酒店回复: Dear Guest, Thank you for providing your valuable feedback. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please know that our complimentary grab-and-go breakfast is intended to offer a quick and convenient start to the day. Ensuring a positive experience for our guests is our top priority, and your feedback is important to us as we continually seek to improve. We look forward to the opportunity to welcome you back so we can provide you with a better experience next time.Sincerely,Hotel Management
5.0分
其他
原文
翻译提供方：Google
那是一家美式咖啡店，有吧台和热水，可以冲泡燕麦片或茶。接待区设有柜台，提供这项服务。
4.0分
家庭亲子
原文
翻译提供方：Google
房间不错，只是我没看到他们要求支付 50 美元的押金，而且他们也没有退还这笔钱。
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酒店回复: Dear Guest, Thank you for taking the time to review your stay and for the generous words about our comfortable guest rooms and the amenities we offer with them. However, we hope you will accept our apologies for the inconvenience caused by the incidental hold. Kindly know that the information about this can be found in the FAQ section of our website. Guests may be required to provide a deposit of up to $250 with the hotel for any incidental charges incurred during their stay. The entirety of, or the remaining balance of this deposit, will be returned or released after check-out. Any unused credit card or debit card authorizations will be credited back within 5-7 business days, depending on your banking institution. We are truly grateful for your patience. We look forward to welcoming you back the next time you are in the area!Sincerely,Hotel Management
2.0分
家庭亲子
原文
翻译提供方：Google
房间气味难闻，前台接待员（一位女士）态度非常不友好；我的押金退款至今仍未到账。
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酒店回复: Dear Guest, Thank you for taking the time to share your concerns. Please know that your experiences do not align with the standard of service we strive to maintain. We will share your comments appropriately, as we are committed to ensuring we reflect the high level of hospitality we aim to provide to every guest. Thank you for bringing this to our attention.Sincerely,Hotel Management
因为航班延误，我到得很晚。前台接待非常棒。我的房间很棒，和酒店描述的一模一样。非常干净，位置也很好。
唯一的优点就是地理位置还行，其他都太糟糕了。工作人员态度很差，完全不友好，而且处理任何事情都慢吞吞的。地毯很旧，早餐也和宣传的不一样。更过分的是，我丢了两件东西，虽然不贵重，但对我来说很有纪念意义。我打电话反映后，他们说会立案调查，但我毫不怀疑是那天打扫我房间的人偷走的。那里会发生盗窃，大家一定要小心！
干净整洁的地方，附近有很多商铺。
我们到的时候，给我们的房间根本就没打扫过！！第二次，房卡又用不了，我们去换了张卡，结果刷了还是打不开门。正准备开门的时候，一位男士把门打开了，我们赶紧道歉，然后又回到前台，告诉她里面有人！她最后才给了我们一张二楼房间的钥匙！！
很好
位置便利，出行方便，无论是游客还是商务旅客都很适合。
前台服务人员态度恶劣，我不会再来了，尤其是他们所谓的午餐只有：一个难看的面包卷、一根麦片棒和一杯淡而无味的咖啡。
那是一家美式咖啡店，有吧台和热水，可以冲泡燕麦片或茶。接待区设有柜台，提供这项服务。
房间不错，只是我没看到他们要求支付 50 美元的押金，而且他们也没有退还这笔钱。
房间气味难闻，前台接待员（一位女士）态度非常不友好；我的押金退款至今仍未到账。