酒店回复: Hello Stacey, We're sorry to hear about your mixed experience with us. We appreciate your feedback and will address the concerns with the team. It's great to hear you found the room comfortable and clean. We aim to make improvements based on all guest feedback received.
酒店回复: Hello Jennifer, We apologize for any inconvenience you experienced during your stay, and we appreciate your feedback. Our team is glad you found our staff to be friendly. For any future visits, please feel free to contact us directly to ensure a more pleasant stay.
酒店回复: Hello Trisha,We regret to hear about the disappointment you experienced during your stay. Our team strives to provide a comfortable experience for all guests, and we apologize for any inconvenience caused by noise disturbances. Guest feedback is valuable to us, and we will address the issues you raised internally. Your insights will be taken into consideration for future improvements.
酒店回复: Hello Correll, We're sorry to hear about your experience and appreciate you sharing your feedback with us. We take all guest comments seriously and will address this matter internally. Your input is valuable as we strive to improve our guests' experience.
5.0分
商务出差
原文
翻译提供方：Google
一如既往，这是一个舒适、实惠、干净的休闲场所，靠近机场。
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酒店回复: Hello Lester, Agradecemos mucho tu comentario positivo sobre la limpieza y la ubicación de nuestro hotel. Nos alegra saber que encontraste un ambiente agradable y económico para tu estancia. Esperamos tener la oportunidad de darte la bienvenida de nuevo en tu próximo viaje. ¡Gracias por elegirnos!
5.0分
其他
原文
翻译提供方：Google
非常棒的度假体验
我的住宿体验非常棒，非常安静，以后还会再来
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酒店回复: Hello Darrell,We are delighted to hear that you had a wonderful and peaceful stay with us! We look forward to welcoming you back in the future for another excellent experience.
1.0分
商务出差
原文
翻译提供方：Google
服务很差，他们不打扫房间，味道很难闻
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酒店回复: Hello Hugo,We apologize for the inconvenience. We encourage guests to reach out promptly with any concerns to allow us to address them promptly and ensure a pleasant stay.
4.0分
家庭亲子
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Most definitely not your expected continental breakfast they had the typical waffle set up but the waffle mix was so runny it wouldn’t cook. They had two pieces of bread, no milk for your cereal and the cereal was stale. I asked the front desk for more waffle mix and he said they didn’t have anymore and he didn’t know how to make it. The bathroom floor flooded with water because the shower rod was bent and about to fall so the curtain wouldn’t stay closed. The couch was really brownish, but it was supposed to be a light blue. It’s a pull out bed. I definitely wouldn’t let nobody sleep on.the king size bed was very comfortable surprisingly very happy and thankful that I did bring my own blanket because the top cover was very dirty.it has a refrigerator and microwave and it actually had a little kitchen sink with a counter. You could tell it used to be a pretty decent motel, but it’s definitely ran down now.
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酒店回复: Hello Patricia,Thank you for sharing your detailed feedback about your stay. We appreciate your comments regarding the breakfast options and the conditions of the bathroom and furnishings. It's good to hear you found the king size bed comfortable and appreciated the amenities in your room. Your insights are valuable as they help us understand areas where we can enhance our guests' experiences in the future. We hope you will consider us again for your next visit.
5.0分
其他
Overall good stay.
The only bad thing was the hot tub jets didn’t work very well. And it was a little murky.
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酒店回复: Hello Pamela,Thank you for your feedback regarding the hot tub. We appreciate your comments about the jets and water clarity, as they help us maintain our facilities. Our maintenance team is always striving to ensure all amenities are in top condition for future guests. We hope you enjoyed the rest of your stay and consider visiting us again in the future.
2.0分
家庭亲子
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The property needs some serious cleaning and updating. The people who stay at the hotel frequently smoke and play music too loud.
The staff however, were friendly.
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酒店回复: Hello Eric,Thank you for your feedback regarding the cleanliness and maintenance of the property. We appreciate your comments about the noise levels, as we always strive to create a comfortable environment for all our guests. It's wonderful to hear that our staff made a positive impression on you. Your insights will be shared with our management team for consideration as we work towards enhancing our guest experience in the future. We wish you all the best in your future travels.
工作人员很粗鲁，要求客人支付 50 美元押金（未做广告）。他们要现金。我觉得这很可疑。游泳池和热水浴缸都关闭了。早餐是麦片或华夫饼。这是唯一的选择。
床很舒服，房间安静干净。
Microtel
由于没有有线电视盒，房间里没有电视。住在当地，只是想带我 7 岁的女儿出去玩几天。他们无法修好电视，所以带着 7 岁的孩子住了两天，真是糟透了。早餐很基本，但工作人员很友好
房间不是很干净，很破旧。整晚都有关门的声音，好像人们随时都在进进出出。它不像图片上显示的，也不像我住过的其他 Microtel Inns。
太恶心了。我们订的是带折叠沙发的套房，沙发太脏了。床垫上没有床单。沙发和床上都有污渍。-10/10 我不推荐。
一如既往，这是一个舒适、实惠、干净的休闲场所，靠近机场。
非常棒的度假体验
我的住宿体验非常棒，非常安静，以后还会再来
服务很差，他们不打扫房间，味道很难闻
Most definitely not your expected continental breakfast they had the typical waffle set up but the waffle mix was so runny it wouldn’t cook. They had two pieces of bread, no milk for your cereal and the cereal was stale. I asked the front desk for more waffle mix and he said they didn’t have anymore and he didn’t know how to make it. The bathroom floor flooded with water because the shower rod was bent and about to fall so the curtain wouldn’t stay closed. The couch was really brownish, but it was supposed to be a light blue. It’s a pull out bed. I definitely wouldn’t let nobody sleep on.the king size bed was very comfortable surprisingly very happy and thankful that I did bring my own blanket because the top cover was very dirty.it has a refrigerator and microwave and it actually had a little kitchen sink with a counter. You could tell it used to be a pretty decent motel, but it’s definitely ran down now.
Overall good stay.
The only bad thing was the hot tub jets didn’t work very well. And it was a little murky.
The property needs some serious cleaning and updating. The people who stay at the hotel frequently smoke and play music too loud.
The staff however, were friendly.