The only issue we had was the door card didn’t work for breakfast in the morning.
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酒店回复: Good afternoon, thank you for your feedback! We are a dual property consisting of Hilton Garden Inn and the Homewood Suites which have separate breakfast areas. The locked breakfast area would have been for Homewood Suites guests where only their keys can open the door. Your breakfast was in the restaurant!
1.0分
情侣出游
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Do not stay at this Hotel for any reason. They REQUIRE $35+ dollars or $37+ valet service for parking.
Hotel has no free parking at all!
Hotel bar, along with the rest of the area has price fixing on alcohol drinks. All drinks in the area are $10-12 dollars for ANY drink.
Stay away from this area at all costs
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酒店回复: Although we do not require valet parking, I am sorry to hear your experience was less than desirable. We would like to make it right with you if possible, please feel free to give us a call and ask for me! We hope you give us another chance to host you and implement our 100% satisfaction guarantee!
4.0分
情侣出游
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The property is well taken care of. Decorated very nicely. Staff was super friendly. Ease of check-in and check-out. Only issue was the tv was difficult to work.
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酒店回复: Thank you for providing us with your feedback. I apologize for the inconvenience of the TV. I hope you give us another opportunity to serve you the next time you find yourself in OKC.
5.0分
情侣出游
We enjoy our getaways when we had gatherings with our family. Love the breakfast, love the burgers. The staff is great
酒店回复: We are so glad you enjoyed the restaurant! Hope to see you back!
4.0分
其他
Location
What an amazing location in Bricktown! Walked to restaurant, Concert venue, could see the Ballpark from hotel as well. Would stay here again
酒店回复: We appreciate your feedback!
2.0分
情侣出游
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We are so disappointed. We read online that there was a recliner in the room and so we booked with them. What we didn’t realize is there are two hotels in this hotel and we booked in the wrong one. They couldn’t help us because we booked through a third party. So we spent nine horrible nights there. Other things we weren’t aware of was parking is $37 per day, breakfast was not included in our stay either because we were on the wrong side. We were comped for one breakfast because of compaining( it was horrible, cold and undercooked and very little variety. Definitely not worth the $18 per person we would have been charged for.
非常不错哦
我们抵达后被告知代客泊车每天30美元，但街区外有免费停车场。我们选择了免费停车。他们问我是否需要客房服务，我答应了。第二天早上，为了把车从停车场开出来，我们不得不支付了30美元。当我询问希尔顿酒店时，他们说酒店没有自己的停车场，代客泊车每天要37.50美元。我们都惊呆了，一家没有停车场的酒店！他们同意让我们免费代客泊车，但我第一天还是白白付了30美元。回到房间后，发现没有客房服务。我又下楼去问是怎么回事，至少要了毛巾。我再次告知他们我需要客房服务。第二天我们回来，又没有客房服务。我花了500美元来自己铺床、自己找毛巾、咖啡包和杯子。完全是浪费钱。不要住在Bricktown的希尔顿花园酒店。
地理位置优越，房间和酒店都很干净整洁。工作人员非常乐于助人且友好。
前台工作人员非常棒，总是面带微笑，充满欢声笑语，而且非常乐于助人。
Door card
The only issue we had was the door card didn’t work for breakfast in the morning.
Do not stay at this Hotel for any reason. They REQUIRE $35+ dollars or $37+ valet service for parking.
Hotel has no free parking at all!
Hotel bar, along with the rest of the area has price fixing on alcohol drinks. All drinks in the area are $10-12 dollars for ANY drink.
Stay away from this area at all costs
The property is well taken care of. Decorated very nicely. Staff was super friendly. Ease of check-in and check-out. Only issue was the tv was difficult to work.
We enjoy our getaways when we had gatherings with our family. Love the breakfast, love the burgers. The staff is great
Location
What an amazing location in Bricktown! Walked to restaurant, Concert venue, could see the Ballpark from hotel as well. Would stay here again
We are so disappointed. We read online that there was a recliner in the room and so we booked with them. What we didn’t realize is there are two hotels in this hotel and we booked in the wrong one. They couldn’t help us because we booked through a third party. So we spent nine horrible nights there. Other things we weren’t aware of was parking is $37 per day, breakfast was not included in our stay either because we were on the wrong side. We were comped for one breakfast because of compaining( it was horrible, cold and undercooked and very little variety. Definitely not worth the $18 per person we would have been charged for.
It was just a very awful experience.