酒店回复: Hello Carlos, We appreciate your feedback regarding our attentive staff and affordable rates. We strive to offer a comfortable stay for all guests, regardless of the duration. Should you have any concerns or preferences for your next visit, please feel free to contact us directly for assistance. Thank you for choosing to stay with us.
5.0分
其他
原文
翻译提供方：Google
诚实无瑕的服务
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酒店回复: Hello ADRIANA,Agradecemos sinceramente pelo seu feedback positivo. Fico feliz em saber que você apreciou o atendimento e que nossa equipe se destacou durante a sua estadia. Seus comentários serão compartilhados com toda a equipe, pois sempre buscamos aprimorar a experiência de nossos hóspedes. Esperamos ter a oportunidade de acolhê-lo novamente em sua próxima visita.
5.0分
其他
原文
翻译提供方：Google
出色地
性价比高。
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酒店回复: Hello ARTURO,Nos complace saber que encontr una buena relacin calidad-precio durante su estancia. Valoramos sus comentarios y esperamos darle la bienvenida nuevamente en el futuro.
4.0分
家庭亲子
It was clean, but really old. Very used towels with spots on it. Overall not bad for the price, but not good for families with kids.
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酒店回复: Hello Arash,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the cleanliness of our hotel and your observations about the towels. Your insights are valuable and help us in enhancing the experience for our future guests. We strive to provide a comfortable environment for all families and will take your remarks into consideration as we continuously work to improve our offerings.
2.0分
其他
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Property should have been a 2.0 at the most. They show it as an 8.4. Ridiculous. Very old, unkept building. AC rattled, shook the whole wall. No water in ‘kitchen’ sink. Dirty dishes in cabinet. Went to office for tp, and no one would come to the office. Rang buzzer for 4 minutes straight. Showed a breakfast. No breakfast available. Would not refund when I brought this all to their attention. Would not stay here again.
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酒店回复: Hello Gary,Thank you for sharing your feedback regarding your recent stay. We genuinely value your input and take your comments into consideration as they help us improve our services. We're sorry that your experience did not meet your expectations, particularly regarding the maintenance and amenities. Your concerns about cleanliness and communication have been noted, and we will ensure they are addressed with the appropriate departments. We appreciate you taking the time to provide your insights.
3.0分
其他
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Staff was very nice, let me check in 5 hours early. The room has a very odd layout. Bed was nice but I did find a dead fly in the sheets. TV had very poor picture quality but it gets the job done. Bathroom had a large amount of mold and no inner shower curtain. When you shower it floods water into the bedroom which is extremely inconvenient seeing as the area it floods is also where the sink and mirror is. The area is kept super well lit at night which was very nice. It’s just ok. It’s what you’re getting for the price. Proximity to everything was nice.
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酒店回复: Hello Arianna, Thank you for sharing your experience with us. We're pleased to hear that our staff made your early check-in pleasant and that you appreciated the location and lighting. Your feedback regarding the room layout, cleanliness, and bathroom setup is valuable and will be noted for our continuous improvement efforts. We aim for every guest to enjoy a comfortable stay, and your insights help us work towards that goal. Thank you again for your comments.
2.0分
其他
Didn’t even bother going inside. Outside looks very sketchy. Looks worse than the pictures. Looks like trap house people were gathered outside. Definitely not.
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酒店回复: Hello Isela, Thank you for sharing your feedback. We regret to hear that the exterior of the hotel did not meet your expectations and created discomfort during your visit. We appreciate your input as it helps us understand guests' experiences better. We encourage you to reach out to management with your concerns for further discussion on how we present our property. Your perspective is important to us, and we hope for the opportunity to improve.
1.0分
其他
Room was 100+ degree at arrival.
We have little kids and it was 2 am.
They couldn't sleep unelder this conditions
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酒店回复: Hello Cristian,Thank you for sharing your experience. We understand how important a comfortable environment is for families, especially with young children. Your feedback regarding the room temperature will be shared with the appropriate department to ensure our facilities meet our guests' expectations. We hope you were able to enjoy the rest of your trip despite this issue and appreciate your understanding.
1.0分
家庭亲子
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I got the room because of proximity to the base. It was so dirty my grandparents who also stayed in the room decided to leave after about 10 hours. ***** hair on and in shower and something that looked like blood spatter on the inside bathroom door. Mold and just nastynest in grout and around the tub.
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酒店回复: The customer actually requested to extend his stay and did not complain once bit during his stay, or when leaving today morning. The customer also did not request nor receive service, since the do not disturb sign on his door. To say that the room isn't clean, well we provide daily housekeeping and always ask for feedback. If the guest choses not to tell the front desk or a representative, that is entirely their fault. If the guest did not find their stay with us "clean" or "pleasant" why ask to extend the stay? Guest even asked the staff to hold onto his belongings in the front office so he can leave to go to the base and come back. We always appreciate the feedback our guests leave us and strive our best to ensure our customers leave happy and have a good time, also making communication an important role. We hope to see you again, and have a blessed day.
2.0分
其他
Looks nothing like the pictures, everything is old and dirty and the door lock didnt work properly
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酒店回复: Hello Tia, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the condition of the hotel and the door lock issue you experienced. Our team is continuously working on improvements and renovations, and your input is valuable to us. We hope to provide a more satisfying experience for our guests in the future. Please feel free to reach out to management to discuss your concerns further.
工作人员很周到，酒店价格便宜，如果您只是短暂停留并且目的只是睡觉，那么推荐您来这里。
诚实无瑕的服务
出色地
性价比高。
It was clean, but really old. Very used towels with spots on it. Overall not bad for the price, but not good for families with kids.
Property should have been a 2.0 at the most. They show it as an 8.4. Ridiculous. Very old, unkept building. AC rattled, shook the whole wall. No water in ‘kitchen’ sink. Dirty dishes in cabinet. Went to office for tp, and no one would come to the office. Rang buzzer for 4 minutes straight. Showed a breakfast. No breakfast available. Would not refund when I brought this all to their attention. Would not stay here again.
Staff was very nice, let me check in 5 hours early. The room has a very odd layout. Bed was nice but I did find a dead fly in the sheets. TV had very poor picture quality but it gets the job done. Bathroom had a large amount of mold and no inner shower curtain. When you shower it floods water into the bedroom which is extremely inconvenient seeing as the area it floods is also where the sink and mirror is. The area is kept super well lit at night which was very nice. It’s just ok. It’s what you’re getting for the price. Proximity to everything was nice.
Didn’t even bother going inside. Outside looks very sketchy. Looks worse than the pictures. Looks like trap house people were gathered outside. Definitely not.
Room was 100+ degree at arrival.
We have little kids and it was 2 am.
They couldn't sleep unelder this conditions
I got the room because of proximity to the base. It was so dirty my grandparents who also stayed in the room decided to leave after about 10 hours. ***** hair on and in shower and something that looked like blood spatter on the inside bathroom door. Mold and just nastynest in grout and around the tub.
Looks nothing like the pictures, everything is old and dirty and the door lock didnt work properly