon,Thank you for your honest feedback. We sincerely apologize for the cleanliness issues you experienced with the bed sheets, restrooms, walls, and pillowcases. Your concerns are important to us and will be shared with our housekeeping and management teams to improve our cleaning standards and overall condition. We appreciate you bringing this to our attention.Jeremy Ward #Team6
脏乱差形容一点不过，加州竟然有这么恶心的酒店，根本不敢睡，一个180的壮男生飞了20几个小时按理说是倒头就睡，各位敲门声，喇叭声，汽车发动声。脏到不敢脱衣，一晚上噩梦，一颗星都不想给。携程怎么好意思发那么虚假的照片在官网上欺骗顾客，昧着良心
这次体验不是很好，简直就是差强人意，以后再也不会来了。
前台那个有临时纹身的女士态度非常不友好，很粗鲁！房间维护得很差，东西都是坏的，有些甚至用胶带粘着。价格倒是不算太贵，肯定比那些好一点的汽车旅馆便宜。感觉这个地方被速8酒店收购了，但旧的汽车旅馆却没有做任何改进或翻新。
嗯，这确实是一家比较老旧的汽车旅馆了，确实需要好好翻新一下。不过房间还算干净，床很舒服，空调也能正常工作，前台员工也很友好。而且价格也很有竞争力。当然，它肯定可以做得更好，但总体来说还不错！
我和我丈夫对这间房间的状况感到非常震惊，尤其是考虑到它位于阿纳海姆山（Anaheim Hills）这个地理位置。浴室水龙头坏了，一打开它就会晃动。纸巾架里没有纸巾，而且已经生锈了。房间里的灯泡需要更换，所以光线很暗。制冰机全部都坏了，当我告诉前台的女孩时，她一言不发，好像根本不在乎。后来我想要一些擦手毛巾、洗脸巾和多一条浴巾，女服务员竟然说没有，因为他们还没有洗衣服，导致我和我丈夫没有洗脸巾洗脸，也没有毛巾擦手。早上说好的免费咖啡，我本来很期待，结果根本没有。她竟然告诉我，一杯黑咖啡要收我4美元！我们房间里的冰箱也坏了，冰箱门竟然是用胶带粘起来的！这么一个可爱的城镇，怎么会有这么糟糕的酒店？！为什么不修好坏掉的东西，给客人提供冰块和毛巾呢！！毛巾可是非常重要的！！别再谎称有免费咖啡，然后又想以4美元一杯的价格出售。这家酒店有很多地方需要改进，它现在看起来很糟糕，但如果稍作调整，本可以变得很不错的。我很抱歉，只能给一星，我洗完澡需要毛巾，我也需要冰块，如果能有咖啡就更好了。
房间不是每天打扫的。
床单上有头发，床单皱巴巴的，感觉不干净。
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I wish I could put into words how terrible this place was. The walkways smelled like urine and everything was absolutely disgusting. Stains in every corner of the room. Mold and bugs in bathroom. Damaged furniture, red sticky liquid was splattered all over the room. The floor was sticky. DO NOT stay here.
Its really dirty. The bed sheets, restrooms, walls, even the pillow cases. I wish they would remodel everything or just clean more.