酒店回复: Hello Jesseca,Thank you for taking the time to share your experience. We take guest feedback seriously and are committed to ensuring a safe and comfortable environment for all our visitors. It's concerning to hear about your observations regarding cleanliness and safety; your comments will certainly be noted. We encourage you to reach out to management directly to discuss your concerns further. We hope you find accommodations that better meet your expectations in the future.
2.0分
其他
原文
翻译提供方:Google
床单很脏,而且几乎没有早餐
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酒店回复: Hello Manuel,Lamentamos que su experiencia no haya cumplido con sus expectativas en cuanto a la limpieza y el desayuno. Su comentario es invaluable para nosotros y será compartido con el equipo correspondiente para seguir mejorando. Agradecemos su retroalimentación y esperamos que considere darnos otra oportunidad en el futuro para brindarle una mejor estancia.
4.0分
家庭亲子
原文
翻译提供方:Google
好的
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酒店回复: Hello Zuraya,Thank you for your feedback. We're glad to hear you had a good experience with us. Your comments are appreciated and will be shared with our team to continue improving our services. We hope to welcome you back for another enjoyable stay in the future.
4.0分
其他
原文
翻译提供方:Google
不
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酒店回复: Hello Roger, Thank you for sharing your feedback. We always strive to provide our guests with a pleasant experience, and your input is valuable in helping us improve our services. If you have specific concerns you'd like to discuss further, please reach out to our management team directly. We appreciate your insights and hope to have the opportunity to welcome you back in the future.
3.0分
其他
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Honestly not that bad for a cheaper hotel. I liked that they had a lot of security cameras at the front desk. Made me feel more comfortable leaving my work truck outside. I ended up booking another night. I had room 112. Clean, never seen a bug or anything like that during my stay. Definitely got the job done.
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酒店回复: Hello Michael,Thank you for sharing your experience. We're glad to hear that you felt secure during your stay and that your room was clean and comfortable. It’s great to know that you chose to extend your visit with us. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.
1.0分
其他
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Well not nice service at tne front and sheets didnt smell like clean it had stains too , pillows dirty with stains. There was no hangers, closet was terrible the shelf broken it was on tbe floor, not enought space for our personal stuff in the restroom, outlets need updated i didnt had the block for my charger so had to go to my car to charge my phone. They told us they not cleaning the room since we only staying 3 days if we need clean towels we had to bring them ourseves so they can give me vlean onesphone
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酒店回复: Hello ofelia,Thank you for sharing your feedback regarding your stay. We appreciate your insights about the room conditions and service you experienced. Your comments on the cleanliness and amenities will be shared with the appropriate team for their review. We value your input and hope you will consider staying with us again in the future to experience the improvements made based on guest feedback.
1.0分
其他
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I checked in and about 15 minutes later I checked out, the parking lot had beer cans and plastic bags all over the place, there was a very strange smell inside the hotel, and the room's walls looked like someone had been cleaning their hands on them, the bathroom wasn't much better. The staff was ok, but didn't seem surprised when I checked out, didn't even ask why, and the next day a manager called to ask if I had stayed the night, which I thought it was strange cause they knew I had checked out at the front desk, but wasn't concerned either that I hadn't stayed, I guess as long as I had already payed, cause I didn't get any money back, they didn't care about what was so wrong that I did even want to stay there.
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酒店回复: Hello Mario,Thank you for your feedback regarding your recent stay. We take your comments seriously and appreciate you bringing these issues to our attention. Cleanliness and guest satisfaction are important to us, and we will ensure your experience is reviewed with the relevant departments. We hope you might consider giving us another chance in the future, so we can provide you with the experience you deserve.
4.0分
其他
Convenient to OHH & Mercy Hospitals
Clean room | comfortable bed | nice shower | within 15 minutes of Oklahoma Heart Hospital South and Mercy Hospital.
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酒店回复: Hello Heidi,Thank you for sharing your positive feedback about your recent stay. We're glad to hear that you enjoyed the clean room, comfortable bed, and nice shower. It's great that our location was convenient for your needs. We appreciate your input and hope to welcome you back on your next visit to the area.
1.0分
其他
I had reservations that weekend for my birthday and the conditions looked unsafe and run down. I wasn’t pleased.
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酒店回复: Hello Sabrina,Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, especially on such a special occasion. Your comments about the conditions of the property are important, and we appreciate your insights. We encourage you to reach out to our management team directly to discuss your concerns further. Your input is invaluable as we strive to create a positive experience for all our guests.
我们在这家酒店住了两晚,完全满足了我们的需求。房间宽敞干净,配有两张大床、迷你吧和微波炉。虽然房间是无烟房,但其中一张床的床罩上却有烟烫痕迹。我们向前台反映过,以免产生任何意外费用。入住手续办理得有点慢……酒店有停车位。酒店位置不错,旁边就是加油站和一家带披萨店的便利店。
早餐简直是笑话,在加油站吃早餐会好一些,房间乱糟糟的,他们甚至都没试着把粘鼠板藏起来,也没放一个干净的,唉,😩我的卡车停在前门,被工作人员和摄像头弄得乱七八糟。我投诉了,他们甚至都没主动报警什么的。他们说我可以留下评论。说实话,我平时不会留下这样的评论,但如果你关心自己的健康和财产,就不要住在这里了。我们停车时,警察正在和一个街头**说话,这应该是我第一个能拿到退款的线索。
床单很脏,而且几乎没有早餐
好的
不
Honestly not that bad for a cheaper hotel. I liked that they had a lot of security cameras at the front desk. Made me feel more comfortable leaving my work truck outside. I ended up booking another night. I had room 112. Clean, never seen a bug or anything like that during my stay. Definitely got the job done.
Well not nice service at tne front and sheets didnt smell like clean it had stains too , pillows dirty with stains. There was no hangers, closet was terrible the shelf broken it was on tbe floor, not enought space for our personal stuff in the restroom, outlets need updated i didnt had the block for my charger so had to go to my car to charge my phone. They told us they not cleaning the room since we only staying 3 days if we need clean towels we had to bring them ourseves so they can give me vlean onesphone
I checked in and about 15 minutes later I checked out, the parking lot had beer cans and plastic bags all over the place, there was a very strange smell inside the hotel, and the room's walls looked like someone had been cleaning their hands on them, the bathroom wasn't much better. The staff was ok, but didn't seem surprised when I checked out, didn't even ask why, and the next day a manager called to ask if I had stayed the night, which I thought it was strange cause they knew I had checked out at the front desk, but wasn't concerned either that I hadn't stayed, I guess as long as I had already payed, cause I didn't get any money back, they didn't care about what was so wrong that I did even want to stay there.
Convenient to OHH & Mercy Hospitals
Clean room | comfortable bed | nice shower | within 15 minutes of Oklahoma Heart Hospital South and Mercy Hospital.
I had reservations that weekend for my birthday and the conditions looked unsafe and run down. I wasn’t pleased.