酒店回复: We're sincerely sorry to hear about your experience with our staff. Please know that this does not reflect our standard of service, and we take your feedback seriously. We will address this matter with our team immediately to ensure that all of our guests receive the courteous and respectful treatment they deserve.
酒店回复: Thank you so much for your kind words and for highlighting the great service provided by us! We're thrilled to hear that your experience at our hotel was positive.
The front desk team were incredibly kind and the shuttle driver a brilliant story teller!
4.0分
情侣出游
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No hot water in shower ever, at best warm. Had to ask to get towels for shower after room cleaned, zero left I bathroom , and was given a hard time to get 2 towels one for each of us. Ended up only giving us one.
4.0分
商务出差
The properly is close the airport in a quiet setting and easily accessible, reasonably priced.
3.0分
其他
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Bed comfortable, room needs updating
Stay was comfortable but rooms need updating, it felt old and in need of some updating like carpet in the bedroom and tile in the shower - felt dirty simply because of this. Surface level did not appear dirty and bed was comfortable. Continental breakfast was not great.
2.0分
其他
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There was hair in sink and for breakfast no coffee, downstairs coffee machine wasn't working for breakfast. Then tried using room coffee machine and the piece where you put the coffee bag was missing.
3.0分
家庭亲子
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Staff was not overly friendly, property was average, room was not very clean- there was hair on the bathroom counter when we arrived and in the shower. They do not offer 24 hour transportation
对于我们来说，这家酒店非常适合，因为它靠近机场，我们只需要在这里过渡一晚，第二天就前往下一个目的地。早餐很好，员工也很友善乐于助人。因为我们租了车，所以没有使用机场班车服务。总的来说，它满足了我们的需求。
前台的女士态度很差。虽然打电话的时候他们说机场班车每20分钟一班，但事实并非如此。我到酒店的时候，班车根本没来，他们说要预约（不过打电话预约的时候，他们说每20分钟一班，让你下楼等）。今天我下楼去安排去机场的班车，她说上午11点以后没有班车。
非常适合小憩
由于航班延误，我意外中途停留，能够在改期后的清晨航班起飞前睡上几个小时真是太好了。班车很早就有服务了，我很感激。
他们给我换了房间，因为我是第三方。比我刚搬到新房间的时候还要多。他们给了我一张有很大污渍的床垫。工作人员说我们无能为力，你是第三方。我很生气并告诉他们我已经和经理谈过了。他们终于给了我一个新床垫。我不明白我必须心烦意乱才能让他们找到新床垫。我一直都知道这个品牌的酒店有很高的标准，这让我对他们的待遇感到震惊，因为我没有直接预订。
Amazing airport hotel
The front desk team were incredibly kind and the shuttle driver a brilliant story teller!
No hot water in shower ever, at best warm. Had to ask to get towels for shower after room cleaned, zero left I bathroom , and was given a hard time to get 2 towels one for each of us. Ended up only giving us one.
The properly is close the airport in a quiet setting and easily accessible, reasonably priced.
Bed comfortable, room needs updating
Stay was comfortable but rooms need updating, it felt old and in need of some updating like carpet in the bedroom and tile in the shower - felt dirty simply because of this. Surface level did not appear dirty and bed was comfortable. Continental breakfast was not great.
There was hair in sink and for breakfast no coffee, downstairs coffee machine wasn't working for breakfast. Then tried using room coffee machine and the piece where you put the coffee bag was missing.
Staff was not overly friendly, property was average, room was not very clean- there was hair on the bathroom counter when we arrived and in the shower. They do not offer 24 hour transportation