酒店回复: Thank you for your feedback. While our team does strive to provide the best service, we do understand that your stay was unacceptable. We are working to make changes.
3.0分
其他
原文
翻译提供方:Google
希望它能更好
房间很好。遗憾的是,可能是我吃过的最差的酒店早餐。房间里的自来水味道也不好。
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酒店回复: Thank you for sharing your experience with us. I’m sorry to hear that our breakfast did not meet your expectations and that you were disappointed with the taste of the tap water. Your feedback is truly valuable as we strive to improve our guests' experiences.I wanted to let you know that Hilton has recently changed the breakfast offerings at Home2 Suites, including build-your-own breakfast sandwiches and breakfast potatoes, to enhance variety and quality. We hope you might consider staying with us again to experience these new options.Thank you once again for your feedback, and we appreciate the opportunity to improve.
5.0分
其他
原文
翻译提供方:Google
很棒的体验!工作人员很友好,酒店设施齐全。强烈推荐。
5.0分
其他
原文
翻译提供方:Google
好的
5.0分
家庭亲子
原文
翻译提供方:Google
更多见
3.0分
其他
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Staff was super friendly and attentive. The actual room had dirty linen and we had ants popping up everywhere in our room ( on that 2nd floor). Shower curtain also had mold on it.
4.0分
其他
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Tip on Gameday
Got an email saying there would be no room service, even though it was1100 a night. Smelled smoke in the room,and even tbough they charged for parking,could not guarantee we would get a space,and had signs that they were not responsible for any damage. Elevator bell sounded like a horrow film. Otherwise it was ok. People were nice.
4.0分
其他
The only item that was not satisfactory was in the bathroom. The tray in which the washcloths were placed was dirty and had hair.
工作人员非常友好,早餐服务非常好。
。
但是房间和床都很不舒服,你不能动太多,因为感觉好像要断了一样。
房间冬季温度设定为 59 华氏度,直到第二天才升温至 70 华氏度。整晚和洗澡都很痛苦。抵达后我发现后才与工作人员分享。他们似乎没有考虑到这一点。
不要住在这里!
我住的房间不干净。房间里有蟑螂、脏盘子、垃圾桶和脏床。家具、冰箱、脚凳和柜台上都有手印,很脏。
希望它能更好
房间很好。遗憾的是,可能是我吃过的最差的酒店早餐。房间里的自来水味道也不好。
很棒的体验!工作人员很友好,酒店设施齐全。强烈推荐。
好的
更多见
Staff was super friendly and attentive. The actual room had dirty linen and we had ants popping up everywhere in our room ( on that 2nd floor). Shower curtain also had mold on it.
Tip on Gameday
Got an email saying there would be no room service, even though it was1100 a night. Smelled smoke in the room,and even tbough they charged for parking,could not guarantee we would get a space,and had signs that they were not responsible for any damage. Elevator bell sounded like a horrow film. Otherwise it was ok. People were nice.
The only item that was not satisfactory was in the bathroom. The tray in which the washcloths were placed was dirty and had hair.