酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the multiple issues you experienced with your rooms, including the toilet and pool conditions, as well as the confusion regarding the damage fee. Your comments have been shared with our management team to address these concerns and improve the experience for future guests.Sincerely,Hotel Manager
酒店回复: Dear Adrin,Thank you for sharing your feedback. It’s concerning to hear about the issues you encountered during your stay, including cleanliness, safety, and service response. Your insights are valuable and help us identify areas for improvement. We take these matters seriously and will address your comments with the appropriate team to ensure a better experience for future guests.
酒店回复: Dear Miguel,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the issues you encountered, particularly with the breakfast area and cleanliness in your room. Your observations are important, and we will ensure they are addressed with our team to improve our services. We appreciate your input and hope for the opportunity to provide you with a better experience in the future.
酒店回复: Dear Arturo,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness and comfort are priorities for us, and it is concerning to hear that we fell short. Your comments about safety and maintenance will be addressed to ensure improvements. We appreciate you bringing these matters to our attention.
位置还不错，就在I-10W高速公路旁边。天呐，前台小哥人也太好了吧！他特别友好，因为我有点“跳蚤恐惧症”，不想住任何允许带宠物入住的房间，他就给我推荐了二楼的房间，而且房间挺干净的。电视很好，淋浴热水充足，还提供了多芬（Dove）洗漱用品。早餐有点让人失望，但一分钱一分货嘛，至少有咖啡可以带走。总的来说，没什么好抱怨的，我下次还会考虑入住！
这家酒店过时了，很脏，床单还有股怪味。
太糟糕了。毯子上全是污渍和烧痕，看起来根本没洗过。我再也不会来了。
一家普通的汽车旅馆
饭店设施普通，甚至有点老旧，但是对一般家庭度假使用还行。位置在El Paso 边角，不是热闹的区域但是饭店收费便宜。
这是一家翻新过的老酒店。他们收取50美元的损坏赔偿费，而且不退还。我给酒店打了电话，但没人能解决这个问题。
他们给我换了两次房间。第一次入住时，马桶冲不出来。隔壁的房间就在泳池旁边，水是绿色的，还有股腐臭味。第三个房间好多了。
如果你有机会住在这里，千万别住！房间脏乱不堪，烟味很重，设施也不好，房间外面还有人（不是酒店的），一点也不安全。更糟糕的是，当你投诉时，他们会告诉你他们无能为力。我花了三个多星期才收到退款，因为酒店根本不想承担责任。服务太差了。
酒店状况非常糟糕
早上好！！感谢您给我机会表达我对这家酒店运营的赞赏。早餐区缺少餐巾纸和煎饼粉，没有微波炉，用餐区很脏，房间也很脏，浴缸有烟头烫过的痕迹，浴缸踏脚处破损严重，浴帘杆也锈迹斑斑。希望我的评论没有引起您的不适。此致。
169号房间
下午好，泳池水很脏，房间里没有卫生纸，上厕所的时候很不舒服，发现了小蟑螂，房间里还有一股烟味。
房间干净整洁。
一切都很脏，床单上有污渍，地板很脏，墙上有灰尘，浴室不能正常工作，这个区域不安全，晚上可以听到**声