酒店回复: Thank you for your feedback. We truly appreciate you taking the time to share your experience. We’re currently undergoing renovations on the property, starting with the exterior of the building. We understand the importance of a fresh and welcoming environment and will be moving to update the interior in the coming months during the slower season.We’re glad to hear you found the bed comfortable and enjoyed a quiet stay, and we hope you’ll consider visiting us again once the renovations are complete. We’re excited about the improvements and look forward to offering an even better experience in the near future!
酒店回复: Thank you for sharing your feedback. We understand your frustration, and we apologize for any confusion regarding the hold on your account. Please note that we only charged your card for the cost of the room and the deposit as authorized. The initial hold was placed to ensure the funds were available for your stay, and it may have appeared as though the full amount was charged. However, this was simply an authorization, not an actual charge. Rest assured, all holds were released on the day of checkout, and you were only charged for the stay and the deposit. We appreciate your understanding and are here to assist if you have any further questions.
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商务出差
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俄克拉荷马城
酒店一般，停车方便，房间编号顺序有点混乱。一直感觉到房间地板有震动，想找找震动源，但没找到。
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酒店回复: Thank you for taking the time to share your experience with us. We’re glad to hear that you found our parking convenient, though we’re sorry to learn that other aspects of your stay didn’t meet expectations.We appreciate your feedback regarding the room numbering and will take it into consideration as we look at ways to improve our guests' navigation throughout the property. We're also sorry to hear about the vibration you noticed during your stay — this is certainly not a typical experience, and we apologize for any discomfort it may have caused. Our team will be looking into the matter further to identify any possible causes.We hope to have the opportunity to welcome you back for a smoother and more comfortable stay.
入住体验很棒！
首先，我不明白为什么有人会抱怨酒店的条件或早餐。一切都很棒。不止一台，而是两台华夫饼机（我老公最爱）、鸡蛋、香肠、牛奶、果汁、覆盆子酸奶（我的最爱）、涂在贝果和松饼上的黑莓果冻（女儿最爱）、糕点，还有燕麦片，我的另一个女儿赞不绝口，说它超级好吃。入住和退房的工作人员都很友好热情，早餐小姐也很好。床超级舒服。空调运行完美。我肯定会再次入住。我戴着护膝，带着冰袋，但迷你冰箱没有冷冻室，所以好心的工作人员把我的冰袋放在一个贴有标签的密封袋里，放在了他们的冷冻室里。太棒了！！谢谢！！
首选住宿
这是我们首选的住宿之一，因为它靠近Mercy和Quail Springs。工作人员通常非常友好，酒店维护得很好。他们有一个不错的早餐区，但我没在那里吃过。大堂很舒适。
每个人都很友善，只是一张床上有看起来像奇多指纹的东西和饮料污渍（我们没有奇多或汽水）。我去熨衬衫的时候，熨斗上还粘着一根用过的旧假睫毛。其他都没什么问题。
酒店很舒适，但显然是一家翻新过（有些地方不太好）的老酒店。对我来说，最棒的是淋浴水压——非常棒。早餐不错，员工也还行。说实话，我不会再住这家酒店了。
我们到的时候，浴帘已经撕破了。每位客人都要交100美元押金，关门前检查一下房间就行了。
除此之外，住宿还算舒适，只要确保房间没有损坏就行。
工作人员很友好，乐于助人。
我们房间里没有洗发水，时间不太够。我们从圣卢西亚回家，飞机凌晨12:30到的，1:30才到酒店，想睡觉，但隔壁的人有事，比如大声放音乐。7:30或8:00左右，清洁女工站在我们门口，说说笑笑，声音太大了，我们只好起身离开。😡
令人愉悦的地方，包括工作人员
非常舒适，虽然只住了一晚，但这是一个愉快的旅程的开始。附近有很多餐厅，而且距离市中心仅15分钟路程。
住宿还行。需要修缮一下，而且看起来有点脏。床很舒服，也很安静，但酒店需要进行一些重大翻新。
该公司两次冻结了我们住宿的全部费用，外加杂费。我银行冻结了近 1000 美元，只为了支付 390 美元的住宿费……真是令人沮丧。
俄克拉荷马城
酒店一般，停车方便，房间编号顺序有点混乱。一直感觉到房间地板有震动，想找找震动源，但没找到。