酒店回复: I apologize for the problems you incurred during your stay and thank you for letting us know what we need to fix for our future guests. We have already started to fix these issues and hope you will try us again
酒店回复: Thank you for your response. We look forward to you visiting again
1.0分
情侣出游
原文
翻译提供方:Google
床坏了,浴缸或水槽没有塞子,吹风机没用,因为插座烧坏了。刷卡进门很困难。
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酒店回复: I apologize for the problems you encountered during your stay. I was not aware that you were not happy and would have loved an opportunity to resolve these issues while you were here. If the front desk had known you were not happy with the room we would have changed your room immediately
3.0分
其他
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I am a woman who stayed here December 2-5 it was very quiet the rooms are a but shabby I paid $62. A night, total $188. The manager a white American woman was very nice. The woman from.India don't speak good English and have no respect for their customers, Now have a nice day!
2.0分
家庭亲子
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There was no staff at the front desk when we arrived. I had to call the number of the hotel and ask for someone to come to the desk. That took about 15 minutes. Once we got our room, the deadbolt on the door didn’t work, the sheets had stains, the bath towels were old, had holes and were stained. On the plus side, the location is convenient.
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酒店回复: I apologize for the inconvenience you have incurred. I have spoken to my staff and will make sure this will not happen again. Thank you for brining this to our attention
5.0分
其他
The staff was amazing and quickly addressed any of my concerns. This property will be top of my list when in Oklahoma City.
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酒店回复: Thank you for such a wonderful review. I do hope to see you again soon
4.0分
其他
The night the air didn't work, and it was a hot night. But they moved us and it was all good.
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酒店回复: I apologize for the incident with the A/C. I am happy to hear my staff took advantage and moved you.
5.0分
其他
Staff was friendly and made me feel safe traveling alone. Rooms were clean and well appointed
酒店回复: Thank you for staying with us. We hope to see you again soon
一家破旧的汽车旅馆。房间里弥漫着烟味、动物的气味和旧家具的臭味。游泳池里满是脏水,而且已经关闭。工作人员态度冷漠。停车场中央的广告牌已经挂了好久了,而不是一天。
房间里没有咖啡机/没有欧陆式早餐
非常失望,因为没有免费的欧陆式早餐。话虽如此,房间里也没有咖啡机。我以为如果没有欧陆式早餐,至少房间里会有咖啡机,但他们甚至没有提供,这让我非常失望,因为几乎每个人都喝咖啡,他们可能会冲洗汽车旅馆的房间。还算满意,因为热水供应不足。
我的房间没有咖啡壶。我被安排在大楼入口另一侧的房间,我房间附近的侧门都无法使用我的钥匙卡。我确实拿到了新的钥匙卡,但它们仍然不起作用。淋浴水温不高,我们俩都无法洗热水澡。该地区无家可归的人口非常多,但我们没有遇到任何问题。我们希望有一个咖啡壶,这样就不用带着所有东西走一英里路到我们的房间,而且可以有更多的热水。
很划算
我只在城里住一晚,不需要什么豪华设施。房间翻新过,也很干净。周边环境虽然不是很好,但我个人安全不用担心。这个价格我肯定会再次入住。
床坏了,浴缸或水槽没有塞子,吹风机没用,因为插座烧坏了。刷卡进门很困难。
I am a woman who stayed here December 2-5 it was very quiet the rooms are a but shabby I paid $62. A night, total $188. The manager a white American woman was very nice. The woman from.India don't speak good English and have no respect for their customers, Now have a nice day!
There was no staff at the front desk when we arrived. I had to call the number of the hotel and ask for someone to come to the desk. That took about 15 minutes. Once we got our room, the deadbolt on the door didn’t work, the sheets had stains, the bath towels were old, had holes and were stained. On the plus side, the location is convenient.
The staff was amazing and quickly addressed any of my concerns. This property will be top of my list when in Oklahoma City.
The night the air didn't work, and it was a hot night. But they moved us and it was all good.
Staff was friendly and made me feel safe traveling alone. Rooms were clean and well appointed